Find work in Canada.

552,240 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 3 mins ago
Junk Removal and Customer Service
1-800-GOT-JUNK?
Vancouver, BC
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences.…
Added 3 mins ago
B
Property Manager
BGIS
Iqaluit, NU
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 19 mins ago
EK
Commercial Kitchen + Bar Designer
Earls Kitchen + Bar
Vancouver, BC
- $65,000 to $85,000 CAD / year
- Full-time
Develop and coordinate kitchen and bar layouts, equipment plans, service areas, and supporting back-of-house spaces, ensuring functional efficiency and compliance with applicable building…
Added 19 mins ago
UH
Registered Nurse - Brain Program - Inpatient Stroke Rehabilitation
University Health Network
Toronto, ON
- Part-time
A leader in adult rehabilitation and complex continuing care, the Toronto Rehabilitation Institute brings together innovative patient care, groundbreaking research and diverse education to…
Added 19 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…with us as we pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers…
Added 33 mins ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 33 mins ago
Senior Client Portfolio Manager (FX Dealer)
Ebury
Toronto, ON
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our…
Added 33 mins ago
Sales Executive Partnerships - FX Sales
Ebury
Montreal, QC
Soutenir la culture solide d'Ebury en matière de relations/services clients par un contact continu avec la clientèle, un service client de qualité et une connaissance supérieure des produits
Added 49 mins ago
R
Welcome Toronto Metropolitan University students, recent graduates, and alumni!
Radio-Canada
Toronto, ON
- Full-time
Key Skills & Mindset: Sharp storytelling instincts, collaborative spirit, adaptability in dynamic digital/broadcast spaces, and a strong passion for public service media.
Added 49 mins ago
RL
Seasonal Brand Ambassador
Ralph Lauren
Vancouver, BC · Greater Vancouver, BC
- Part-time
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and…
Added 49 mins ago
C
Prep_Assistant Cook
Chartwell
Vernon, BC
- Part-time
Confidently lead and manage the dining room service team
Added 1 hour ago
C
Welcome Toronto Metropolitan University students, recent graduates, and alumni!
CBC/Radio-Canada
Toronto, ON
- Full-time
Key Skills & Mindset: Sharp storytelling instincts, collaborative spirit, adaptability in dynamic digital/broadcast spaces, and a strong passion for public service media.
Added 1 hour ago
BC
Miu Miu Client Advisor Toronto Bloor St.Holt Renfrew
BoF Careers
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church's, Car Shoe and Luna…
Added 1 hour ago
D
Lead Equipment technician
Diversey
Mississauga, ON
- Full-time
Diversey, a Solenis Company, is a global leader in hygiene, infection prevention, and cleaning solutions. Following Solenis’ acquisition of Diversey in July 2023, the combined company…
Added 1 hour ago
RW
Account Executive - AEC
Rand Worldwide Subsidiary Inc
Winnipeg, MB
- $85,000 to $95,000 CAD / year
- Full-time
…design, develop, and manage complex engineering projects. As a leader in the field we continue to enjoy a great deal of success even in these unprecedented times. Our culture is supportive,…
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
NOC Code (2021): 62010 - Retail shift Leader (TEER 2)
Added 2 hours ago
EPL Branch Manager - Woodcroft
City of Edmonton
AB
Are you an experienced leader who can effectively manage staff and engage with customers? Do you have knowledge and interest in public libraries and community services? If so, consider…
Added 2 hours ago
MN
Area Sales Manager
Mazak North America
AB · Edmonton, AB
- Full-time
Company Description Mazak Canada, part of Mazak Corporation, is a recognized leader in designing and manufacturing machine tool solutions that enhance productivity for customers across…
Added 3 hours ago
IF
Technicien de maintenance en véhicules lourds diesel
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Depuis près de 100 ans, Ryder est un leader mondial dans le domaine des solutions de transport intégré, de logistique et de gestion de la chaîne d'approvisionnement. Nous fournissons…
Added 3 hours ago
IF
Conseiller(ère) au service à la clientèle |Québec
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Vous êtes reconnu(e) pour votre excellent service à la clientèle, votre sens de l'organisation et votre capacité à gérer plusieurs priorités ?
Added 3 hours ago
IF
Technicien(ne) débutant(e) – Entretien de véhicules lourds
Impact Fulfillment Services
Ottawa, ON · Vanier, ON
- Full-time
Ryder recrute un(e) technicien(ne) débutant(e) pour son centre de service situé à Québec, dans le secteur Vanier.
Added 3 hours ago
IF
Business Development Manager – Enterprise Fleet Solutions / Gestionnaire du développement des affaires – Solutions de flotte d’entreprise
Impact Fulfillment Services
Montreal, QC
- Full-time
Faire partie d’une équipe solide et collaborative au Québec , reconnue pour l’excellence de son service
Added 4 hours ago
C
Clinicien(ne) autorisé(e) - Réseau de fournisseurs du PAE (Licensed Clinician - EAP Provider Network)
ComPsych
Montréal-Est, QC
- Contract
…en santé comportementale afin de répondre à des besoins de service actuels dans cette région. Il ne s'agit pas d'une publication symbolique, permanente (« evergreen ») ou à visée…
Added 4 hours ago
ES
Maintenance Generalist - Toronto
Equans Services Canada & US
Toronto, ON
- Temporary
The Equans group is a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company.

PetSmart

Retail Operations Lead

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 30, 2026
Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Oct 31, 2026

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Operations Lead

About Life At PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Apply About employer

More about this job

Responsibilities

Lead and support store associates while coordinating merchandising, inventory, sales-floor standards, and store opening and closing activities. Maintain safe and healthy conditions for pets, support positive customer and associate experiences, and ensure compliance with company policies and procedures.

Requirements

Requires at least two years of retail supervisory experience in a customer-focused environment, full-time availability with schedule flexibility, and proficiency with computer applications. Candidates should have strong communication, organizational, and detail-oriented skills and be able to remain composed under pressure.

Skills

Retail Supervision
People Leadership
Associate Training And Coaching
Merchandising
Inventory Management
Sales Trend Analysis
Point-Of-Sale Operations
Cash Handling
Pet Care
Customer Service
Store Opening And Closing
Communication
Organization
Attention To Detail
Conflict Resolution
Computer Proficiency

Benefits

Paid Weekly
Health And Wellness Benefits
Group Registered Retirement Plan With Company Match
Paid Time Off
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
People Leadership
Associate Development
Training
Onboarding
Mentoring
Coaching
Merchandising
Inventory Management
Inventory Audits
Sales Trends
Stock Replenishment
Markdowns
Point-Of-Sale Systems
Cash Transactions
Store Opening And Closing
Promotional Displays
Customer Experience
Online Order Pickup
Ship From Store
Pet Care
Animal Health And Safety
Quarantine
Policies And Procedures
Code Of Ethics
Performance Feedback

Report this job