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Added 13 mins ago
HI
Auto Mobile Advisor
HUB International
Duncan, BC
- Full-time
As an Auto Mobile Advisor, reporting to the Branch Manager, you will build, serve, and maintain relationships with clients and local dealerships throughout the community to provide diverse…
Added 13 mins ago
Officer - Research Supports and Grants
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general direction of the Administration Manager, Office of Clinical Research, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface…
Added 13 mins ago
General Duty Nurse (N2) - Renal Nursing Relief Team - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 13 mins ago
Licensed Practical Nurse - Renal Program - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Health Services, the Licensed Practical Nurse (LPN) is responsible for providing professional practical nursing services to designated…
Added 13 mins ago
UH
Registered Practical Nurse - Transitional Care Unit
University Health Network
Toronto, ON
- Part-time
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 13 mins ago
UH
Personal Support Worker - Complex Continuing Care
University Health Network
Toronto, ON
- Contract
…and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener…
Added 13 mins ago
UH
Personal Support Worker - Spinal Cord Rehab Program
University Health Network
Toronto, ON
- Contract
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Added 17 mins ago
GP
Production operations manager
Gilmore Pharmacy
Burnaby, BC
- From $56 CAD / hour
- Full-time
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Hire, supervise and train or oversee training of employees in the use of new equipment or production techniques
Added 28 mins ago
Security Officer 2-DWC
Great Canadian Entertainment
Dawson Creek, BC
Under the general direction of the Security Manager, this position is responsible for protecting the Company's assets while being a welcoming ambassador to the Casino. Security Officers…
Added 28 mins ago
Manager Indigenous Relations
FortisAlberta
Calgary, AB
Reporting to the Director Stakeholder & Government Affairs, the Manager Indigenous Relations will serve as the main point of contact for Indigenous Communities and customers, Indigenous…
Added 28 mins ago
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Sales Manager
The Dufresne Group
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- Full-time
Partner with the General Sales Manager and Store Operations Team on store priorities
Added 41 mins ago
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HR Specialist
Alsco Uniforms
Edmonton, AB
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 41 mins ago
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HR Specialist
Alsco Uniforms
Surrey, BC
- Full-time
…location and region. This position reports directly to the General Manager with a dotted line to the Regional Human Resources Business…
Added 41 mins ago
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Associé, Ventes
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Cranbrook, BC
- Part-time
…all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely…
Added 41 mins ago
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Associé, Ventes
The Home Depot Canada
Cranbrook, BC
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…all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely…
Added 41 mins ago
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Associé, Ventes
The Home Depot Canada
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…all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely…
Added 41 mins ago
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Added 43 mins ago
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Provide guidance, support, and training to staff members.
Added 43 mins ago
Transportation Operations Supervisor
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Supervising and managing drivers and warehouse team including training, development, coaching and performance appraisals in area of responsibility
Added 43 mins ago
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Produce - Clerk Produce (Part-Time)
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…play such an important role in the success of our stores. Full training is provided for this…
Added 43 mins ago
In Store Bakery - Certified Baker TF
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Step in to manage departmental operations in the absence of the Bakery Manager or Assistant Manager.
Added 43 mins ago
Medical Office Assistant
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Reporting to the Medical Clinic Manager, this role provides a wide range of administrative support for the medical centre. This includes coordinating the daily administration of doctors,…
Added 43 mins ago
Assistant Resident Manager (Sherbrooke)
Realstar
Sherbrooke, QC
We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every…
Added 43 mins ago
Assistant Resident Manager (Kelowna)
Realstar
Kelowna, BC
We are currently seeking an Assistant Resident Manager to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every…
Added 43 mins ago
Assistant Resident Manager Team (Sherbrooke)
Realstar
Sherbrooke, QC
We are currently seeking a Two-Person Assistant Resident Manager Team to live and work at one of our properties. This position would require you to live on-site and work four weekdays each…

Petfinity

General Manager

Calgary, AB, Canada

$85,000–$120,000 annual salary, commensurate with experience · Full-time

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Job details

Pay: $85,000–$120,000 annual salary, commensurate with experience
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Petfinity is looking for an exceptional General Manager to lead our team and drive continued business growth.

Petfinity is a locally owned, one-of-a-kind pet care destination offering boarding, daycare, grooming, an indoor dog park, café, pet store, rentable event spaces, an in-ground pool and gym, and dog training - all under one roof. This is a hands-on leadership opportunity with broad responsibility across people, operations, business development, and financial performance.

The Opportunity

As General Manager, you will take ownership of the day-to-day leadership, operations and business performance of Petfinity. You will have the autonomy to lead and develop our team, strengthen our services, create new opportunities and work closely with ownership and Marketing to continue growing the business. With multiple services operating under one roof, this is a dynamic role. Priorities can shift quickly, multiple initiatives may be moving at once, and success depends on turning ideas into coordinated action across the team. This is an opportunity to make a meaningful impact on both the people you lead and the business you help build.

Lead the People

You will lead the Petfinity team through clear expectations, strong communication, coaching, accountability and development. Your responsibilities will include:

Recruiting, interviewing, hiring and onboarding
Coaching and developing team members and emerging leaders
Performance management and team member relations
Building strong, collaborative teams
Setting clear expectations and supporting consistent follow-through
Workforce planning, scheduling and labour oversight
Supporting leaders throughout Petfinity in successfully leading their areas
Creating an environment where people are empowered to think, solve problems, take ownership and deliver results

The role involves both encouraging and challenging conversations, bringing people together around shared goals and creating the clarity and support that allow teams to perform at their best.

Drive the Business

You will oversee Petfinity's day-to-day operations while actively identifying opportunities to strengthen and grow the business. You will:

Identify opportunities to grow existing services and develop new revenue opportunities
Develop and oversee events, programs and community initiatives
Identify opportunities to increase cross-utilization across Petfinity's services
Work collaboratively with Marketing to develop and execute campaigns and initiatives
Build relationships and partnerships within the community
Maintain high standards of client service and manage escalated client concerns
Build effective systems and processes across the business
Monitor business performance and key performance indicators
Drive revenue and profitability while managing labour and operating expenses within established budgets
Take initiatives from concept through planning, execution and evaluation
Make thoughtful decisions that balance our people, our clients and the financial health of the business

An idea is only the beginning. The General Manager brings together the people, resources and plan required to make it happen.

Compensation & Benefits

We offer a competitive compensation package designed to reward performance and support our team members' wellbeing.

$85,000–$120,000 annual salary, commensurate with experience
Performance-based bonus opportunity
Paid time off
Health and dental benefits
In-store discounts
Partner discounts at Petzoic Vet Hospital

What You Bring

We value proven experience leading teams and driving business and financial performance over a particular industry background. Your experience may come from pet care, hospitality, recreation, retail, fitness, healthcare, or another customer-focused service industry. Pet industry experience is an asset but not required.

Why Petfinity?

Petfinity brings an extraordinary range of pet care, recreation and community experiences together in one destination, creating a leadership opportunity as unique as the business itself. You'll have the opportunity to influence how the business grows, develop people and services, create new initiatives, strengthen our connection with the community, and work directly with ownership to help shape Petfinity's next chapter. For the right person, this is an opportunity to lead something meaningful and leave your fingerprints on its success.

How to Apply

Please submit your CV and a cover letter introducing yourself, telling us what attracted you to this opportunity and sharing one accomplishment you are particularly proud to have led, built or grown, and why.

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More about this job

Responsibilities

Lead Petfinity’s team and day-to-day operations, including hiring, coaching, performance management, workforce planning, and consistent service delivery. Grow revenue and profitability by developing services and initiatives, building community partnerships, monitoring performance, managing budgets, and coordinating execution with ownership and Marketing.

Requirements

The posting prioritizes proven experience leading teams and driving business and financial performance; experience may come from pet care or another customer-focused service industry. Pet industry experience is an asset but not required, and no specific education requirement is stated.

Skills

Team Leadership
Recruiting And Hiring
Onboarding
Coaching And Development
Performance Management
Workforce Planning
Scheduling
Labor Oversight
Business Development
Operations Management
Revenue Growth
Financial Performance Management
Budget Management
KPI Monitoring
Client Service
Community Partnerships

Benefits

Performance-Based Bonus
Paid Time Off
Health Benefits
Dental Benefits
In-Store Discounts

Visa sponsorship

Not detected in the job text

Keywords

Pet Care
Boarding
Daycare
Grooming
Dog Training
Indoor Dog Park
Café
Pet Retail
Event Spaces
Pool
Fitness
Team Leadership
Recruiting
Onboarding
Performance Management
Workforce Planning
Scheduling
Operations
Business Development
Revenue Growth
Profitability
Key Performance Indicators
Budget Management
Marketing Campaigns
Community Partnerships
Client Service
Events And Programs
Cross-Service Utilization
Process Development

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