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Added 1 min ago
MB
Banquet manager
MAHARANI BANQUET HALL LTD.
Surrey, BC
- From $37.5 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 4 mins ago
HH
Hairstyling salon manager
Hello Hair Salon Ltd.
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 5 mins ago
TL
Office Manager
The Law Office Management Association (TLOMA)
Toronto, ON
- Full-time
Ricketts Harris LLP, a full-service boutique law firm located in the financial district, is looking for an Office Manager. We offer a friendly, thoughtful work environment and competitive…
Added 6 mins ago
Senior Campaign Manager (20 Month Contract)
Varicent
Toronto, ON
…generation campaigns, with a strong focus on Account-Based Marketing (ABM). Working closely with Sales, Associate Sellers (BDRs), Product Marketing, Content, Digital Marketing, Marketing…
Added 6 mins ago
C
General Manager
Chipotle
Canada
- Full-time
…Cultivating a Better World while sharpening your leadership and operations skills along the way. If building teams and growing a business excites you, keep reading to learn…
Added 6 mins ago
VC
Staff Software Engineer
Valsoft Corporation
Remote, Canada
- Full-time
- Remote
Mentor other engineers through code review, design discussion, and day-to-day guidance, as an individual contributor rather than a people manager.
Added 8 mins ago
MM
Store manager - retail
Mobil Mart
Duncan, BC
- From $43.5 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 10 mins ago
TH
Restaurant manager
Tim Hortons
Stayner, ON
- From $36.92 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 11 mins ago
MW
Retail sales manager
Meticulous Watches
Victoria, BC
- From $46.3 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 13 mins ago
NC
Customer service manager - retail
NIBO Cash and Carry INC
North York, ON
- From $50 CAD / hour
- Full-time
- On-site
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 16 mins ago
DF
Food services manager
Dolce Family Ristorante
Caledon Village, ON
- From $38 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 16 mins ago
HA
Spa manager
HEADICURE ASMR SPA
Vancouver, BC
- From $38.5 CAD / hour
- Full-time
- On-site
Manage contracts for advertising or marketing strategies
Added 16 mins ago
SC
Restaurant manager
Swiss Chalet Medowvale
Mississauga, ON
- From $38 CAD / hour
- Full-time
- Part-time
- On-site
Participate in marketing plans and implementation
Added 21 mins ago
Ambassadeur de marque beaute
Influence Marketing
Quebec, QC
Le marketing d'influence crée des expériences de marque immersives sur le terrain, les amplifie en ligne et stimule les achats en magasin. Notre mandat est d'aider nos clients à engager les…
Added 21 mins ago
L
Assistant Branch Manager - Office 1553
LendDirect
Kingston, ON
- Full-time
Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
Added 21 mins ago
PA
Ambassadeur de marque beaute
Ppl Agency
Quebec, QC
- Other
Le marketing d'influence crée des expériences de marque immersives sur le terrain, les amplifie en ligne et stimule les achats en magasin. Notre mandat est d'aider nos clients à engager les…
Added 21 mins ago
O
Senior Manager, Marketing Analytics
Optro
Remote, Canada
- $128,000 to $176,000 CAD / year
- Full-time
- Remote
Marketing at Optro is scaling fast, and we need a leader who can turn our marketing data into decisions the business actually acts on. As Senior Manager, Marketing Analytics, you will own…
Added 21 mins ago
H
General Manager
Havergal
Sackville, NB
- Full-time
Now, if you were to come on board as our General Manager, we'd ask you to do the following for us:
Added 21 mins ago
AF
Assistant Branch Manager - Office 1553
Attain Finance
Kingston, ON
- Full-time
Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals.
Added 21 mins ago
TC
Restaurant manager
The Comedy Cave
Calgary, AB
- From $37.5 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 25 mins ago
NR
Hotel manager
Northern Rustic Enterprises Ltd.
Dease Lake, BC
- From $40 CAD / hour
- Full-time
- On-site
Develop and implement policies and procedures for daily operations
Added 26 mins ago
SC
Restaurant manager
Swiss Chalet
Petawawa, ON
- From $36 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 29 mins ago
OK
Restaurant assistant manager
Okeya Kyujiro
Montréal, QC
- From $36 CAD / hour
- Full-time
- On-site
Participate in marketing plans and implementation
Added 34 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
Provide leadership and support in resolving advisor issues and escalations, partnering with functions including Operations, Compliance, Technology, Marketing, Product and Client Service to…
Added 34 mins ago
M
Property Manager - Multi-Residential (Contract)
Morguard
Toronto, ON
- Full-time
The Property Manager is responsible for delivering exceptional customer service and operational excellence across their assigned property, overseeing residential units. This role combines…

Petfinity

General Manager

Calgary, AB, Canada

$85,000–$120,000 annual salary, commensurate with experience · Full-time

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Job details

Pay: $85,000–$120,000 annual salary, commensurate with experience
Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Petfinity is looking for an exceptional General Manager to lead our team and drive continued business growth.

Petfinity is a locally owned, one-of-a-kind pet care destination offering boarding, daycare, grooming, an indoor dog park, café, pet store, rentable event spaces, an in-ground pool and gym, and dog training - all under one roof. This is a hands-on leadership opportunity with broad responsibility across people, operations, business development, and financial performance.

The Opportunity

As General Manager, you will take ownership of the day-to-day leadership, operations and business performance of Petfinity. You will have the autonomy to lead and develop our team, strengthen our services, create new opportunities and work closely with ownership and Marketing to continue growing the business. With multiple services operating under one roof, this is a dynamic role. Priorities can shift quickly, multiple initiatives may be moving at once, and success depends on turning ideas into coordinated action across the team. This is an opportunity to make a meaningful impact on both the people you lead and the business you help build.

Lead the People

You will lead the Petfinity team through clear expectations, strong communication, coaching, accountability and development. Your responsibilities will include:

Recruiting, interviewing, hiring and onboarding
Coaching and developing team members and emerging leaders
Performance management and team member relations
Building strong, collaborative teams
Setting clear expectations and supporting consistent follow-through
Workforce planning, scheduling and labour oversight
Supporting leaders throughout Petfinity in successfully leading their areas
Creating an environment where people are empowered to think, solve problems, take ownership and deliver results

The role involves both encouraging and challenging conversations, bringing people together around shared goals and creating the clarity and support that allow teams to perform at their best.

Drive the Business

You will oversee Petfinity's day-to-day operations while actively identifying opportunities to strengthen and grow the business. You will:

Identify opportunities to grow existing services and develop new revenue opportunities
Develop and oversee events, programs and community initiatives
Identify opportunities to increase cross-utilization across Petfinity's services
Work collaboratively with Marketing to develop and execute campaigns and initiatives
Build relationships and partnerships within the community
Maintain high standards of client service and manage escalated client concerns
Build effective systems and processes across the business
Monitor business performance and key performance indicators
Drive revenue and profitability while managing labour and operating expenses within established budgets
Take initiatives from concept through planning, execution and evaluation
Make thoughtful decisions that balance our people, our clients and the financial health of the business

An idea is only the beginning. The General Manager brings together the people, resources and plan required to make it happen.

Compensation & Benefits

We offer a competitive compensation package designed to reward performance and support our team members' wellbeing.

$85,000–$120,000 annual salary, commensurate with experience
Performance-based bonus opportunity
Paid time off
Health and dental benefits
In-store discounts
Partner discounts at Petzoic Vet Hospital

What You Bring

We value proven experience leading teams and driving business and financial performance over a particular industry background. Your experience may come from pet care, hospitality, recreation, retail, fitness, healthcare, or another customer-focused service industry. Pet industry experience is an asset but not required.

Why Petfinity?

Petfinity brings an extraordinary range of pet care, recreation and community experiences together in one destination, creating a leadership opportunity as unique as the business itself. You'll have the opportunity to influence how the business grows, develop people and services, create new initiatives, strengthen our connection with the community, and work directly with ownership to help shape Petfinity's next chapter. For the right person, this is an opportunity to lead something meaningful and leave your fingerprints on its success.

How to Apply

Please submit your CV and a cover letter introducing yourself, telling us what attracted you to this opportunity and sharing one accomplishment you are particularly proud to have led, built or grown, and why.

Apply About employer

More about this job

Responsibilities

Lead Petfinity’s team and day-to-day operations, including hiring, coaching, performance management, workforce planning, and consistent service delivery. Grow revenue and profitability by developing services and initiatives, building community partnerships, monitoring performance, managing budgets, and coordinating execution with ownership and Marketing.

Requirements

The posting prioritizes proven experience leading teams and driving business and financial performance; experience may come from pet care or another customer-focused service industry. Pet industry experience is an asset but not required, and no specific education requirement is stated.

Skills

Team Leadership
Recruiting And Hiring
Onboarding
Coaching And Development
Performance Management
Workforce Planning
Scheduling
Labor Oversight
Business Development
Operations Management
Revenue Growth
Financial Performance Management
Budget Management
KPI Monitoring
Client Service
Community Partnerships

Benefits

Performance-Based Bonus
Paid Time Off
Health Benefits
Dental Benefits
In-Store Discounts

Visa sponsorship

Not detected in the job text

Keywords

Pet Care
Boarding
Daycare
Grooming
Dog Training
Indoor Dog Park
Café
Pet Retail
Event Spaces
Pool
Fitness
Team Leadership
Recruiting
Onboarding
Performance Management
Workforce Planning
Scheduling
Operations
Business Development
Revenue Growth
Profitability
Key Performance Indicators
Budget Management
Marketing Campaigns
Community Partnerships
Client Service
Events And Programs
Cross-Service Utilization
Process Development

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