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Supportive leaders who care about you and your wellbeing

Phantom Compliance

Junior Compliance Manager ( Calgary, AB)

Crowsnest Pass, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 26, 2026
Experience: 1–3 years of experience in compliance, financial services, risk support, or administrative operations (internship experience considered).
Working hours: 40 hours per week
Posting language: English
Posted: Oct 27, 2026

Original job description

Junior Compliance Manager

Reports To: Chief Operating Officer

Position Type: Full-Time, 1 vacancy, Hybrid

Location: Calgary, Alberta

Hours of Work: Monday to Friday, 8:00 am to 4:00pm, 40 hours per week, MST

About the Company

We are a one‑stop compliance powerhouse trusted by clients who expect precision, agility, and results. We run like a championship sports team where every player knows their role, every move is strategic, and winning means delivering industry‑leading compliance outcomes for every client we serve.

About the Team

We are a high‑performance squad that thrives on trust, accountability, and measurable impact. We train hard, execute flawlessly, and celebrate the wins together.

About the Role

This role is central to maintaining a high-performing compliance program under the direction of the Chief Operating Officer (COO), in close collaboration with the Chief Compliance Officer (CCO) and Compliance Managers.

You will start by handling everyday tasks under supervision: collecting audit files, taking client meeting notes, checking policies for errors or gaps, running routine KYC and KYB checks when needed, reviewing transaction monitoring alerts, updating procedures, and supporting MSB compliance, RPAA readiness, and staff training records. You will also update the compliance milestones, track audit follow-ups to ensure completion, and write clear, simple status updates for clients and the CCO team.

Over time, you will take on bigger responsibilities: working more closely with clients, helping lead audits, drafting new policies, resolving compliance gaps, tracking regulatory remediation and ongoing MSB and RPAA requirements, and explaining risks clearly so CCO team can make well-informed decisions.

Key Responsibilities

All tasks in this role are directed, guided, and reviewed by the CCO team.

CCO Program Execution

Help the CCO team with daily tasks, meeting preparation, and basic client communications.
Review routine workflows to spot errors, missing steps, or delays, and suggest simple fixes to senior staff.
Coordinate with internal team members to ensure standard compliance processes are followed across client accounts.

CCO Program Health & Daily Operations

Create and refine compliance policies utilizing AI toolsets.
Test compliance function for Phantom Compliance Customers across onboarding, transaction monitoring, screening, and other CCO milestones.
Support Client inquiries regarding their CCO program.
Support MSB compliance and RPAA readiness by gathering required records and tracking regulatory deadlines.
Help organize staff training materials and maintain accurate training completion records.

CCO Health Scorecard & Performance Tracking

Regularly update the CCO health scorecard and compliance spreadsheets.
Attend client meetings to take clear notes, track action items, and follow up on task completion for the team.

Audit Execution & Support

Help the CCO team prepare for audits by gathering files, sample documents, and background data.
Track audit action items and follow-ups to ensure findings are resolved on schedule.
Maintain organized digital archives so compliance records remain audit-ready at all times.

Client Reporting & Communication

Draft simple, clear compliance summary reports and status updates for CCO health checks.
Share approved meeting notes, reminders, and completed action items with clients on time.
Help gather documents and records for urgent inquiries from banks, partners, or regulators.
Complete other day-to-day compliance support duties as assigned by senior leadership.

Other Duties

Assist the CCO team with ad hoc tasks and special compliance projects as needed.

Qualifications
Education

Bachelor’s degree in Business, Finance, Law, or a related field (or equivalent practical experience).
Basic knowledge of or strong interest in cryptocurrency, fintech, and anti-money laundering (AML) regulations.

Experience

1–3 years of experience in compliance, financial services, risk support, or administrative operations (internship experience considered).
Basic hands-on experience or exposure to compliance tools for customer onboarding (KYC/KYB) and transaction monitoring.
Experience assisting with policy reviews, tracking task lists, or gathering records for audits.
Familiarity with money services businesses (MSBs), payment processing, or regulatory frameworks (such as FINTRAC, FinCEN, or RPAA readiness) is a strong asset.

Knowledge

Foundational understanding of AML/anti-terrorist financing (ATF) concepts, KYC/KYB checks, and sanctions screening.
Familiarity with basic financial regulations and compliance reporting guidelines.
Strong attention to detail with the ability to spot errors, inconsistencies, and missing information in documents.
Good written and verbal communication skills to draft simple summaries, notes, and procedure updates.
Eagerness to learn blockchain analytics, transaction monitoring workflows, and risk assessment models.

Technology & Software

Familiarity with (or willingness to learn) compliance screening and analytics tools such as Chainalysis, Elliptic, or ComplyAdvantage.
Proficiency in Google Workspace (Docs, Sheets, Slides) or Microsoft Office.
Experience using CRM, tracking, or project tools like HubSpot is a plus.

Certifications

Professional certifications or working toward one is an asset, but not required:

Certified Anti-Money Laundering Specialist (CAMS)
Certified Cryptocurrency Compliance Specialist (CCCS)
Financial Crime and Compliance Certificate (FCCC)
Other introductory crypto, AML, or compliance certificates

Working Conditions

This position involves prolonged periods of desk work, including sitting and computer use for extended hours. Minimal physical activity is required, though occasional movement such as walking to meetings or retrieving documents may occur. The work environment is a standard indoor office setting with consistent weekday hours.

Benefits

After completing your probationary period, you will be eligible for a comprehensive benefits package designed to support your health, well-being, and professional development:

Extended health care
Dental and vision care
Life insurance
Employee Assistance Program (EAP)
Paid time off (PTO) including sick leave, volunteer days, and a paid day off for your birthday
Generous tuition reimbursement for professional training, courses, and certifications

Hiring Process

Our recruitment process is designed to identify top talent through a structured and thoughtful approach:

Step 1: Prescreening | We begin with an initial review of your application and a brief phone interview to assess qualifications, experience, and alignment with the role.
Step 2: Panel Interview | Shortlisted candidates are invited to a panel interview with team members from relevant teams. This stage focuses on soft skills.
Step 3: Executive Meeting | Finalists meet with a senior executive for a strategic conversation about vision, leadership, and long-term potential within the organization.

Offer Conditions

Job offers are contingent upon passing reference checks, background checks, and providing valid work authorization.

Work Permit Holders: If your permit is nearing expiration, you must provide proof of an active extension application (maintained status) or bridging permit before your start date. Continued employment requires maintaining valid work authorization and notifying management at least 90 days before permit expiry.

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More about this job

Responsibilities

Support the CCO team with compliance operations, including KYC/KYB checks, transaction monitoring, policy updates, audit preparation, training records, and MSB and RPAA readiness. Maintain compliance scorecards and records, track audit follow-ups and regulatory deadlines, and prepare clear client updates and meeting notes.

Requirements

A bachelor’s degree in business, finance, law, or a related field, or equivalent practical experience, is requested, along with 1–3 years of relevant experience. Candidates should have foundational AML/ATF and KYC/KYB knowledge, attention to detail, strong communication skills, and familiarity with compliance tools; MSB, payment processing, and regulatory framework experience is an asset.

Skills

Compliance Program Support
Anti-Money Laundering
Know Your Customer
Know Your Business
Transaction Monitoring
Sanctions Screening
Audit Preparation
Policy Review
Regulatory Reporting
Risk Assessment
Client Communication
Recordkeeping
Google Workspace
Microsoft Office
Blockchain Analytics
Compliance Tools

Benefits

Extended Health Care
Dental Care
Vision Care
Life Insurance
Employee Assistance Program
Paid Time Off
Sick Leave
Volunteer Days
Paid Birthday Leave
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Anti-Money Laundering
Anti-Terrorist Financing
KYC
KYB
Transaction Monitoring
Sanctions Screening
Compliance
Money Services Business
RPAA
FINTRAC
FinCEN
Audit Preparation
Regulatory Remediation
Compliance Policies
Risk Assessment
Blockchain Analytics
Chainalysis
Elliptic
ComplyAdvantage
Google Workspace
Microsoft Office
HubSpot
CAMS
CCCS
FCCC
Client Reporting
Compliance Training
Audit-Ready Records

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