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Added 4 mins ago
TH
Clinical Research Project Assistant - Research Institute
The Hospital for Sick Children
Toronto, ON
- Full-time
The Clinical Research Project Assistant works closely with the Clinical Research Coordinator, Manager and/or Principal Investigator to assist in study operations. This position includes…
Added 4 mins ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 6 mins ago
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SUPERVISEUR 26/27
The Home Depot Canada
Red Deer, AB
- Full-time
Reviewing sales & other reports while working with assistant manager to make recommendations for improvement on; inventory, overhead organization and cross merchandising in order to drive…
Added 6 mins ago
AH
Administrative Support III
Alberta Health Services
AB · Edmonton, AB
- Temporary
Reporting to the Manager, the Administrative Support III is responsible for performing a range of clerical duties to support the operations of the various diagnostic imaging areas at the…
Added 6 mins ago
AH
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…the Kaye Edmonton Clinic. Reporting directly to the Clinic Manager, this position is responsible for ensuring the efficient flow of information and delivering high-quality clerical support…
Added 9 mins ago
M
Représentant du centre d'assistance RH - HR Support Center Representative
McKesson
Montreal, QC
- Full-time
…solutions aux demandes ou à les acheminer vers les équipes des Opérations ou des Services partagés…
Added 9 mins ago
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Assistant Manager, Snow School - Winter - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
The Assistant Manager is responsible for cultivating the Snow School vision 'to be the most welcoming, friendly, and fun mountain community, inspiring a lifelong love of winter adventure'.…
Added 9 mins ago
Shift Operator 3rd Class - Maintenance and Operations
Nova Scotia Health and IWK Health
Kentville, NS
Reporting to the assistant manager or designate of facility services the shift operator 3rd class contributes to the safe and effective operation of a second-class power plant at Valley…
Added 11 mins ago
AH
Assistant Head Nurse - Patient Flow Coordinator
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
The Assistant Head Nurse - Patient Flow coordinator (PFC) is a centralized zone role in direct collaboration with the demand capacity services in all aspects of our health system 24/7. As…
Added 11 mins ago
AH
Administrative Support IV
Alberta Health Services
AB · Edmonton, AB
- Part-time
Reporting to the Manager, the Administrative Support IV is responsible for performing a range of clerical duties to support the operations of the various diagnostic areas. This position…
Added 11 mins ago
RD
Branch Operations Assistant
RBC Dominion Securities
Toronto, ON
- Full-time
The RBC Dominion Securities Management team located in Etobicoke is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative…
Added 11 mins ago
ON
Assistant Manager - Limeridge Mall
Old Navy
Hamilton, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 11 mins ago
AC
Gérant 1090
Alimentation Couche-Tard
Levis, QC
- Full-time
Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service…
Added 13 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Boucherville, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Mont-Royal, QC · VILLE MONT-ROYAL, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 13 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Bromont, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 13 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 13 mins ago
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(CAN) OMNI Assistant Manager
Walmart
Granby, QC
- Full-time
…specifically related to the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all…
Added 13 mins ago
LC
Directeur adjoint de magasin
Loblaw Companies Limited
Baie-Comeau, QC
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
Added 15 mins ago
WC
(CAN) Food Lead Department Manager
Walmart Canada
Fort St. John, BC
- Full-time
Position Summary...The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient…
Added 15 mins ago
WC
(CAN) Pharmacy Assistant
Walmart Canada
Leduc, AB
- Full-time
Position Summary...The Pharmacy Assistant assists the Pharmacist in the technical aspects of prescription filling and administrative duties in order to increase the Pharmacist's opportunity…
Added 15 mins ago
NN
Boutique Assistant Manager - Park Royal
Nestlé Nespresso SA
BC · West Vancouver, BC
- Full-time
We are looking for a Boutique Assistant Manager at our Park Royal Boutique. This position is an existing vacancy. As a Boutique Assistant Manager, you will drive excellent results in all…
Added 18 mins ago
GF
Assistant General Manager - Calgary Stephen Avenue
GoodLife Fitness
Calgary, AB
- Full-time
The Assistant General Manager plays a key role in providing an exceptional employee and member experience. You are responsible for training, coaching and ongoing development of a team of…
Added 18 mins ago
EB
Key Holder - The Cosmetics Company Store - Part Time - Company Store - Winnipeg, MB
ELC Beauty LLC
Winnipeg, MB
- Part-time
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 18 mins ago
Assistant Brand Manager
Reckitt
Toronto, ON
…US Marketing function and will assume support for the Brand Manager for assigned brands within the category in Equity, Activation or Innovation capacities. The Assistant Brand Manager will…

Closed listing

Pfaff Automotive Partners

Assistant Service Manager

Markham, ON, Canada

$110,000 to $130,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $110,000 to $130,000 CAD / year
Job type: Full-time
Closing date: Nov 1, 2026
Experience: Minimum of 2 years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role.
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

BMW Markham is seeking a motivated and customer-focused Assistant Service Manager to join our growing team. If you have a passion for delivering an exceptional client experience, a strong understanding of automotive service operations, and a desire to lead and develop others, this opportunity could be the perfect fit.

As part of one of Canada's premier luxury automotive dealerships, you'll play a key role in supporting service operations, fostering customer loyalty, and helping to drive department success.

The Assistant Service Manager supports the Service Manager in overseeing daily department operations, developing team performance, enhancing customer satisfaction, and achieving service department objectives. This role serves as a leader within the service team, helping ensure operational excellence and an outstanding ownership experience for every customer.

Here’s What You’ll be Doing:

Assist with recruiting, onboarding, training, coaching, and mentoring service department staff.
Support the monitoring and evaluation of employee performance and development.
Promote a culture focused on teamwork, professionalism, and exceptional customer service.
Ensure effective communication between the service department and other dealership departments.
Address customer concerns and complaints promptly and professionally.
Assist in implementing and maintaining service processes, policies, and manufacturer standards.
Help drive customer retention initiatives and customer satisfaction performance.
Monitor workflow efficiency and assist in achieving departmental profitability goals.
Support warranty compliance, repair order accuracy, and operational best practices.
Perform additional duties as assigned to support the success of the dealership.

Skills and Qualifications

Minimum of 2 years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role.
Strong knowledge of automotive repair processes, maintenance procedures, and warranty administration.
Previous leadership or team coaching experience is considered an asset.
Excellent customer service, communication, and relationship-building skills.
Strong problem-solving and conflict resolution abilities.
Exceptional organizational and time-management skills.
Ability to thrive in a fast-paced, customer-focused environment.
Valid Ontario driver's license with a clean driving record.

Why Work For Pfaff?

Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package.
Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance.
Vacation and Paid Time Off - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity!
Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S.

Pay: $110,000.00 to $130,000.00 annually

Vacancy: This is an existing vacancy.

We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted.

Please note: We do not use artificial intelligence (AI) to screen, assess, or select applicants at any stage of our recruitment process

Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application.

About employer

More about this job

Responsibilities

Support the Service Manager with daily service department operations, including staff recruitment, training, coaching, performance development, and communication across dealership departments. Address customer concerns, maintain service and warranty standards, improve workflow and customer retention, and help achieve customer satisfaction and profitability objectives.

Requirements

Requires at least two years of experience in an automotive Service Advisor, Assistant Service Manager, or similar role, along with knowledge of automotive repairs, maintenance, and warranty administration. Strong customer service, communication, leadership or coaching, problem-solving, organizational, and time-management abilities are sought, as well as a valid Ontario driver's license and clean driving record.

Skills

Automotive Service Operations
Automotive Repair Processes
Maintenance Procedures
Warranty Administration
Leadership
Team Coaching
Staff Training And Development
Customer Service
Communication
Relationship Building
Problem Solving
Conflict Resolution
Organization
Time Management
Workflow Efficiency
Customer Retention

Benefits

Competitive Compensation
Health Insurance
Dental Insurance
Long-Term Disability Insurance
Life Insurance
Vacation
Personal Days
Opportunity To Purchase Paid Time Off
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Automotive Service
Service Department Operations
Automotive Repair
Maintenance Procedures
Warranty Administration
Warranty Compliance
Repair Order Accuracy
Staff Recruitment
Onboarding
Training
Coaching
Mentoring
Employee Performance
Customer Satisfaction
Customer Retention
Customer Complaints
Service Processes
Manufacturer Standards
Workflow Efficiency
Departmental Profitability
Dealership Operations
Teamwork
Professionalism
Ontario Driver's License

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