Store manager jobs in Canada

Find store manager jobs across Canada. Choose a place, compare current openings and read the employer’s requirements.

Counted Sep 20, 2026

Hiring at a glance

View jobs

Open jobs: 2,321
Employers: 429

Advertised starting pay

Average starting payCAD / hour: $20.84Across 131 listings
Average starting payCAD / year: $58,310Across 126 listings
Average starting payUSD / hour: $20.47Across 35 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: <1%1 listing
Hybrid: 1%28 listings
On-site: 99%2,292 listings

Employers hiring include Dollarama (300), Spencer's (150), Shoppers Drug Mart (91).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Store manager jobs in Canada

Save this search

Added 12 days ago
Assistant Store Manager Fresh Full Time Day
No Frills
Calgary, AB
Full-time
Added 1 month ago
retail sales manager
Garcha Bros Meat Shop & Poultry
Calgary, AB
Full-time
Added 12 days ago
7759 - Store Manager (H)
Lids
Red Deer, AB
$20 to $22 USD / hour
Full-time
…bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail…
Added 12 days ago
National Category Manager – Distribution
Rexel Canada
Mississauga, ON
Full-time
Added 23 days ago
Store Manager
Chatters Limited Partnership
Guelph, ON
Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 13 days ago
Retail Store Manager
The Works Stores Ltd
Hanley, SK
Full-time
Added 13 days ago
Retail Assistant Store Manager-PROMENADES ST BRUNO
Bath & Body Works
Saint-Bruno, QC
$26.25 to $32.95 USD / hour
Full-time
Added 13 days ago
Retail Store Manager - Galeries De La Capitale
Bath & Body Works
Quebec, QC
$74,400 to $96,720 USD / year
Full-time
Added 13 days ago
Assistant Store Manager FT
AKIRA
King, ON
$55,000 to $70,000 USD / year
Full-time
…Chicago. Since then, the company has extended its reach to 40+ stores across the United States, as well as a thriving eCommerce business (shopAKIRA.com). AKIRA is extremely well-poised for…
Added 4 months ago
retail sales manager
Firefly Solar Inc.
Calgary, AB
Full-time
Added 4 months ago
store manager - retail
GARCHA BROS MEAT SHOP
Surrey, BC
Full-time
Added 14 days ago
Store Manager - Urgently Hiring
Showcase - Home of the Hottest Trends
Thunder Bay, ON
Full-time
Showcase “Home of the Hottest Trends” – Where our stores, teams and in-store atmosphere bring the world’s hottest products to life! We are known for creating an engaging and interactive…
Added 14 days ago
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Toronto, ON
Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 14 days ago
Assistant Store Manager - Cornerstone Prince Albert
RCL - Reitmans Canada Ltd/Ltée
Prince Albert, SK
Full-time
With a strong online presence and more than 200 stores across the country, Reitmans delivers an open and positive fashion, offering sizes 0–22, XXS–3X, in Regular, Petite, and Tall. As…
Added 14 days ago
Retail Butcher Shop Manager
KIT Recruitment
ON · Regional Municipality of Durham, ON
$70,000 to $80,000 CAD / year
Full-time
…Region, Ontario to recruit an experienced Retail Butcher Shop Manager to lead their butcher shop team and day-to-day department…
Added 22 days ago
general store manager
MAXI
Sainte-Adèle, QC
Full-time
Added 15 days ago
Store Manager
Hot Topic
Sudbury, ON · Greater Sudbury, ON
Full-time
We’re on the search for a Store Manager that will be at the forefront of bringing the fandom to life. You’ll lead the store in achieving store objectives with regards to hitting sales…
Added 29 days ago
Senior Assistant Store Manager
Spencer's
Edmonton, AB
Full-time
The Assistant Store Manager is responsible for establishing and maintaining Gue
Added 29 days ago
Senior Assistant Store Manager
Spencer's
Kitchener, ON
Full-time
The Assistant Store Manager is responsible for establishing and maintaining Gu
Added 15 days ago
Assistant Store Manager - Claire's West Edmonton Mall
Claire's
Edmonton, AB
$20 to $24 USD / hour
Full-time
Sales Leadership & Profit Growth: Take ownership of store sales by delivering outstanding customer exp
Added 15 days ago
Store Manager - City Place (Full-Time)
TELUS
Winnipeg, MB
Full-time
As a Store Manager with our TELUS family, you are first and foremost a leader.
Added 29 days ago
Store Manager - Spencer's
Spencer's
Windsor, ON
Full-time
Added 2 months ago
Retail Store Manager
PetSmart
Ottawa, ON
Full-time
Added 15 days ago
Retail Store Manager, Feeds’ n Needs, Sussex
Trouw Nutrition
Sussex, NB
Internship
Role: Store Manager – Feeds’n Needs, Sussex, NB
Added 29 days ago
Assistant Store Manager - Spencer's
Spencer's
Peterborough, ON
Full-time
The Assistant Store Manager is responsible for establishing

PetSmart

Assistant Store Manager - Customer Experience

Whitby, ON, Canada

Job type: Full-time
Apply by: Oct 3, 2026
Experience: 3-5 years of retail leadership or experience in a customer-focused environment.
Working hours: 15 hours per week
Posting language: English
Posted: Sep 3, 2026

Apply About employer

Applications open in a new tab.

Original job description

PetSmart does Anything for Pets - JOIN OUR TEAM!

Assistant Store Manager Customer Experience

About Life at PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company’s vision, mission, values, and strategy. This role is expected to provide exemplary leadership for the store by driving the pet parent experience through culture and strategies, achieving targeted results. This role has shared responsibility for the safety of people and pets, efficient execution of daily tasks and financial outcomes.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Participates in employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training, onboarding, mentoring, succession planning, and coaching for growth.
Address and administer associate complaints and grievances.
Prioritize, delegate, and validate daily tasks for associates to meet business and pet parent needs.
Lead and coach associates on proper processes to ensure pets in our care are safe and healthy.
Coordinates staffing coverage for experience activities in pivotal areas of the store.
Effectively communicates company information and priorities to associates to ensure alignment and deliver on expectations.
Delegate and validate completion of daily tasks including engagement videos.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Overall Store Experience:

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent’s concerns.
Assists with reservations in hotels, salons, and training.
Oversees the pet parent experience across PetSmart services (salon, training, hotel and day camp), live pet sales and adoptions.
Evaluates operations and seeks opportunities to continuously improve experiences and services.
Accountable to the successful execution & experience of store events and marketing (adoptions, hotel, salon, etc.)
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics.
Responsible for conducting monthly Services Walks to validate proper execution of policies and procedures.
Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management

Drives and identifies opportunities to grow the business and hold associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Works directly with the services associates on productivity and scheduling to grow the business and achieve company goals.

Qualifications

3-5 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory Responsibility

Typically oversees one to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Physical demands and work environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Part-time employees in Saskatchewan only may be eligible for medical and other benefits after completing six months of continuous service and working an average of at least 15 hours per week.

Apply About employer

More about this job

Responsibilities

Lead the overall customer and associate experience while ensuring the safety and health of pets in the store's care. Manage store operations, including P&L targets, staffing, and the execution of services like grooming and training.

Requirements

Requires 3-5 years of retail leadership or customer-focused experience and proficiency in computer applications. Candidates must have full-time availability, including evenings, weekends, and holidays, and be able to lift up to 50 pounds.

Skills

Retail Leadership
People Management
Recruiting
Coaching
Labor Management
P&L Management
Conflict Resolution
Scheduling
Operational Compliance
Communication Skills
Organizational Skills
Computer Proficiency
Inventory Management
Staff Training
Performance Management

Benefits

Paid Weekly
Health & Wellness Benefits
Group Registered Retirement Plan (RRSP) With Company Match
Paid Time Off
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
P&L
Shrink Targets
Associate Engagement
Pet Care
Staffing
Onboarding
Succession Planning
Store Standards
Compliance
Retail Management
Customer Service
Operational Excellence
Labor Management

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