Retail jobs in Canada

Explore retail jobs in Canada. Choose a role or place to find work that fits.

Counted Sep 19, 2026

Hiring at a glance

View jobs

Open jobs: 16,407
Employers: 1,017

Advertised starting pay

Average starting payCAD / hour: $19.04Across 659 listings
Average starting payUSD / hour: $18.66Across 218 listings
Average starting payCAD / year: $58,107Across 207 listings

Employer-advertised starting pay, not employee salaries. Currencies and pay periods stay separate.

Where work happens

Remote: <1%73 listings
Hybrid: <1%72 listings
On-site: 99%16,256 listings

Not specified: <1% (6 listings)

Employers hiring include Loblaw Companies Limited (2,030), Walmart (801), Walmart Canada (675).

Sources & calculation notes

These figures describe the listings on this role page at the date shown, not the whole job market. Listings can change.

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Hybrid and on-site classifications may be inferred from descriptions. Check the original ad. How we count

Retail jobs in Canada

Save this search

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Cashier & Customer Service - Saanich
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Cashier
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Retail Store Associate Part Time Winners - Skeena Mall
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OMNI Customer Fulfillment Associate
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(CAN) OMNI Customer Fulfillment Associate
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Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Langley (District), BC · Langley, BC
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and…
Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Surrey, BC
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and…
Added 2 hours ago
(CAN) Cashier
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Hamilton, ON
Full-time
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Added 1 hour ago
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Woodbridge, ON
Full-time
…great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you pick, pack, and dispense online orders with a strong focus on accuracy, quality, and…
Added 2 hours ago
Sales Associate - Temporary
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Added 2 hours ago
Temporary Sales Associate
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Calgary, AB
Part-time

PetSmart

Retail Operations Lead

Vancouver, BC, Canada

Job type: Full-time
Apply by: Oct 19, 2026
Experience: 2+ years of retail supervisory experience in a customer-focused environment.
Posting language: English
Posted: Sep 19, 2026

Apply About employer

Applications open in a new tab.

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Operations Lead

About Life At PetSmart

Our associates are the heart of Team PetSmart. Together, we're building the best team in retail through our values-based culture, connection, and teamwork. Our goal is to create a culture where associates learn and grow together, thrive as effective teams, and challenge each other to be the best they can be.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is responsible for merchandising and inventory management, pet care operations, opening and/or closing the store, overseeing associates, and maintaining a safe and organized environment.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Support and guide sales associates in merchandise handling, providing training on product knowledge and presentation standards.
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing feedback into associate performance reviews, disciplinary action and promotions.
Delegate and validate completion of daily tasks.
Leads and directs associates when acting as the leader on duty.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.

Store Operations and Overall Store Experience:

Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups.
Manages inventory levels, conducts regular audits, and analyzes sales trends to make informed recommendations for stock replenishment and markdowns.
Assists in maintaining accurate inventory records, conducting regular audits, and addressing discrepancies.
Operate point-of-sale (POS) systems and handle cash transactions, ensuring accuracy and compliance with company policies.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our Policies and Procedures (P&Ps) and Code of Ethics.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.
Completes monthly live cycle counts, addresses discrepancies.
Responsible for pet care maintenance, commitment standards (cleaning, feeding, providing water, etc.) and caring for new arrival and sick pets.
Ensures pet parents have a positive experience with online orders including pick-up in store or ship from store.
Supports the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Follows company Policies and Procedures to prepare for and receive new store owned pet arrivals. Ensures pets are healthy to move to sales floor after quarantine period.

Qualifications

2+ years of retail supervisory experience in a customer-focused environment.
Full-time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail, particularly in maintaining a visually appealing store layout.

Supervisory responsibility

No direct reports, however, are expected to guide and support the development of other associates.
Provides feedback on associate performance to direct supervisor.
Acts as the Leader when other Leaders are not in the store. This includes supervising associates, assigning tasks and addressing any concerns.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Apply About employer

More about this job

Responsibilities

The Retail Operations Lead is responsible for driving operational excellence through effective merchandising, inventory management, and pet care operations. They also provide leadership to associates by facilitating training, coaching, and ensuring a safe, organized store environment.

Requirements

Candidates must have at least 2 years of retail supervisory experience in a customer-focused environment. The role requires full-time availability, including evenings, weekends, and holidays, along with proficiency in computer applications.

Skills

Retail operations
Merchandising
Inventory management
Pet care
People leadership
Training
Coaching
Point-of-sale (POS) systems
Cash handling
Communication skills
Organizational skills
Attention to detail
Conflict resolution
Teamwork
Customer service

Benefits

Paid weekly
Health & wellness benefits
Group registered retirement plan (RRSP) with company match
Paid time off
Associate discounts
Tuition assistance
Career pathing
Development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Operations
Merchandising
Inventory Management
Pet Care
Leadership
Supervisory
POS
Cash Handling
Customer Experience
Training
Onboarding
Mentoring
Performance Management
Safety
Compliance
Policies and Procedures
Code of Ethics
Sales Trends
Audits

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