Store manager jobs in Canada

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Added 21 days ago
MC
Store Manager (CAC2 Burlington Centre）
Miniso Canada
Burlington, ON
- Full-time
We are currently hiring for an Store Manager position at Burlington Centre.
Added 21 days ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Richmond Hill, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 21 days ago
SD
Front Store Manager, Salaried Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 21 days ago
SD
Front Store Manager, Salaried Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 21 days ago
TH
Assistant Store Manager - Bracebridge
The Home Depot
Bracebridge, ON
- Full-time
Assistant Store Managers (ASMs) are responsible for providing Customers with a convenient and enjoyable shopping experience. They work to create an inviting shopping environment for…
Added 21 days ago
MK
ASSISTANT STORE MANAGER - TORONTO PREMIUM OUTLET
Michael Kors
Halton Hills, ON
- Full-time
Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management
Added 21 days ago
Store Manager
TELUS
Lethbridge, AB
As a Store Manager with our TELUS family, you are first and foremost a leader.
Added 21 days ago
R(
Assistant Store Manager - Fairview Mall
Reitmans (Canada) Ltée/Ltd
Toronto, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 21 days ago
SD
Assistant Front Store Manager, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Part-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 21 days ago
R-
Assistant Store Manager - Fairview Mall
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 21 days ago
S&
Retail Store Manager
SPIER & MACKAY
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Spier & Mackay is looking for a Retail Store Manager to lead our new downtown Toronto location. This role is responsible for overseeing daily store operations, driving sales performance,…
Added 21 days ago
R-
Assistant Store Manager - Yonge Eglinton Centre
RCL - Reitmans Canada Ltd/Ltée
Toronto, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 21 days ago
TS
Store Manager
The Salvation Army Canada and Bermuda Territory
Kitchener, ON
- Full-time
The role ensures consistent profitability of the store by implementing national and regional standards in sales, customer service, merchandising, marketing, public relations, staff…
Added 21 days ago
store manager, Lanaudière, QC
Starbucks
Saint-Charles-Borromée, QC
Our store managers bring the Starbucks experience to life by managing in-store activities, contributing to financial success, building great teams and creating a great place to meet in…
Added 21 days ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 21 days ago
R(
Assistant Store Manager - Yonge Eglinton Centre
Reitmans (Canada) Ltée/Ltd
Toronto, ON
- Full-time
Reporting to the Store Manager, join a team where your leadership will truly make an impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team,…
Added 21 days ago
L&
Retail Store Manager - Dartmouth
Lindt & Sprüngli USA
Dartmouth, NS · LCA - CAN - Retail - Dartmouth - NS
- Full-time
The ideal candidate must possess strong communication skills and a passion for sales and merchandising
Added 21 days ago
L&
Retail Store Manager - Dartmouth
Lindt & Sprüngli (Canada), Inc
Dartmouth, NS · LCA - CAN - Retail - Dartmouth - NS
- Full-time
The ideal candidate must possess strong communication skills and a passion for sales and merchandising
Added 21 days ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 21 days ago
L&
Retail Store Manager - Dartmouth
Lindt & Sprüngli (Canada), Inc
Dartmouth, NS
- Full-time
The ideal candidate must possess strong communication skills and a passion for sales and merchandising
Added 21 days ago
LD
Assistant Store Manager
Lee's Donuts
Vancouver, BC
- $26 CAD / hour
- Full-time
Come run the night shift with us
Added 21 days ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 21 days ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 21 days ago
FB
Assistant Store Manager
Farm Boy Inc.
Toronto, ON
- $66,000 to $76,000 CAD / year
- Full-time
As a senior member of the store leadership team, you’ll play a key role in shaping the customer experience and supporting Farm Boy’s vision of the best fresh shopping destination in the…
Added 21 days ago
BB
Category Manager, Merchandising
Bed Bath & Beyond
Toronto, ON
- Full-time
We are seeking a results-driven and strategic Category Manager, Merchandising to develop, manage and optimize specific product categories within our retail operations. The ideal candidate…

PetSmart

Retail Store Manager

Cambridge, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 4-6 years of retail leadership or experience in a customer-focused environment.
Posting language: English
Posted: Jul 1, 2026

Original job description

PetSmart does Anything for Pets – JOIN OUR TEAM!

Retail Store Manager

About Life At PetSmart

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.

Benefits That Benefit You

Take care of yourself and your family members - whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings:

Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts
Tuition Assistance
Career pathing
Development opportunities

Job Summary

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs:

People Leadership:

Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.
Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.
Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.
Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.
Cascades information to associates and adjusts team priorities to meet goals and commitments.
Ensures continued alignment and responds effectively to a changing environment.
Address and administer associate complaints and grievances.
Recognizes and celebrates associates driving overall associate engagement.
Accountable to ensuring all associate reviews are delivered on time.

Overall Store Experience:

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.
Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.
Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.
Evaluates operations and seeks opportunities to continuously improve processes and services.
Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.
Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.
Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.
Prioritizes and ensures a safe environment for our associates, pets, and pet parents.
Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.
Communicates business and financial objectives to other leaders within the store.
Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.
Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed.
Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management:

Deliver corporate strategy and profitability goals by executing the direction set leadership.
Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed
Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.
Manages expenses such as labor and supplies and any other relevant store metrics.
Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.
Creates and posts schedules for the entire store.
Accountable for processing payroll weekly and managing labor within a budget.
Executes daily, weekly, and monthly reporting and paperwork as required by the Company.
Accountable to run store related errands to support store needs.

Qualifications

4-6 years of retail leadership or experience in a customer-focused environment.
Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed
Proficiency in computer applications.
Strong written and verbal communication skills.
Ability to react under pressure and maintain composure.
Strong organizational skills and attention to detail.

Supervisory responsibility

Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

Essential Physical Demands And Work Environment

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom - you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

PetSmart is an Equal Opportunity Employer

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. This position is paid on a per hour basis. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for benefits as described at https://benefits.petsmart.com/ca/

Apply on LinkedIn About employer

More about this job

Responsibilities

The Retail Store Manager is responsible for overseeing the safety of people and pets, ensuring a positive pet parent experience, and managing operational execution and financial outcomes. This role includes leading the store team, driving company culture, and ensuring compliance with policies and procedures.

Requirements

Candidates should have 4-6 years of retail leadership experience and full-time availability with flexibility for evenings, weekends, and holidays. Strong communication skills and proficiency in computer applications are also required.

Skills

Retail Leadership
Customer Service
Communication Skills
Organizational Skills
Problem Solving
Team Management
Coaching
Scheduling
Inventory Management
Financial Analysis
Training
Mentoring
Labor Management
Compliance
Safety Practices
Pet Care

Benefits

Paid Weekly
Health & Wellness Benefits
Group Registered Retirement Plan (RRSP) with Company Match
Paid Time Off for Full-Time Associates
Associate Discounts
Tuition Assistance
Career Pathing
Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Leadership
Customer Service
Operational Execution
Financial Outcomes
Human Resources
Coaching
Training
Scheduling
Inventory Management
Safety
Compliance
Pet Care
Team Management
Communication
Problem Solving

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Store manager jobs in Canada

Store Manager (CAC2 Burlington Centre）

Assistant Front Store Manager, Hourly Part Time Flexible Shifts

Front Store Manager, Salaried Part Time Day

Front Store Manager, Salaried Full Time Day Greenlight Requisition

Assistant Store Manager - Bracebridge

ASSISTANT STORE MANAGER - TORONTO PREMIUM OUTLET

Store Manager

Assistant Store Manager - Fairview Mall

Assistant Front Store Manager, Hourly Part Time Flexible Shifts

Assistant Store Manager - Fairview Mall