Retail Store Manager | Pakenham
- Pakenham, ON, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet!
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
- Award-winning programs that support career growth, with a new leadership development program underway
- Team member, family & pet benefits across Petstock Group & Woolworths Group
- Free access to mental health, financial & wellbeing support services
Take on the role of Store Manager at Petstock and lead a passionate team in delivering the world-class customer service we're known for, playing a key role in the success of the Petstock Group.
With a fun, friendly, and inclusive culture, you’ll have every opportunity to grow your career within our retail operations team.
Why Petstock is the Place for You
- Free access to mental health, financial & wellbeing support services through our Sonder service
- From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
- Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
- Health and wellness services at a great corporate discount
- Exclusive access to Workplace Banking
- We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet.
- Lead by example, mentoring and inspiring your team daily
- Coach your team to achieve and develop their knowledge and skills
- Lead from the front by consistently providing an exceptional customer experience
- Create strong safety mindset, committed to fostering a culture of safety within your team
- Recruit, onboard, and induct high-calibre new team members
- Manage stock effectively, ensuring accuracy and that the team follows stock integrity processes
- Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
- Create a fun, supportive in-store culture where your team loves coming to work every day
- Proactively support local marketing opportunities and sponsorships
- Experience in a similar store leadership role or ready to take that next step up in your retail management career
- Demonstrated drive to achieve and exceed sales target
- Strong leadership with the ability to motivate and build a high-performing team, while fostering a positive culture
- Ability to prioritise and manage conflicting priorities, ensuring timely completion of tasks
- Ability to drive safe Work, Health & Safety practices
- Established business acumen
- Ability to be flexible and adapt to changing work conditions
- Strong interpersonal skills with ability to build relationships and rapport with customers and the team
Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock
In our effort to support People, Pets & Planet, we’re proud of the work our Foundation undertakes - https://www.petstock.com.au/pages/foundation
Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.
We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.
At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. Whilst we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.
More about this job
Responsibilities
Lead and develop the store team, deliver exceptional customer service, and drive sales performance while maintaining a safe and supportive workplace. Oversee recruitment, onboarding, stock integrity, current pet-care and product knowledge, and local marketing and community opportunities.
Requirements
Candidates should have experience in store leadership or be ready to step into a retail management role, with a record of achieving sales targets and building high-performing teams. They should also demonstrate sound business judgment, strong communication and relationship-building skills, adaptability, effective prioritization, and commitment to safe work practices.
Skills
- Retail Store Leadership
- Team Leadership
- Coaching And Mentoring
- Customer Service
- Sales Target Achievement
- Recruitment And Onboarding
- Stock Management
- Work Health And Safety
- Business Acumen
- Prioritization
- Adaptability
- Interpersonal Communication
- Relationship Building
- Pet Care Knowledge
- Local Marketing
- Team Development
Benefits
- Mental Health Support
- Financial Wellbeing Support
- Wellbeing Support Services
- Additional Paid Leave
- Paid Parental Leave
- Health And Wellness Services Discount
- Workplace Banking Access
- Team Member, Family, And Pet Benefits
- Career Growth Programs
Visa sponsorship
Not detected in the job text
Categories
- Retail
- Management & Leadership
- Customer Service & Support
- Sales
- Environmental & Sustainability
Keywords
- Retail Management
- Store Operations
- Team Leadership
- Customer Service
- Sales Targets
- Coaching
- Mentoring
- Recruitment
- Onboarding
- Stock Management
- Stock Integrity
- Work Health And Safety
- Business Acumen
- Pet Care
- Products And Services
- Local Marketing
- Community Partnerships
- Sustainability
- Team Development
- Workplace Culture