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Added 7 mins ago
R
Senior Manager, Software Development
RBC
Toronto, ON
- Full-time
…we are transforming the platform using modern architecture, event-driven integration, cloud-native technologies, and an enterprise AI Engineering Platform that accelerates software delivery…
Added 21 mins ago
YO
Facility Staff
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Full-time
…health supports, accessible childcare, immigrant settlement services, youth leadership development, employment support, wellness programming, and connection for isolated older…
Added 22 mins ago
B
Full Stack Engineer (AI-Enabled)
BMO
Calgary, AB · GCS
- Full-time
Design APIs and backend services that support complex, multi-step workflows
Added 22 mins ago
B
Developer Lead (AI-Enabled Systems)
BMO
Toronto, ON · FCP
- Full-time
Design APIs and backend services that support complex, multi-step workflows
Added 22 mins ago
IR
Social Media Specialist (GTA)
Islamic Relief Canada
Burlington, ON · Ontario
- Full-time
The Social Media Specialist (GTA) plays a key role in supporting the Social Media Manager to drive the content calendar, execute digital priorities, and create timely, engaging content that…
Added 37 mins ago
VC
Senior Functional Analyst, Business Systems & Integration
Vancouver Coastal Health
Vancouver, BC
- $46.39 to $66.68 CAD / hour
- Temporary
Reporting to the designated Regional Manager or Director, the Senior Functional Analyst leverages business and technical knowledge to ensure that assigned business systems effectively…
Added 37 mins ago
VC
Respiratory Therapist (RT)
Vancouver Coastal Health
North Vancouver, BC
- $40.19 to $50.2 CAD / hour
- Temporary
Lions Gate Hospital (LGH) is a Level 3 Trauma centre, providing birth to end of life services. Respiratory Therapists at LGH provide support to the wards, intensive care unit (ICU), high…
Added 1 hour ago
CH
Community Outreach and Events Facilitator
Calgary Humane Society
Calgary, AB
- Full-time
Reporting to the Manager of Community Outreach & Events, the Community Outreach & Events Coordinator is an outgoing and community-minded individual who represents Calgary Humane Society…
Added 1 hour ago
UO
Team Lead, Parking Enforcement, AVP Strategy Enterprise Comm
University of Calgary
Calgary, AB
- Full-time
Reporting to the Manager, Parking and Transportation Services, this position provides hands-on leadership for parking enforcement operations while maintaining frontline enforcement…
Added 1 hour ago
AD
Diagnostic Sales Manager (Ottawa, ON)
Antech Diagnostics
Ottawa, ON
- Full-time
The Diagnostic Sales Manager (“DSM”) will manage their territory market share, book of business, and growth goals by promoting, selling, and supporting Antech Reference Lab services,…
Added 2 hours ago
ES
Senior Advisor, Operational Risk and Resiliency - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Leads the IT recovery and contingency plan efforts and actual event management, including organizing and leading a team of professionals from across the enterprise in the event of a…
Added 2 hours ago
O&
Cook - Events
Oliver & Bonacini
Toronto, ON
- Full-time
Oliver & Bonacini is recognized as one of Canada’s premier hospitality and event service providers, known for delivering exceptional culinary experiences and flawless event execution. From…
Added 2 hours ago
OV
Event Cook | Part-Time | TD Station
Oak View Group
Saint John, NB
- $18.99 CAD / hour
- Part-time
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue…
Added 3 hours ago
MS
manager, security
Matric Security
Cambridge, ON
- Full-time
Evaluate the operations of a department providing administrative services
Added 3 hours ago
NS
Assistant Manager - 6.4 CCU / 6.1 IMCU
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to and in collaboration with the Health Services Manager, the Assistant Manager participates in the planning and provision of care and identifies issues that have potential or…
Added 3 hours ago
PC
Manager
Parq Casino
Vancouver, BC
- $50,000 to $60,000 CAD / year
- Full-time
Monitor restaurant and event operations, ensuring smooth execution of all services and private functions.
Added 3 hours ago
IS
Early Years Educator
Independent Schools Association (ISA)
ON · Essex, ON
- Full-time
to support the Nursery Manager with behaviour management and pastoral care
Added 3 hours ago
B
Marketing Specialist
BGCBIGS
Edmonton, AB
- $65,053 to $71,807 CAD / year
- Full-time
- Temporary
Proficiency with Google Analytics, GA4, Google Ads, Meta Ads Manager and performance reporting tools.
Added 4 hours ago
Y
Development Coordinator
YWCA-Saskatoon
Corman Park No. 344, SK
- Full-time
…Saskatoon is a vibrant organization providing inclusive community services on Treaty Six territory and the homeland of the Métis peoples since 1910. We look forward to the possibility of…
Added 4 hours ago
WB
Senior Analyst: Business Development
Whistler Blackcomb
Whistler, BC
- Full-time
Working closely with the Sr. Manager, Planning & Business Development, this role helps evaluate new opportunities, build business cases, support partner relationships, and coordinate…
Added 4 hours ago
BC
Engagement and Events Coordinator
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
…initiatives, this role helps increase awareness of BCSS programs, services, and impact while building meaningful connections with communities across British…
Added 4 hours ago
A
Senior Project Manager, Brand Experiences
Altis
North Vancouver, BC
- $60 to $75 CAD / hour
- Contract
…access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for…
Added 4 hours ago
TL
Box Office Duty Manager (Part Time)
TO LIVE
Toronto, ON
- Up to $25.08 CAD / hour
- Part-time
Under the direction of the Manager and Assistant Manager of Box Office Services, the Box Office Duty Manager is responsible for helping run the Box Offices of TO Live for events and…
Added 4 hours ago
DT
Sr Analyst II Service Management (Onsite Quebec Location)
DXC Technology
QC · CAN QC Client Site (CSC Location)
- Full-time
As a Major Incident Manager, you will be responsible for the effective and highly disciplined approach to execute the various service restoration activities such as engaging our technical…
Added 4 hours ago
CU
DDA 1 - School of Business
Capilano University
North Vancouver, BC
- Full-time
…Program Coordinator or staff supervisor, and reports to a Dean or…

Closed listing

Petfinity

General Manager

Calgary, AB, Canada

$85,000–$120,000 annual salary, commensurate with experience · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $85,000–$120,000 annual salary, commensurate with experience
Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Petfinity is looking for an exceptional General Manager to lead our team and drive continued business growth.

Petfinity is a locally owned, one-of-a-kind pet care destination offering boarding, daycare, grooming, an indoor dog park, café, pet store, rentable event spaces, an in-ground pool and gym, and dog training - all under one roof. This is a hands-on leadership opportunity with broad responsibility across people, operations, business development, and financial performance.

The Opportunity

As General Manager, you will take ownership of the day-to-day leadership, operations and business performance of Petfinity. You will have the autonomy to lead and develop our team, strengthen our services, create new opportunities and work closely with ownership and Marketing to continue growing the business. With multiple services operating under one roof, this is a dynamic role. Priorities can shift quickly, multiple initiatives may be moving at once, and success depends on turning ideas into coordinated action across the team. This is an opportunity to make a meaningful impact on both the people you lead and the business you help build.

Lead the People

You will lead the Petfinity team through clear expectations, strong communication, coaching, accountability and development. Your responsibilities will include:

Recruiting, interviewing, hiring and onboarding
Coaching and developing team members and emerging leaders
Performance management and team member relations
Building strong, collaborative teams
Setting clear expectations and supporting consistent follow-through
Workforce planning, scheduling and labour oversight
Supporting leaders throughout Petfinity in successfully leading their areas
Creating an environment where people are empowered to think, solve problems, take ownership and deliver results

The role involves both encouraging and challenging conversations, bringing people together around shared goals and creating the clarity and support that allow teams to perform at their best.

Drive the Business

You will oversee Petfinity's day-to-day operations while actively identifying opportunities to strengthen and grow the business. You will:

Identify opportunities to grow existing services and develop new revenue opportunities
Develop and oversee events, programs and community initiatives
Identify opportunities to increase cross-utilization across Petfinity's services
Work collaboratively with Marketing to develop and execute campaigns and initiatives
Build relationships and partnerships within the community
Maintain high standards of client service and manage escalated client concerns
Build effective systems and processes across the business
Monitor business performance and key performance indicators
Drive revenue and profitability while managing labour and operating expenses within established budgets
Take initiatives from concept through planning, execution and evaluation
Make thoughtful decisions that balance our people, our clients and the financial health of the business

An idea is only the beginning. The General Manager brings together the people, resources and plan required to make it happen.

Compensation & Benefits

We offer a competitive compensation package designed to reward performance and support our team members' wellbeing.

$85,000–$120,000 annual salary, commensurate with experience
Performance-based bonus opportunity
Paid time off
Health and dental benefits
In-store discounts
Partner discounts at Petzoic Vet Hospital

What You Bring

We value proven experience leading teams and driving business and financial performance over a particular industry background. Your experience may come from pet care, hospitality, recreation, retail, fitness, healthcare, or another customer-focused service industry. Pet industry experience is an asset but not required.

Why Petfinity?

Petfinity brings an extraordinary range of pet care, recreation and community experiences together in one destination, creating a leadership opportunity as unique as the business itself. You'll have the opportunity to influence how the business grows, develop people and services, create new initiatives, strengthen our connection with the community, and work directly with ownership to help shape Petfinity's next chapter. For the right person, this is an opportunity to lead something meaningful and leave your fingerprints on its success.

How to Apply

Please submit your CV and a cover letter introducing yourself, telling us what attracted you to this opportunity and sharing one accomplishment you are particularly proud to have led, built or grown, and why.

About employer

More about this job

Responsibilities

Lead Petfinity’s team and day-to-day operations, including hiring, coaching, performance management, workforce planning, and consistent service delivery. Grow revenue and profitability by developing services and initiatives, building community partnerships, monitoring performance, managing budgets, and coordinating execution with ownership and Marketing.

Requirements

The posting prioritizes proven experience leading teams and driving business and financial performance; experience may come from pet care or another customer-focused service industry. Pet industry experience is an asset but not required, and no specific education requirement is stated.

Skills

Team Leadership
Recruiting And Hiring
Onboarding
Coaching And Development
Performance Management
Workforce Planning
Scheduling
Labor Oversight
Business Development
Operations Management
Revenue Growth
Financial Performance Management
Budget Management
KPI Monitoring
Client Service
Community Partnerships

Benefits

Performance-Based Bonus
Paid Time Off
Health Benefits
Dental Benefits
In-Store Discounts

Visa sponsorship

Not detected in the job text

Keywords

Pet Care
Boarding
Daycare
Grooming
Dog Training
Indoor Dog Park
Café
Pet Retail
Event Spaces
Pool
Fitness
Team Leadership
Recruiting
Onboarding
Performance Management
Workforce Planning
Scheduling
Operations
Business Development
Revenue Growth
Profitability
Key Performance Indicators
Budget Management
Marketing Campaigns
Community Partnerships
Client Service
Events And Programs
Cross-Service Utilization
Process Development

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