Total Rewards Manager

Location: Markham, Ontario

Job Description:

Position: Total Rewards Manager

Type: Full-Time | Permanent | Hybrid  

Location: Markham, ON 

Reports to: Senior Director, Human Resources 

About Us

Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over 800 stores across Canada under several banners, including Pet Valu, Bosley’s, Total Pet, Paulmac's Pet, Tisol & Chico. Guided by our mission to deliver products, care, expertise, and memorable moments, Pet Valu is a place where people build meaningful careers while making a positive impact on pets and communities.

Job Summary

We are seeking an experienced Manager, Total Rewards to lead the design, implementation, and administration of our compensation, benefits, and equity programs. This role is responsible for managing a small team of Total Rewards professionals and plays a key role in supporting the preparation of annual executive compensation public disclosures. The successful candidate will also oversee the Employee Share Purchase Plan (ESPP) and Long-Term Incentive Plan (LTIP), ensuring alignment with business objectives and regulatory compliance. This is a hands-on leadership role that requires strong analytical capabilities, attention to detail, and the ability to collaborate effectively across departments.

Key Responsibilities

Leadership

• Lead, mentor, and develop a high-performing Total Rewards team.
• Collaborate with HR and business leaders to align total rewards strategies with organizational goals.
• Serve as the subject matter expert for compensation, benefits, and equity programs.

Executive Compensation & Disclosure

• Support the preparation of annual executive compensation disclosures, including proxy statements and other public filings.
• Keep apprised of regulatory requirements to ensure accuracy and timely compliance, collaborating with Legal and Finance teams.
• Maintain documentation and audit trails for executive compensation decisions.

Compensation

• Oversee job evaluations, salary structure design, and market benchmarking.
• Lead annual compensation cycles, including merit, bonus, and promotion processes.
• Ensure compliance with pay equity, pay transparency, and minimum wage legislation.
• Participate in salary and ad hoc compensation surveys.

Benefits

• Support the design and administration of employee benefits programs in Canada and the United States.
• Recommend enhancements based on employee needs and market trends.
• Ensure compliance with applicable laws and regulations.

Equity & Incentive Programs

• Manage the ESPP and LTIP programs, including vendor relationships, grant cycles, vesting schedules, and performance tracking.
• Provide excellent participant support and ensure audit readiness.
• Develop and deliver training and communication materials to enhance employee understanding and engagement.

Process Improvement & Reporting

• Drive process improvements and automation to enhance program efficiency and employee experience.
• Provide timely and accurate data and analysis to support Finance, Legal, and external auditors.
• Support HRIS updates and reporting related to compensation and benefits.
• Analyze trends and benchmarks to inform strategic decisions.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
• 5+ years of progressive experience in Total Rewards, where experience in a leadership role is an asset.
• Experience supporting executive compensation disclosures and familiarity with public company reporting requirements (e.g., proxy statements, CD&A).
• Experience managing ESPP and LTIP programs.
• Strong analytical, communication, and stakeholder management skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint; experience with Workday is an asset.
• Knowledge of HR and legislative practices in Canada and the U.S.
• Ability to manage confidential information with professionalism and discretion.
• Strong project management and problem-solving skills.

Compensation:

The targeted salary range for this position is $92,700-$110,000 annually. The final offer will be based on factors such as market location, relevant skills, experience and internal equity.

Ready to join the team?  

We’re looking for passionate people who bring strong skills and live our core values of safety, compassion, expertise, and efficiency every day. If you’re energized by doing meaningful work, taking pride in what you deliver, and making a real impact for pets, people, and communities, you’ll feel right at home here. Join us and build a career where purpose, care, and excellence come together - because love lives here™.

Why work for us? 

At Pet Valu, our people are at the heart of everything we do. We’re passionate about creating an environment where you feel supported, included, and empowered to grow - both personally and professionally. Some of the perks of working with us include:

• Hybrid, Flexible Work Options

• Comprehensive health and dental benefits

• Employee Share Purchase Plan with company matching

• Learning and Development support tailored to you

• An inclusive, collaborative culture where your voice matters

• Fun company events that keep us connected

• Preferred rates for car rentals, hotels, phone plans and gym discounts

• Generous employee discounts on our products

Pet Valu is an equal opportunity employer committed to inclusion and accessibility. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA).

At Pet Valu, we are committed to transparency and fairness in our hiring practices. This posting is for an existing vacancy. Pet Valu may use AI enabled technology to assist in the recruitment process for positions. The use of AI helps us ensure we are providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment process, all decisions throughout the process are made exclusively by Pet Valu’s hiring team. At no stage does AI determine recruitment outcomes.