Retail Program Mgr CN

Laval, QC, Canada

Full-time

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Job details

Job type: Full-time
Experience: Education (Asset/Substitution): A university degree (Business, Operations, Engineering, or related ) is considered an asset and may substitute for 3 years of experience.
Posting language: English
Posted: Sep 11, 2026

Original job description

About the Role: We are seeking a Program Manager to lead and deliver strategic programs across multiple functions. This role requires strong leadership, coordination, and accountability to ensure all initiatives are completed on time and within budget. You will work closely with cross-functional teams to drive operational excellence and achieve measurable business outcomes.

Key Responsibilities & Duties

Program Governance & Planning
- Define Program Scope, objectives, and success metrics.
- Develop and maintain program roadmaps, timelines, and resource plans.
Full Accountability for Budget and Timeline
- Track and ensure program delivery stays on budget and schedule, proactively addressing variances and escalating issues when necessary.
Cross-Functional Leadership
- Coordinate with Operations, Supply Chain, IT, Finance, HR, and Sales teams to ensure alignment and resolve conflicts.
Risk and Issue Management
- Identify risks early, maintain mitigation plans, and manage escalations effectively.
Performance and Reporting
- Provide Clear, timely updates to stakeholders and executive leadership
Continuous Improvement
- Conduct Post-program reviews to capture lessons learned and implement best practices.

Qualifications & Skills

Experience: 5-8 years in program or complex project management (multi-site or multi-function preferred).
Education (Asset/Substitution): A university degree (Business, Operations, Engineering, or related ) is considered an asset and may substitute for 3 years of experience.
Proven ability to deliver programs on budget and on schedule.
Strong stakeholder management, communication, and facilitation skills.
Proficiency with program management tools (MS Project, Planner, Excel, PowerPoint)
Ability to manage competing priorities under tight timelines.
Mandatory: Bilingual (English and French) for national coordination.
Nice to Have: PMP, PgMP, or equivalent certification.

Work Environment

In-Office role with occasional travel to branches or hQ (up to 25% as needed)
Collaboration across Canadian time zones/ flexibility for cross-region meetings.

Compensation & Benefits

Competitive salary and performance based bonus.
Comprehensive benefits and retirement program.
Professional development support (certifications/training)

INDPGWCORP

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More about this job

Responsibilities

Lead and deliver strategic programs across multiple functions while ensuring initiatives are completed on time and within budget. Coordinate with cross-functional teams to drive operational excellence and achieve measurable business outcomes.

Requirements

Requires 5-8 years of program management experience and bilingual proficiency in English and French. A university degree in Business, Operations, or Engineering is considered an asset.

Skills

Program Management
Project Management
Budget Management
Stakeholder Management
Cross-Functional Leadership
Risk Management
Strategic Planning
Operational Excellence
MS Project
Planner
Excel
PowerPoint
Bilingual English and French
Facilitation
Resource Planning
Performance Reporting

Benefits

Competitive Salary
Performance Based Bonus
Comprehensive Benefits
Retirement Program
Professional Development Support

Visa sponsorship

Not detected in the job text

Keywords

Program Management
Project Management
PMP
PgMP
Budgeting
Roadmaps
Risk Mitigation
Stakeholder Management
MS Project
MS Planner
Excel
PowerPoint
Bilingual
Retail
Wholesale
Operational Excellence
Cross-Functional Coordination
Resource Planning
Governance

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