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retail store supervisor

  • Toronto, ON, Canada
  • Etobicoke, ON, Canada

Full-time

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Job details

Job type
Full-time
Posting language
English
Posted

Original job description

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize payments by cheque
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash

Supervision

  • 1 to 2 people

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking
  • Walking
  • Standing for extended periods

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Ability to multitask
More about this job

Responsibilities

Assign duties, hire and train staff, schedule work, and supervise and coordinate the activities of one to two workers. Sell and order merchandise, manage cash and inventory, authorize payments and returns, prepare sales and personnel reports, and resolve customer and supply issues.

Requirements

Requires a secondary school graduation certificate and 7 months to less than 1 year of experience. The role calls for accuracy, customer focus, effective interpersonal and oral communication skills, flexibility, organization, reliability, teamwork, and the ability to multitask in a fast-paced environment.

Skills

  • Staff Supervision
  • Hiring and Training
  • Work Scheduling
  • Merchandise Sales
  • Inventory Management
  • Cash Management
  • Payment Authorization
  • Merchandise Ordering
  • Returns Processing
  • Sales Reporting
  • Customer Service
  • Complaint Resolution
  • Oral Communication
  • Attention to Detail
  • Multitasking
  • Organization

Visa sponsorship

Not detected in the job text

Categories

  • Retail
  • Management & Leadership
  • Sales
  • Customer Service & Support

Keywords

  • Retail
  • Store Supervision
  • Sales Workers
  • Staff Hiring
  • Staff Training
  • Work Schedules
  • Merchandise
  • Sales
  • Payment Authorization
  • Returns
  • Sales Volume Reports
  • Merchandising
  • Personnel Matters
  • Customer Requests
  • Customer Complaints
  • Supply Shortages
  • Inventory
  • Cash Management
  • Fast-Paced Environment
  • Attention to Detail
  • Customer Focus
  • Oral Communication
  • Teamwork
  • Multitasking

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