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Added 3 days ago
Customer Service Representative / Customer Care Associate
Linde
Regina, SK
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 11 days ago
Customer Service Representative / Customer Care Associate
Linde
Orleans, ON
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 22 days ago
Full Time (CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Charlottetown, PE
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 23 days ago
Full Time (CAN) OMNI Customer Fulfillment Associate
Walmart
Charlottetown, PE
Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 29 days ago
Customer Service Representative / Customer Care Associate
Linde
Barrie, ON
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 1 month ago
Retail Sales Associate, Full Time (Customer Operations) - Conestoga Mall
Old Navy
Waterloo, ON
Full-time
As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 month ago
Retail Sales Associate, Full Time (Customer Operations) - Riocan Durham Centre
Old Navy
Ajax, ON
Full-time
As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 1 month ago
Customer Service Representative / Customer Care Associate
Linde
Sault Ste. Marie, ON
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 2 months ago
Customer Service Representative / Customer Care Associate
Linde
Quebec, Quebec
Full-time
Customer Service Representative / Customer Care Associate (full time)
Added 3 months ago
Member Engagement Associate - Full Time and Part Time
Altea
Alberta
Full-time · Part-time
…the quality of a standalone boutique with the breadth of a full service club, and we deliver an experience that members build their week around. We are the membership members actually use.…
Added 3 months ago
(CAN) OMNI Customer Fulfillment Associate - Full Time
Walmart
Sarnia, Ontario
Full-time
1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
Added 3 months ago
Retail Operations Associate (Full Time & Part Time)
Canada Goose
Vancouver, British Columbia · Oakridge Park
Full-time · Part-time
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Added 1 month ago
Retail Sales Associate (Full Time & Part Time)
Canada Goose
Vancouver, British Columbia · Oakridge Park
Full-time · Part-time
Be a part of CG Gives. Donation matching and paid volunteer time to help the organizations you care about
Added 1 month ago
Full-Time & Part-Time Sales Associate - Fran 2025
Pet Valu
Toronto, ON · Etobicoke, ON
Full-time · Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 10 days ago
E-Commerce Associate (Part-time or Full-time)
Mine & Yours
Vancouver, BC
Full-time · Part-time
The E-Commerce Associate supports the day-to-day operations of Mine & Yours’ online business across product publishing, order fulfillment, digital merchandising, and customer experience.…
Added 1 day ago
Customer Care Associate FT Hourly
Leons Furniture Limited
Sault Ste. Marie, ON
Full-time
Leon’s is currently looking for a Full Time Customer Care Associate who is focused on delivering a world class customer service experience to our valued customers. Great customer support is…
Added 3 days ago
Retail Sales Associate Full Time
PetSmart
New Glasgow, NS
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
East York, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
Dartmouth, Nova Scotia
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
Spruce Grove, Alberta
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
Cornwall, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
London, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
London, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
Brampton, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…
Added 2 months ago
Retail Sales Associate Full Time
PetSmart
Burlington, Ontario
Full-time
PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision,…

PetSmart

Retail Sales Associate Full Time

East York, ON, Canada

Job type: Full-time
Posting language: English
Posted: Jul 16, 2026

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Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Sales Associate Full Time

About Life At PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
Greets pet parents and answers their questions throughout the store.
Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
Maintains total store cleanliness standards.
Supports the store with weekly price changes and monthly promotional pricing.
Stages and sorts new product to match sales floor planners.
Faces, fills, and recovers products to meet sales floor standards.
Recommends, informs, and sells merchandise, services and live pets.
Administers store owned pet medications as directed by veterinarian
Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
Ensures a safe environment for our associates, pets, and pet parents.
Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
Participates in our culture of Belonging and Recognition.
Follows all Company Policies and Procedures.

Qualifications

Strong written and verbal communication skills.
Flexibility in schedule, able to work evenings, weekends, and holidays as needed
Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

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More about this job

Responsibilities

The Retail Sales Associate is responsible for engaging with pet parents and their pets, providing positive experiences, and maintaining store cleanliness and pet safety standards. This role includes direct care of pets and assisting with various store operations.

Requirements

Candidates should possess strong written and verbal communication skills and be flexible with their schedule, including evenings, weekends, and holidays. The ability to react under pressure and maintain composure is also essential.

Skills

Communication Skills
Customer Service
Sales
Pet Care
Teamwork
Problem Solving
Flexibility
Attention to Detail

Benefits

Paid Weekly
Health & Wellness Benefits
Group Registered Retirement Plan (RRSP) with Company Match
Paid Time Off for Full-Time Associates
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Pet Care
Store Maintenance
Health Benefits
Tuition Assistance
Teamwork
Communication
Problem Solving
Flexibility
Pet Safety
Product Knowledge
Promotional Pricing
Live Animals
Store Cleanliness

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