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Pet Valu

Full - Time Keyholder

Pickering, ON, Canada

$17.95 · Full-time

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Job details

Pay: $17.95
Job type: Full-time
Apply by: Mar 30, 2027
Experience: At least 2 years of experience in retail or customer service
Posting language: English
Posted: Oct 12, 2026

Original job description

Location: Pickering, Ontario

Starting From

$17.95

Job Description

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What You Get

Staff Discounts
Retail Training
Competitive Wages
Pet Care Knowledge
Flexible Scheduling

What You Do

Cashier and customer sales
Preparing merchandise orders, banking and other miscellaneous paperwork
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Sweeping, dusting and other general store maintenance functions
Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
Effectively open and close the store while following company procedures.
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Other duties and tasks as required

What You Bring

At least 2 years of experience in retail or customer service
Working knowledge of POS system
Possess outgoing and friendly personality with strong customer service skills
Ability to lift 50lbs repetitively
Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
Ability to have reliable means of transportation to and from the store
A valid driver’s license may be required

#INDS

This posting is for an existing vacancy.

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More about this job

Responsibilities

Provide customer service and sales support, handle cashiering and store paperwork, stock merchandise, and maintain the store. Open and close the store according to company procedures, assist with deliveries, and assign daily tasks to associates when managers are absent.

Requirements

Requires at least two years of retail or customer service experience, working knowledge of a POS system, and a friendly, outgoing personality with strong customer service skills. Candidates must be able to repeatedly lift up to 50 pounds, work flexible shifts including evenings, weekends, and holidays, and have reliable transportation; a valid driver's license may be required.

Skills

Customer Service
Retail Sales
Cashiering
Point-of-Sale Systems
Store Operations
Opening and Closing Procedures
Merchandising
Inventory Stocking
Order Preparation
Banking and Paperwork
Store Maintenance
Team Coordination
Communication
Physical Lifting
Pet Product Knowledge
Flexible Scheduling

Benefits

Staff Discounts
Retail Training
Competitive Wages
Pet Care Knowledge
Flexible Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet Supplies
Customer Service
Sales
Cashiering
POS System
Store Operations
Opening and Closing
Merchandising
Inventory
Order Preparation
Banking
Paperwork
Store Maintenance
Delivery Unloading
Task Assignment
Pet Care
Shelter Partnerships
Adoption Events
Pet Food Bank
Fundraising
Lifting
Flexible Scheduling
Reliable Transportation
Driver's License

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