Find work in Canada.

321,474 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Director, Technical Solutions
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Director, Technical Solutions leads the end-to-end technical delivery of mission-critical Workplace Benefits initiatives - from discovery and solution design through launch and…
Added 25 mins ago
Continuing Care Assistant - 1.0 FTE (30 hours per week) Permanent - CUPE - Herbert School - #4152
Chinook School Division #211
Herbert, SK
Full-time
…all students and staff to be contributing members of a school community that is safe, caring and respectful of all…
Added 25 mins ago
Indigenous Relations – Cultural Facilitator
Hull Services
Calgary, AB
Full-time
…intervention, family-based treatment, school-based services, community group care, campus-based care, adult services and education and training. Located in Calgary, we have been serving…
Added 25 mins ago
Lead, Infrastructure & IT Operations
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
Full-time
Reports to: Director, Performance Excellence & Information Services
Added 25 mins ago
Senior Product Owner, Investment Platform - Tangerine
Tangerine
Toronto, ON
Full-time
…roadmap of investment platform capabilities. Reporting to the Director & Head, Platform & Products, Digital Wealth, the role owns the definition, prioritization, and delivery of…
Added 26 mins ago
Director, People Development & Wellbeing - Human Resources - Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
Full-time
Oak Valley Health is looking for an experienced operational leader to serve as Director, People Development and Wellbeing. Reporting to the Vice President, People and CHRO, this role is…
Added 26 mins ago
Student Athlete Success Specialist
Brock University
St. Catharines, ON · Main Campus (Employees)
Full-time
…Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career…
Added 26 mins ago
Project Director - Canem
Canem Systems Ltd.
Mississauga, ON · Canem Mississauga
Full-time
We are seeking an experienced Project Director to join our Canem Ontario leadership team. This leadership position is responsible for driving project success, developing high-performing…
Added 41 mins ago
PROJECT MANAGER (Organizational Development)
City of Toronto
Toronto, ON
Leads and manages organizational development projects, including strategic planning, business planning, business performance management, process improvement, employee engagement, learning…
Added 41 mins ago
PROJECT MANAGER (Council Engagement)
City of Toronto
Toronto, ON
Reviews, evaluates and recommends detailed project plans and project deliverables to Director/Manager including the overall scheduling of projects and reports on the status of all…
Added 55 mins ago
Manager, Maintenance
Aurora Cannabis Inc.
Mount Currie 6, BC
Full-time
…reliability, efficiency, and operational continuity. Reporting to the Director, Operations, the Manager, Maintenance implements and manages site maintenance strategies, programs, and…
Added 55 mins ago
Associate Director, Procurement Services
Toronto Metropolitan University
Toronto, ON
Full-time
The Associate Director, Procurement Services will provide leadership, strategic direction, and expert professional advice to support supply chain management operations for the Toronto…
Added 55 mins ago
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
Full-time
Working closely with the Dean, the Director, Strategy and Business Development, and other administrative leaders, you will help advance the Faculty’s academic priorities while supporting…
Added 55 mins ago
Manager, Communications
Surrey Schools (School District #36 Surrey)
Surrey, BC
Full-time
Reporting to the Director of Communications, the Manager, Communications will assume strategic leadership across all integrated communications functions: corporate communications, digital,…
Added 55 mins ago
General Manager
TOM FORD FASHION
Toronto, ON
$140,000 to $170,000 CAD / year
Full-time
Maintain an active presence in the local community; keep informed about business competitors, major events, and market trends
Added 56 mins ago
Director of Care
Optima Living
AB · Red Deer County, AB
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 56 mins ago
Health Care Aide- Casual
Optima Living
Edmonton, AB
Guided by our North Star, Let us welcome you home™, we are committed to People, Place, and Community. With a resident-first philosophy and a focus on innovation, we are redefining aging…
Added 56 mins ago
Clinical Manager - Medical Withdrawal Service
CAMH
Toronto, ON
…Medical Withdrawal Services (MWS). Reporting to the Clinical Director, and working closely with Medical and Practice Leaders, you will provide leadership for dynamic, interprofessional…
Added 56 mins ago
Manager, Talent Acquisition, Pacific Link
Trans Mountain
Calgary, AB
Reports To: Director, Talent Acquisition & Programs
Added 1 hour ago
Event Specialist
Chartered Professional Accountants of BC
Vancouver, BC
$67,800 to $80,450 CAD / year
Full-time
Reports To: Associate Director, Member & Community Events
Added 1 hour ago
Associate Dean, Faculty of Trades and Technology
Kwantlen Polytechnic University
Surrey, BC
Full-time
Working closely with the Dean, the Director, Strategy and Business Development, and other administrative leaders, you will help advance the Faculty’s academic priorities while supporting…
Added 1 hour ago
Account Manager Specialist
Cowan Insurance Group
Hamilton, ON
Full-time
The role reports to the Director, Personal Insurance. The Account Manager Specialist will be responsible for working on complex accounts, providing guidance to clients with unique Insurance…
Added 1 hour ago
Senior Manager, Partnership Development
Hope and Healing International
Richmond Hill, ON
Full-time
Job title: Senior Manager, Partnership Development
Added 1 hour ago
Executive Director
Muskoka Lakes Chamber of Commerce
Bala, ON
Other
…Lakes. The organization works closely with local businesses, community groups, and stakeholders to enhance economic growth and prosperity. In addition to supporting business development,…
Added 1 hour ago
Senior Research Coordinator
National Bank of Canada
Toronto, ON
Full-time
Manage calendars, administrative activities, and operational priorities to support leaders, analysts, associates, and the Research Director.

Pet Valu

Creative Director

Markham, ON, Canada

Pay: The targeted salary range for this position is $145,000.00 - $175,000.00.
Job type: Full-time
Experience: 12+ years of progressive creative experience, with significant leadership responsibility in an in-house creative organization, agency, or both.
Posting language: English
Posted: Oct 2, 2026

Apply About employer

Applications open in a new tab.

Original job description

Location: Markham, Ontario

Job Description:

Position: Creative Director

Type: Full-Time | Hybrid

Location: Markham, ON

Reports to: Vice President, Marketing

About Us

Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

What will you do?

The Creative Director is the senior creative leader responsible for defining how the Pet Valu portfolio of brands looks, sounds, and shows up across the customer journey. Reporting to the Vice President, Marketing, this role establishes the creative vision, brand architecture, tone of voice, identity systems, and creative standards required to build distinctive brands customers recognize, trust, and love.

The Creative Director will build and lead a modern in-house creative capability spanning art direction, design, copy, content, production, and creative operations. The role translates brand strategy, customer insights, and commercial priorities into compelling ideas and customer experiences across campaigns, media, social, digital, loyalty communications, in-store signage, new store openings, community programs, and other customer-facing touchpoints.

As Pet Valu’s creative authority, this leader combines exceptional creative judgment with strong enterprise and franchisee partnership. The Creative Director raises the quality and consistency of the work, creates effective ways of working with internal teams and external partners, and ensures creative ideas can be executed successfully across corporate and franchised stores.

Responsibilities:

Brand Architecture, Identity & Voice

Define and evolve the brand architecture for Pet Valu and its portfolio of banners, clarifying the role, relationship, positioning, and expression of each brand.
Establish and steward the brand identity system, including visual identity, tone of voice, design principles, photography, illustration, motion, sonic and verbal expression, and other distinctive brand assets.
Translate brand strategy and customer value propositions into clear creative platforms and enduring brand codes that build recognition, relevance, and emotional connection.
Develop practical brand standards, playbooks, templates, and governance that enable consistent application across teams, agencies, franchisees, channels, and customer touchpoints.
Serve as the enterprise creative authority, providing clear direction and resolving questions about brand expression and creative quality.

Creative Vision & Direction

Set the overarching creative vision and standard for enterprise campaigns, always-on content, customer communications, retail experiences, and key growth initiatives.
Lead concept development and creative direction from brief through production, ensuring ideas are distinctive, strategically grounded, channel-appropriate, and executable.
Provide senior art and copy direction across advertising, media, social, video, digital, CRM and loyalty communications, content, PR, experiential, and in-store channels.
Translate customer insights, merchandising priorities, and business objectives into compelling creative ideas that influence priority customer behaviours and support customer growth.
Present and advocate for creative work with senior leaders and business partners, clearly explaining the strategic rationale and expected customer impact.

Build the In-House Creative Capability

Build the mandate, structure, talent plan, and phased roadmap for a high-performing in-house creative team.
Recruit, lead, coach, and develop multidisciplinary talent across art direction, graphic design, copywriting, content, production, and creative operations.
Define which capabilities and work should be delivered in-house versus through agencies, production partners, freelancers, and specialist resources.
Establish clear roles, career paths, standards, and feedback practices that strengthen craft, accountability, collaboration, and creative ambition.
Create a culture where strong ideas, constructive challenge, customer empathy, commercial awareness, and continuous learning are expected.

Integrated Campaigns, Content & Customer Experience

Partner with Integrated Marketing, Media, Social, PR, Loyalty, E-Commerce, Merchandising, and Operations to shape creative strategies and connected customer experiences.
Lead creative development for national and local campaigns, seasonal events, product and service launches, loyalty initiatives, new store openings, and community programs.
Establish a content and storytelling approach that creates more relevant, useful, and engaging work across paid, owned, earned, digital, and in-store channels.
Ensure creative platforms can flex effectively by audience, channel, market, banner, and local need without diluting the core brand idea.
Champion an omnichannel perspective so the brand feels coherent while the creative is optimized for the role of each customer touchpoint.

Retail, Franchisee & In-Store Creative Leadership

Lead the creative direction and standards for in-store signage, point-of-purchase materials, customer communications, merchandising programs, and physical brand experiences.
Build trusted relationships with Franchise Operations, franchisees, and store teams, seeking input early and incorporating operational realities into creative solutions.
Bring a franchisee-first mindset to creative planning by developing work that is clear, locally relevant, practical to execute, and effective in driving customer response.
Create scalable tools, templates, and systems that protect brand consistency while enabling appropriate local adaptation across corporate and franchised stores.
Partner with operational teams to improve signage hierarchy, production quality, installation simplicity, and the overall customer experience in-store.

Creative Operations, Governance & Agency Ecosystem

Design efficient end-to-end creative workflows covering intake, briefing, prioritization, resourcing, development, review, approval, production, versioning, and asset management.
Establish clear creative briefing and decision-making standards that improve strategic clarity, reduce rework, and protect time for high-value creative development.
Manage the creative agency and production ecosystem, ensuring partners complement internal capability and deliver strong quality, value, and speed.
Oversee creative and production budgets, resource allocation, timelines, and vendor performance.
Ensure creative work meets brand, legal, accessibility, production, and quality requirements.

Creative Effectiveness & Innovation

Partner with Marketing, Loyalty, Media, and Analytics teams to define the role of creative in influencing customer behaviour and campaign performance.
Use qualitative and quantitative learning to assess creative effectiveness, strengthen future briefs, and improve the work without reducing creative judgment to short-term metrics alone.
Establish a disciplined test-and-learn approach for creative variables, formats, messages, and content.
Evaluate emerging technologies, including AI-enabled creative tools and new production methods, to improve speed, scale, accessibility, and creative quality while protecting brand integrity.
Build external inspiration and creative intelligence into the team’s practices, keeping Pet Valu relevant without following trends indiscriminately.

Qualifications:

Required

Bachelor’s degree in Design, Advertising, Communications, Marketing, or a related discipline, or equivalent professional experience.
12+ years of progressive creative experience, with significant leadership responsibility in an in-house creative organization, agency, or both.
A strong portfolio demonstrating brand-building ideas and integrated creative work across retail, digital, social, content, media, CRM, and physical environments.
Proven experience defining or evolving brand architecture, identity systems, tone of voice, creative platforms, and enterprise brand standards.
Demonstrated success building, transforming, or scaling multidisciplinary creative teams and operating models.
Exceptional creative judgment and the ability to provide clear, actionable art, copy, and experience direction.
Experience leading complex, high-volume creative portfolios while balancing brand ambition, commercial priorities, speed, and operational realities.
Strong executive communication and influencing skills, including the ability to present creative strategy and advocate for ideas with senior stakeholders.
Experience managing agencies, production partners, budgets, and creative technology or workflow investments.

Preferred

Experience in retail, franchise, multi-site, or omnichannel environments.
Experience leading creative for a portfolio of brands or banners.
Bilingualism in English and French.

Compensation:

The targeted salary range for this position is $145,000.00 - $175,000.00. The final offer will be based on factors such as market location, relevant skills, experience and internal equity.

Ready to join the team?

We’re looking for passionate people who bring strong skills and live our core values of safety, compassion, expertise, and efficiency every day. If you’re energized by doing meaningful work, taking pride in what you deliver, and making a real impact for pets, people, and communities, you’ll feel right at home here. Join us and build a career where purpose, care, and excellence come together - because love lives here™.

Why work for us?

At Pet Valu, our people are at the heart of everything we do. We’re passionate about creating an environment where you feel supported, included, and empowered to grow - both personally and professionally. Some of the perks of working with us include:

Hybrid, Flexible Work Options
Comprehensive health and dental benefits
Employee Share Purchase Plan with company matching
Learning and Development support tailored to you
An inclusive, collaborative culture where your voice matters
Fun company events that keep us connected
Preferred rates for car rentals, hotels, phone plans and gym discounts
Generous employee discounts on our products

Pet Valu is an equal opportunity employer committed to inclusion and accessibility. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

At Pet Valu, we are committed to transparency and fairness in our hiring practices. This posting is for an existing vacancy. Pet Valu may use AI enabled technology to assist in the recruitment process for positions. The use of AI helps us ensure we are providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment process, all decisions throughout the process are made exclusively by Pet Valu’s hiring team. At no stage does AI determine recruitment outcomes.

Apply About employer

More about this job

Responsibilities

The Creative Director defines the visual and verbal identity of the Pet Valu brand portfolio across all customer touchpoints. They lead the in-house creative team to develop integrated campaigns, retail experiences, and brand assets that drive customer engagement and growth.

Requirements

Candidates must have at least 12 years of progressive creative leadership experience in an agency or in-house environment. A bachelor's degree in a relevant field and a strong portfolio demonstrating brand-building and integrated creative work are required.

Skills

Creative direction
Brand architecture
Brand identity
Art direction
Graphic design
Copywriting
Content strategy
Creative operations
Leadership
Strategic planning
Omnichannel marketing
Retail marketing
Stakeholder management
Budget management
Agency management
Brand standards

Benefits

Hybrid work options
Flexible work options
Health benefits
Dental benefits
Employee share purchase plan
Learning and development support
Employee discounts
Gym discounts

Visa sponsorship

Not detected in the job text

Keywords

Creative Director
Brand Strategy
Retail
Marketing
Art Direction
Brand Identity
Omnichannel
Franchise Operations
Content Creation
Digital Marketing
Social Media
Campaign Management
Creative Operations
Budgeting
Leadership
Brand Architecture
Customer Experience
Graphic Design
Copywriting
Production Management
Stakeholder Management
Brand Governance
Test-and-learn
AI-enabled creative tools
Project Management
Mentorship
Strategic Planning
Visual Identity
Tone of Voice
Market Research

Report this job