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Pet Valu

Keyholder

Brooks, AB, Canada

Job type: Part-time
Experience: At least 2 years of experience in retail or customer service
Posting language: English
Posted: Sep 30, 2026

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Original job description

Location: Brooks, Alberta

Job Description:

The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals.

All of our stores are dedicated to helping local pets in need, and we partner with local shelters, rescues and charities for adoption events, in-store adoption (select stores only) and pet food bank programs, as well as through our national donation drives and fundraising campaigns.

At Pet Valu, we're Pet Experts, and we're pet lovers, too.

Keyholders assist with ensuring consistently great execution which allows us to invest in meaningful time with our customers. They recommend the best products and services to create the healthiest, most playful life for all pets. They share accountability to drive profit to fuel our growth and future as the Devoted Pet Lover’s life-cycle partner. The Keyholder assists with all operations in the store and helps represent their store in surrounding communities. They prioritize Safety, Compassion, Expertise and Efficiency in all they do, and they live by and coach to our Core Beliefs.

What you get:

Staff Discounts
Retail Training
Competitive Wages
Pet Care Knowledge
Flexible Scheduling

What you do:

Cashier and customer sales
Preparing merchandise orders, banking and other miscellaneous paperwork
Placing small items (under 10 lbs) including pet supplies, household items, etc. into stock in the sales area of the store
Sweeping, dusting and other general store maintenance functions
Assist in unloading delivery vehicles of cases and bags of pet food and supplies and putting these into stock (items up to 50 lbs.)
Effectively open and close the store while following company procedures.
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Other duties and tasks as required

What you bring:

At least 2 years of experience in retail or customer service
Working knowledge of POS system
Possess outgoing and friendly personality with strong customer service skills
Ability to lift 50lbs repetitively
Ability to work a flexible work schedule according to business needs, including evenings, weekends and holidays.
Ability to have reliable means of transportation to and from the store
A valid driver’s license may be required

#INDS

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More about this job

Responsibilities

Support daily store operations by serving customers, processing sales, stocking merchandise, handling paperwork, and maintaining the store. Open and close the store according to company procedures and help assign daily goals and tasks when managers are absent.

Requirements

Applicants need at least two years of retail or customer service experience, working knowledge of a POS system, and strong customer service skills. They must be able to repeatedly lift up to 50 pounds, work flexible shifts including evenings, weekends, and holidays, and have reliable transportation.

Skills

Customer Service
Retail Sales
Cashiering
Point-of-Sale Systems
Store Operations
Opening and Closing Procedures
Merchandise Stocking
Inventory Handling
Banking and Paperwork
Store Maintenance
Team Leadership
Communication
Physical Stamina
Flexible Scheduling
Pet Care Knowledge

Benefits

Staff Discounts
Retail Training
Competitive Wages
Pet Care Knowledge
Flexible Scheduling

Visa sponsorship

Not detected in the job text

Keywords

Retail
Pet Supplies
Customer Service
Point-of-Sale System
Cashiering
Sales
Store Operations
Opening and Closing Procedures
Merchandise Orders
Banking
Paperwork
Stocking
Inventory
Store Maintenance
Delivery Unloading
Task Assignment
Safety
Compassion
Efficiency
Pet Care

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