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Petstock Group

Administration Assistant | Pakenham

Pakenham, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Looking for a role where no two days are the same? Join a supportive team where you will play a key role in keeping our operations running smoothly while delivering outstanding service to our customers.

We are looking for a highly organised and customer-focused Administration Officer to support the day-to-day operations of our busy site. This varied role combines administration, accounts support, customer service, and sales coordination, making it ideal for someone who enjoys working across multiple areas of the business.

How You Will Make An Impact

Manage accounts receivable, invoicing, statement distribution, and debtor follow-up
Process supplier invoices and support accounts payable administration
Provide exceptional customer service via phone, email, and face-to-face interactions
Support the sales team with reporting, CRM updates, and customer communications
Assist with general office administration, filing, reporting, and banking processes
Contribute to a safe, organised, and professional workplace

What You Will Bring To The Team

Previous experience in administration, accounts, customer service, or a similar role
Strong attention to detail and excellent organisational skills
Outstanding written and verbal communication abilities
Confidence managing multiple priorities in a fast-paced environment
Intermediate computer skills and experience using business systems
A proactive, positive, and team-focused approach

Why join us?

Diverse, hands-on role with plenty of variety
Supportive team environment
Ongoing training and development opportunities
Be part of a business passionate about supporting animals, their owners, and the agricultural community

If you are an organised administrator who enjoys delivering great service and making a difference behind the scenes, we would love to hear from you. Apply today!

Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.   

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies.  Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.

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More about this job

Responsibilities

Manage accounts receivable and payable tasks, including invoicing, supplier invoices, statements, and debtor follow-up. Provide customer service and administrative support while assisting the sales team with reporting, CRM updates, communications, and banking processes.

Requirements

Applicants should have previous experience in administration, accounts, customer service, or a similar role, along with strong organisational skills and attention to detail. They should communicate effectively, manage competing priorities, have intermediate computer skills and business systems experience, and bring a proactive, team-focused approach.

Skills

Administration
Accounts Receivable
Invoicing
Debtor Follow-Up
Accounts Payable
Customer Service
Sales Coordination
Reporting
CRM Updates
Office Administration
Filing
Banking Processes
Organisation
Written Communication
Verbal Communication
Time Management

Benefits

Ongoing Training And Development

Visa sponsorship

Not detected in the job text

Keywords

Administration
Accounts Receivable
Invoicing
Statement Distribution
Debtor Follow-Up
Supplier Invoices
Accounts Payable
Customer Service
Sales Coordination
Reporting
CRM
Customer Communications
Office Administration
Filing
Banking
Business Systems
Attention To Detail
Organisation
Prioritisation
Teamwork
Retail
Agriculture
Animal Care

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