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PFG | Performance Good Group

Credit Supervisor

Richmond, BC, Canada

Posting language: English
Posted: Sep 29, 2026

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Original job description

Company Description

Core-Mark continues to grow as the industry leader in fresh and broadline solutions for the convenience retail industry. With a reputation for empowering customers, employees, and communities, Core-Mark has become the largest, most comprehensive marketer of consumer goods in North America - offering a full range of products, programs, and solutions to convenience operators across the U.S. and Canada.

Job Description

We Deliver the Goods:

Competitive pay and benefits, including Health & Wellness Benefits, Employee Stock Purchase Plan, RRSP, Paid Direct Drug Card, & Scholarship Opportunities for children of associates, Paid Time Off, and much more
Growth opportunities performing essential work to support North America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect.

Position Purpose:
As the Credit Supervisor, you will play an integral part in supporting our business today and planning our business for tomorrow. You will be responsible for managing a diverse customer portfolio, leading the credit and collections team, and engaging directly with customers on their accounts. A successful candidate will be able to further develop the integrity of our credit systems, investigate all credit situations, and build lasting relationships with our customers.
Primary Responsibilities:

Investigating and verifying the financial status and reputation of prospective customers applying for credit, preparing documents to substantiate findings, and providing recommendations.
Managing customer accounts and establishing credit limitations.
Investigating possible cases of fraud within accounts and taking proper steps as needed.
Reviewing collection reports and evaluating effectiveness of current policies and procedures.
Communicating with customers on account status and addressing any account concerns.
Monitoring department performance metrics and finding opportunities to develop further.
Collaborating with outside agencies for collections from delinquent accounts.
Compiling statistical data on fraudulent use of credit to develop procedures designed to prevent.
Leading special projects as opportunities develop.

Core-Mark is committed to providing accommodation to people with disabilities throughout the job application and interview process to the point of undue hardship. If you require an accommodation during the application or interview process, please contact a HR representative

Required Qualifications

High School Diploma or General Educational Development (GED) certificate.
Minimum of five years of credit management experience.
Prior experience or ability to learn AS400/SAP software.
Proficient in Excel and other Microsoft Office applications.
Strong math skills and ability to communicate.
Strong attention to detail and negotiation skills.

EEO Statement

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More about this job

Responsibilities

The Credit Supervisor manages a diverse customer portfolio, leads the credit and collections team, and engages directly with customers regarding account status. They are also responsible for investigating financial status, monitoring department performance metrics, and developing procedures to prevent credit fraud.

Requirements

Candidates must have a High School Diploma or GED and a minimum of five years of credit management experience. Proficiency in Microsoft Office, specifically Excel, and the ability to learn AS400 or SAP software are required.

Skills

Credit management
Collections
Financial analysis
Fraud investigation
Account management
AS400
SAP
Excel
Microsoft Office
Math skills
Communication
Attention to detail
Negotiation
Data analysis
Policy development

Benefits

Health & Wellness Benefits
Employee Stock Purchase Plan
RRSP
Paid Direct Drug Card
Scholarship Opportunities
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Credit Management
Collections
Financial Status
Fraud Investigation
Account Management
AS400
SAP
Excel
Microsoft Office
Performance Metrics
Negotiation
Data Analysis
Customer Portfolio
Credit Systems
Finance
Retail
Distribution

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