Jobs in Canada

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Added 8 mins ago
MG
Sales Associate / Key Holder
Mind Games
Belleville, ON
- Part-time
Lead by example in delivering outstanding customer service and maintaining a positive team environment.
Added 8 mins ago
M
Warehouse Supervisor
mSupply
Peterborough, ON
- Internship
…efficient, and safe work environment to ensure smooth operations and customer…
Added 8 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Internship
The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First…
Added 8 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 8 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides leadership for financial planning, forecasting, performance…
Added 8 mins ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
Selkirk, MB
- Full-time
The Interlake-Eastern Regional Health Authority delivers health-care services on First Nation Treaty Territories 1, 2, 3 and 5 and on the homeland of the Métis Nation. We respect that First…
Added 8 mins ago
LC
Analyst, Promotion Optimization
Loblaw Companies Limited
Toronto, ON
- Full-time
…innovation and data-driven decision making, we help shape more customer-centric promotional programs and improve business…
Added 38 mins ago
SI
Recruitment Assistant
Shannex Incorporated
Halifax, NS
- Full-time
Confirms unsuccessful candidates with Recruitment Manager, Recruitment Team Lead or Recruitment Specialist
Added 38 mins ago
B&
Seasonal Retail Sales Associate-GUILDFORD TOWN CENTRE
Bath & Body Works
Surrey, BC
- $19.25 CAD / hour
- Part-time
…us, you're part of more than an iconic fragrance and personal care brand - you become part of Gingham Nation, where people are at the center of everything we…
Added 38 mins ago
CO
Bylaw Enforcement Coordinator
City of Winnipeg
Winnipeg, MB
- Full-time
…external compliance requirements. The Coordinator is expected to lead improvement and innovation in both business practices and customer service systems. The Coordinator provides strong…
Added 38 mins ago
TH
Registered Nurse | Part time | CVH | NICU
Trillium Health Partners
ON · ON, Canada
- Part-time
As a Registered Nurse working within Neonatal Intensive Care Unit, you will take the lead as you will:
Added 38 mins ago
TH
Registered Nurse | Temporary Part time | CVH | NICU
Trillium Health Partners
ON · ON, Canada
- Part-time
As a Registered Nurse working within Neonatal Intensive Care Unit, you will take the lead as you will:
Added 1 hour ago
A
Senior Full Stack .NET Developer – Angular, C#, APIs & Production Support-NEG00008SE
Amyantek
Regina, SK
- Temporary
The proposed Senior Resource candidate must have the following skills listed below to be considered: · 1.Must have a minimum of five (5) years experience in:
Added 1 hour ago
TS
Resident Support Team Lead
The Salvation Army in Canada
Calgary, AB
- Part-time
Demonstrated trauma informed care, non-violent crisis intervention and de
Added 1 hour ago
YD
Program Manager, Aboriginal Head Start. – Application deadline: November 13, 2026
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
…philosophy, procedures and policies to maintain a standard of care that are in accordance with the GNWT-ECE, Health and Fire Safety Rules and…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Scarborough
Gap
Toronto, ON · Scarborough, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 1 hour ago
ON
Assistant Manager - Bramalea City Centre
Old Navy
Brampton, ON
- Full-time
…profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution…
Added 2 hours ago
W
Operations Forester
Weyerhaeuser
ON · Kenora, ON
- Full-time
Lead monthly one-on-one reviews with suppliers regarding performance in the areas of safety, delivery, forest stewardship and product quality
Added 2 hours ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 2 hours ago
EM
Director of Sales
Enhanced Medical Nutrition
Toronto, ON
- Full-time
Must have: 5+ years of experience in sales leadership roles, including sales within healthcare, life sciences, nutrition, or related industries · Must have: Demonstrated success driving revenue growth and scaling sales operations
Added 2 hours ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sooke, BC
- Full-time
Communicate with other health care professionals within the circle of care to provide customer care
Added 2 hours ago
SE
Sr End User Key Accounts Manager, Power & Grid
Schneider Electric
Toronto, ON · Milton, ON
- Full-time
Lead complex opportunities from early customer engagement and solution positioning through negotiation and close.
Added 2 hours ago
ML
Manager, Human Resources
Maple Leaf Foods Inc
Mississauga, ON
- $96,000 to $141,000 CAD / year
- Part-time
HR Leadership & Strategy: Lead and oversee all human resources activities at the plant, ensuring effective HR service delivery, operational excellence, and continuous improvement of HR…

PetSmart

Retail Operations Lead

Red Deer, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Operations Lead

About Life At PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

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More about this job

Responsibilities

Lead and support associates through training, coaching, task delegation, and acting as the leader on duty when other leaders are absent. Oversee merchandising, inventory, point-of-sale transactions, store standards, opening and closing procedures, online order experiences, and the health and safety of pets in the store.

Requirements

Requires at least two years of retail supervisory experience in a customer-focused environment, full-time availability with flexibility for evenings, weekends, and holidays, and proficiency with computer applications. Candidates should have strong communication, organizational, and detail-oriented skills and be able to remain composed under pressure.

Skills

Retail Supervision
People Leadership
Associate Training And Coaching
Merchandising
Inventory Management
Sales Trend Analysis
Point-Of-Sale Operations
Cash Handling
Pet Care
Customer Service
Store Opening And Closing
Task Delegation
Conflict Resolution
Written And Verbal Communication
Organization And Attention To Detail
Computer Proficiency

Benefits

Paid Weekly
Health And Wellness Benefits
Group Registered Retirement Plan With Company Match
Paid Time Off
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Retail Supervision
Merchandising
Inventory Management
Inventory Audits
Sales Trends
Stock Replenishment
Markdowns
Point-Of-Sale Systems
Cash Transactions
Store Opening And Closing
Associate Training
Onboarding
Mentoring
Coaching
Performance Feedback
Task Delegation
Customer Experience
Online Orders
In-Store Pickup
Ship From Store
Pet Care
Animal Health And Safety
Quarantine
Policies And Procedures
Code Of Ethics
Promotional Displays
Seasonal Displays
Product Knowledge
Store Standards

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Work requirements

Jobs in Canada