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Operations manager, restaurant

  • Collingwood, ON, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Restaurant

Responsibilities

Tasks

  • Evaluate daily operations
  • Plan and organize daily operations
  • Recruit staff
  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Prepare budgets and monitor revenues and expenses

Supervision

  • More than 20 people

Experience and specialization

Computer and technology knowledge

  • MS Excel
  • MS Office
  • Point of sale system
  • Spreadsheet

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Bending, crouching, kneeling

Personal suitability

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Team player
  • Ability to multitask

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Offers on-the-job training tailored to youth
  • Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

  • Provides awareness training to employees to create a welcoming work environment for Veterans

Support for Indigenous people

  • Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

  • Provides staff with awareness training to create a welcoming work environment for mature workers

Supports for visible minorities

  • Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
More about this job

Responsibilities

Manage restaurant operations, including staffing, service procedures, inventory, supplier arrangements, health and safety, and customer concerns. Oversee budgets, revenues, expenses, cash reporting, performance reviews, and marketing implementation while supervising more than 20 people.

Requirements

The posting specifies a college, CEGEP, or other non-university certificate or diploma from a program lasting 3 months to less than 1 year, and 1 to less than 2 years of experience. Candidates should be able to use MS Excel, MS Office, spreadsheets, and point-of-sale systems, and demonstrate organization, accuracy, communication, flexibility, customer focus, and multitasking ability.

Skills

  • Daily Operations Management
  • Staff Recruitment
  • Operational Planning
  • Cash Management
  • Financial Reporting
  • Performance Reviews
  • Cost Management
  • Inventory Management
  • Health And Safety Compliance
  • Supplier Negotiation
  • Marketing
  • Customer Service
  • Budgeting
  • Revenue And Expense Monitoring
  • MS Excel
  • Point Of Sale Systems

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Food & Beverage
  • Management & Leadership
  • Customer Service & Support
  • Finance & Accounting

Keywords

  • Restaurant Operations
  • Daily Operations
  • Staff Recruitment
  • Operational Procedures
  • Cash Management
  • Balance Sheets
  • Cash Reports
  • Performance Reviews
  • Costing
  • Inventory Management
  • Health And Safety Regulations
  • Supplier Negotiation
  • Marketing Plans
  • Customer Complaints
  • Customer Service
  • Budgeting
  • Revenue Monitoring
  • Expense Monitoring
  • Staff Supervision
  • MS Excel
  • MS Office
  • Point Of Sale System
  • Spreadsheets
  • Food Supplies
  • Restaurant

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