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receptionist

  • Fort McMurray, AB, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Rural area

Responsibilities

Tasks

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Operate switchboard or telephone system
  • Order office supplies
  • Schedule and confirm appointments
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Perform data entry
  • Provide customer service

Additional information

Work conditions and physical capabilities

  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
  • Sitting
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
  • Time management
  • Maturity

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for youths

  • Participates in a government or community program or initiative that supports youth employment
  • Provides awareness training to employees to create a welcoming work environment for youth
More about this job

Responsibilities

Welcome and direct visitors, provide information, handle telephone calls, and obtain and process information to support customer service. Schedule appointments, maintain records, process payments and billing, perform data entry and clerical tasks, and order office supplies.

Requirements

A secondary school graduation certificate is specified, and no prior experience is required because training will be provided. The role calls for strong communication and interpersonal skills, organization, reliability, flexibility, attention to detail, and the ability to multitask and work independently under pressure.

Skills

  • Customer Service
  • Telephone System Operation
  • Appointment Scheduling
  • Recordkeeping
  • Payment Processing
  • Clerical Duties
  • Data Entry
  • Billing
  • Oral Communication
  • Written Communication
  • Organization
  • Time Management
  • Multitasking
  • Attention To Detail
  • Reliability
  • Teamwork

Visa sponsorship

Not detected in the job text

Categories

  • Administrative
  • Customer Service & Support
  • Healthcare

Keywords

  • Reception
  • Customer Service
  • Visitor Greeting
  • Telephone System
  • Appointment Scheduling
  • Information Processing
  • Office Supplies
  • Recordkeeping
  • Payment Processing
  • Clerical Duties
  • Filing
  • Mail Distribution
  • Billing
  • Data Entry
  • Communication
  • Time Management
  • Multitasking
  • Attention To Detail
  • Rural Area
  • On-Site Work

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