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retail sales manager

  • Whitby, ON, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Direct and control daily operations
  • Evaluate daily operations
  • Plan and organize daily operations
  • Manage staff and assign duties
  • Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
  • Determine merchandise and services to be sold
  • Locate, select and procure merchandise for resale
  • Develop and implement marketing strategies
  • Plan budgets and monitor revenues and expenses
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Recruit, hire and supervise staff and/or volunteers
  • Conduct performance reviews

Additional information

Personal suitability

  • Energetic
  • Positive attitude
  • Quick learner
  • Efficient interpersonal skills
  • Excellent oral communication

Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:

Support for persons with disabilities

  • Participates in a government or community program or initiative that supports persons with disabilities
  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees
  • Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for youths

  • Offers on-the-job training tailored to youth
More about this job

Responsibilities

Direct, plan, and evaluate daily retail operations, manage staff, and oversee recruitment and performance reviews. Analyze market trends and consumer demand, select merchandise, implement marketing strategies, manage budgets, and resolve customer or supply issues.

Requirements

Requires a secondary (high) school graduation certificate and 1 year to less than 2 years of experience. The posting also emphasizes an energetic, positive, efficient, quick-learning candidate with strong interpersonal and oral communication skills.

Skills

  • Daily Operations Management
  • Staff Management
  • Market Research
  • Sales Analysis
  • Merchandise Selection
  • Procurement
  • Marketing Strategy
  • Budget Management
  • Revenue and Expense Monitoring
  • Customer Service
  • Recruitment
  • Performance Reviews
  • Oral Communication
  • Interpersonal Skills

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Marketing
  • Customer Service & Support

Keywords

  • Retail Sales
  • Retail Operations
  • Daily Operations
  • Staff Management
  • Market Research
  • Consumer Demand
  • Sales Volumes
  • Competitor Analysis
  • Merchandise
  • Procurement
  • Marketing Strategies
  • Budgeting
  • Revenue Monitoring
  • Expense Monitoring
  • Customer Requests
  • Customer Complaints
  • Supply Shortages
  • Recruitment
  • Hiring
  • Supervision
  • Performance Reviews

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