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Added 7 mins ago
Sales Colleague
JYSK Canada
London, ON
Part-time
High level of energy with strong customer service skills
Added 7 mins ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
From $17.95 CAD / hour
Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 7 mins ago
Customer Service Representative
Farm Boy Inc.
Ottawa, ON
From $17.95 CAD / hour
Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 7 mins ago
Cashier
Farm Boy Inc.
Ottawa, ON
From $17.95 CAD / hour
Part-time
…welcoming shopping experience Farm Boy is known for. With a customer-first mindset and attention to detail, you’ll connect with shoppers, support daily store operations, and ensure every…
Added 7 mins ago
Retail Shift Leader
Canna Cabana
Cold Lake, AB
Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 7 mins ago
Barista, Part Time & Full Time
Havergal
Lethbridge, AB
Full-time · Part-time
Added 7 mins ago
General Help, Full Time Temp
Havergal
Whitby, ON
Full-time
Added 7 mins ago
Cashier, Part Time
Havergal
Edmonton, AB
Part-time
Interact with customers and resolve customer complaints in a friendly, service-oriented manner
Added 7 mins ago
Cashier, Part Time
Havergal
Port Coquitlam, BC · COQUITLAM, BC
Part-time
Tim Hortons Restaurant Front Team Member: is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.
Added 7 mins ago
Seasonal Customer Experience Representative
Indigo Books & Music
Brandon, MB
$16.4 to $17.4 CAD / hour
Contract
…and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their…
Added 7 mins ago
Technicien(ne) de l'entrepot magasin / Store Warehouse Associate
Mobilia
Quebec, QC · St-Hubert, Quebec
Full-time
…marchandise en magasin. Il/elle se doit également d'offrir un service courtois aux clients…
Added 21 mins ago
hairdressing salon manager
Salon Darbourg (Les Saules)
Quebec, QC
Full-time
Added 21 mins ago
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
$21 CAD / hour
Full-time
Support daily department operations to ensure excellent customer service, effective merchandising and rotation, adequate staffing coverage, and consistently high cleanliness standards.
Added 21 mins ago
Meat Clerk Part Time Day
No Frills
The Pas, MB
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 21 mins ago
Apparel Clerk Part Time Day
No Frills
The Pas, MB
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 21 mins ago
Caissier/caissière temps partiel jour
Provigo
Montreal, QC
Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 21 mins ago
Grocery Clerk Part Time Day
No Frills
Bridgewater, NS
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 21 mins ago
Dairy Clerk Part Time Day
No Frills
Bridgewater, NS
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 21 mins ago
Receiver Part Time Day
No Frills
The Pas, MB
Part-time
…unloading new products in the store's warehouse and stocking the retail floor. We appreciate our Receiver team members for all they do and their support in initiatives that help provides…
Added 21 mins ago
Sales Associate
Sunglass Hut
Toronto, ON
Part-time
Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
Added 21 mins ago
Aliments naturels Commis temps partiel jour
Provigo
Longueuil, QC
Part-time
…connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and…
Added 21 mins ago
Pharmacy Intern, Hourly Part Time Day
Loblaw Companies Limited
Vaughan, ON
Part-time
…Come share our vision and passion in delivering a superior customer experience. Be a part of our growing Health & Wellness philosophy! We’re looking to provide practical experience for…
Added 21 mins ago
Field Sales Representative
Techtronic Industries Canada Inc.
ON · Ontario, Canada
Full-time
Experience in retail sales, field sales and/or customer service
Added 21 mins ago
Commis Service temps partiel jour
Provigo
Longueuil, QC
Part-time
Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
Added 21 mins ago
Part-Time Sales Associate
Carhartt WIP (Work In Progress)
Toronto, ON
₡20 CRC / hour
Part-time
Carhartt WIP is seeking a Part-Time Sales Associate to work at our Toronto retail store. The ideal candidate will provide a positive store experience for our customers and possess strong…

PFG | Performance Good Group

Bilingual Customer Care Representative

Richmond, BC, Canada

Pay: Pay: $20-22 per hour
Posting language: English
Posted: Sep 21, 2026

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Applications open in a new tab.

Original job description

Company Description

Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.

Job Description

We Deliver the Goods:

Growth opportunities performing essential work to support North America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Summary:

As a Customer Care Representative, you will ensure that proper care is taken at every touch point of the customer experience. You will resolve routine customer inquiries while providing efficient service through timely responses to in-person, telephone, and mail requests. A successful candidate will be able to address the needs of customers and properly channel inquiries; guaranteeing we put our customers first and that every account matters.

This role requires fluency in French and English.

Address: 8030 Esquesing Line, Milton, ON L9T 6W3Work Schedule:

Training Hours: Monday through Friday 8:00AM - 4:30PM
Regular Hours: Monday through Friday, 9:30AM - 6:00PM

Pay: $20-22 per hour

Position Responsibilities:

Responding to telephone, written, and in-person inquiries, requests, and concerns from customers.
Informing customers of unit prices, shipping dates, anticipated delays, and additional information.
Filing and running reports as needed.
Processing customer shorts, mis-picks, and credits.
Conducting account research and resolving problems.
Channeling customer inquiries to appropriate departments and documenting customer contacts.
Assuring that appropriate records are maintained, and reports are prepared.
Resolving customer requests for adjustments to orders and billing.
Entering and retrieving a variety of information using the computer terminal.
Assisting customers in the ordering process.
Maintaining current knowledge of pricing and product availability.
Understanding, interpreting, and explaining company procedures related to products and pricing.
Performing other related tasks and duties as assigned.

Skills & Experiences:

Excellent communication skills.
Ability to add/subtract two-digit numbers and to multiply/divide with 10’s and 100’s.
Ability to solve practical problems and deal with a variety of concrete variables in situations.
Ability to perform detailed data entry work accurately and efficiently within deadlines.
Intermediate computer skills, knowledge of Microsoft Office programs, and ability to type proficiently.

#CM-ALL

Required Qualifications

• Minimum of one year of call center experience is required.
• Must be able to type 40 WPM (words per minute) - typing test required.
• Fluent in French and English

EEO Statement

Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a HR representative.

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More about this job

Responsibilities

The Customer Care Representative will resolve routine customer inquiries and provide efficient service through telephone, mail, and in-person interactions. They are responsible for processing orders, managing billing adjustments, and maintaining accurate records of customer contacts.

Requirements

Candidates must have at least one year of call center experience and be fluent in both French and English. Proficiency in typing at least 40 WPM and intermediate computer skills are required.

Skills

Bilingual
French
English
Call center
Data entry
Microsoft Office
Typing
Customer service
Problem solving
Communication skills
Account research
Billing
Order processing
Reporting

Benefits

Safe working environment
Inclusive working environment
Rewards
Recognition

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Call Center
Bilingual
Data Entry
Microsoft Office
Food Distribution
Order Processing
Billing
Account Management
Reporting
Communication
Problem Solving
Typing
Logistics
Retail

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