Find work in Canada.

604,752 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
S
HR Advisor Specialized in Labor Relations - Temporary
Safran
Mirabel, QC
- Full-time
…lifecycle of our products, from design and manufacturing to…
Added 7 mins ago
PS
Housekeeper
Phoenix Senior Living
Priceville, ON
- Full-time
Notify supervisor, by documenting in the maintenance log and housekeeping checklist, concerning the need for major repairs or additions to the building operating systems
Added 7 mins ago
CO
Orthotics Clinic Administrative Assistant
Cardinal Orthotics
Vaughan, ON
- Contract
Clinic maintenance, cleaning, inventory, shipping and rece
Added 7 mins ago
BF
Technicien(enne) d’entretien d’aéronefs – Soutien technique/ Aircraft Maintenance Engineer – Product Support
Bell Flight
Mirabel, QC
- Full-time
Détenir ou être en voie d'obtention d'une licence de technicien de maintenance aéronautique mécanique (M), structure (S) ou avionique (E) ou une équivalence internationale reconnue.
Added 7 mins ago
SG
Service Associate - Server
Shangri-La Group
Toronto, ON
- Full-time
Added 7 mins ago
J
Carpenter Journeyperson - Sherwood Care
Jardeg
AB · Edmonton, AB
- Temporary
…commercial, infrastructure, and industrial construction - as well as maintenance and turnaround projects - means we offer more than just a job. We offer a lifetime of…
Added 7 mins ago
WC
Field Sales Support Specialist
White Cap Canada
AB · Edmonton, AB
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues.
Added 7 mins ago
WC
Field Sales Support Specialist
White Cap Canada
AB · Edmonton, AB
- Full-time
Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactive resolution of questions or issues.
Added 7 mins ago
AF
Senior Analyst, Balance Sheet Strategy (12 Month Term)
ATB Financial
AB · Edmonton, AB
- Full-time
Modelling Support: Support the team in the execution, review, and ongoing maintenance of behavioural models for loans and deposits using advanced SQL and Python scripts. Perform regular…
Added 7 mins ago
UO
Resource Sharing Assistant I
University of Victoria
Victoria, BC
- Full-time
…accomplish daily workflows including routine library collections maintenance; all processing of physical materials; assisting other library units with departmental and collections-based…
Added 8 mins ago
Animal Protection Officer 2
The British Columbia Society for the Prevention of Cruelty to Animals (BC SPCA)
Vancouver, BC
…ensure the highest possible reputation for the Society and the maintenance of the goodwill of it…
Added 8 mins ago
DC
Part-time RDH - St. Albert Dental Choice
Dental Choice
St. Albert, AB
- Part-time
…polishing technology as part of preventive and periodontal maintenance care.</p></div></div></li><li><div><div><p>Educating patients on oral hygiene techniques and personalized home-care…
Added 22 mins ago
LV
SALES ASSOCIATE-EN
La Vie En Rose
Saint John, NB
- Part-time
Added 22 mins ago
W
(CAN) Maintenance Team Associate
Walmart
Laval, QC
- Full-time
To participate in a structured maintenance cleaning program while controlling expenses to ensure a clean and safe shopping and working environment.
Added 22 mins ago
Customer Service Representative
U-Haul
Calgary, AB
Added 22 mins ago
TS
Donation Associate
The Salvation Army Canada and Bermuda Territory
Thunder Bay, ON · Red River Thrift Store
- Full-time
…displays; ensures attractiveness of the store through “Tidy…
Added 37 mins ago
A
Loader Operator- Night Shift
Argus
Nisku, AB
- Full-time
Added 37 mins ago
PE
Journeyman Electrician
PTW Energy Services
AB · Edmonton, AB
- Full-time
Perform routine inspections and preventive maintenance.
Added 37 mins ago
TS
Owner Operator - Chemical Atlantic - Sign on Bonus
The Seaboard Transport Group
Moncton, NB
- Full-time
Preferred model year 2021 or newer. Older units may be considered based on overall condition, specifications, and maintenance history.
Added 37 mins ago
BA
Clinician in Training (CiT)
Bierman Autism Centers
Ramsey, ON
- Full-time
Assist in the maintenance and organization of the therapy materials for learners on caseload
Added 37 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Victoria, BC
- Part-time
Added 37 mins ago
R
Project Engineering Manager
Refresco
Mississauga, ON
- Full-time
Improve maintenance effectiveness by influencing preventive and predictive maintenance strategies using asset performance data and failure patterns.
Added 37 mins ago
MT
Linehaul Dispatcher
Midland Transport
Dieppe, NB
- Full-time
Coordinate maintenance to city tractors and trailers
Added 37 mins ago
LV
SEASONAL ASSOCIATE-EN
La Vie En Rose
Orleans, ON
- Part-time
Added 37 mins ago
HE
Field Service Representative
Hitachi Energy
Kelowna, BC
- Full-time
In this role, you will work hands-on with industrial and electromechanical systems, supporting installation, maintenance, troubleshooting, and repair activities at customer sites. You will…

PetSmart

Retail Operations Lead

Red Deer, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 5, 2026
Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Nov 5, 2026

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Operations Lead

About Life At PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Apply About employer

More about this job

Responsibilities

Lead and support associates through training, coaching, task delegation, and acting as the leader on duty when other leaders are absent. Oversee merchandising, inventory, point-of-sale transactions, store standards, opening and closing procedures, online order experiences, and the health and safety of pets in the store.

Requirements

Requires at least two years of retail supervisory experience in a customer-focused environment, full-time availability with flexibility for evenings, weekends, and holidays, and proficiency with computer applications. Candidates should have strong communication, organizational, and detail-oriented skills and be able to remain composed under pressure.

Skills

Retail Supervision
People Leadership
Associate Training And Coaching
Merchandising
Inventory Management
Sales Trend Analysis
Point-Of-Sale Operations
Cash Handling
Pet Care
Customer Service
Store Opening And Closing
Task Delegation
Conflict Resolution
Written And Verbal Communication
Organization And Attention To Detail
Computer Proficiency

Benefits

Paid Weekly
Health And Wellness Benefits
Group Registered Retirement Plan With Company Match
Paid Time Off
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Retail Supervision
Merchandising
Inventory Management
Inventory Audits
Sales Trends
Stock Replenishment
Markdowns
Point-Of-Sale Systems
Cash Transactions
Store Opening And Closing
Associate Training
Onboarding
Mentoring
Coaching
Performance Feedback
Task Delegation
Customer Experience
Online Orders
In-Store Pickup
Ship From Store
Pet Care
Animal Health And Safety
Quarantine
Policies And Procedures
Code Of Ethics
Promotional Displays
Seasonal Displays
Product Knowledge
Store Standards

Report this job