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Added 1 hour ago
DC
Technical Specialist, Real Property Management (Real Property Spatial Projects Coordinator)
Defence Construction Canada
Ottawa, ON
- Full-time
…multi-million-dollar projects, yet small enough to deliver personal service, which means your ideas are heard and your contribution is visible. Every DCC employee makes a difference by…
Added 1 hour ago
DC
Technical Specialist, Real Property Management (Real Property Spatial Data Requirements Specialist)
Defence Construction Canada
Ottawa, ON
- Full-time
Technical Specialist – Real Property Management (Real Property Spatial Data Requirements Specialist)
Added 1 hour ago
OP
Management and Professional Trainee - Software Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
During this program, you will have the opportunity to gain exposure to the Corporate and Technology Service team, apply your learning in meaningful ways, and develop the skills and…
Added 1 hour ago
MT
Track Lead
Mosaic Transit Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…associated wayside infrastructure. The role combines practical field-maintenance knowledge with engineering analysis to support safe operations, asset reliability, maintainability, and…
Added 1 hour ago
Learning and Development Specialist
Indwell
Hamilton, ON
Position: As the Learning Specialist, you will be responsible for training development, coordination and administration. Reporting to the People Development Manager and part of the People…
Added 1 hour ago
YG
Talent Acquisition Specialist
York Group
Edmonton, AB
- Full-time
As part of York Realty’s Shared Services model, the TA Specialist supports companies across “the Group”. As such, bringing a customer-service approach to work is critical to ensure clients…
Added 1 hour ago
AC
Health, Safety and Environment Specialist
Aurora Cannabis Inc.
Mount Currie 6, BC
- Internship
Reporting to the Director, Health, Safety & Environment (HSE), the Health, Safety and Environment (HSE) Specialist is responsible for driving a strong safety culture and ensuring the…
Added 1 hour ago
SS
Senior Product Manager
Soho Square Solutions
Toronto, ON
- Contract
Advanced degree in Computer Science, Information Systems, Data Science, or related field.
Added 1 hour ago
KI
Model Risk Governance Specialist
KYYBA Inc
Montreal, QC
- Contract
The Model Risk Governance Specialist is responsible for the following activities:
Added 1 hour ago
SP
Senior Automation Specialist
Spark Power
Mississauga, ON
- $45 to $55 CAD / hour
- Full-time
Spark Power, a trusted partner in power in North America, is looking for a Senior Automation Specialist
Added 2 hours ago
D
Client Production Specialist
DCM
Mississauga, ON
- $57,654 to $72,067 CAD / year
- Full-time
As a Client Production Specialist, you will guide projects from start to finish through the entire production process. Serving as the primary account contact, you will partner with clients,…
Added 2 hours ago
Onboarding & Training Specialist
Dye & Durham Talent Team
Toronto, ON
…expertise. With clients that include major law firms, financial service institutions and government organizations in Canada, the United Kingdom, Ireland, South Africa and Australia, a…
Added 2 hours ago
NB
Senior Credit Analyst
National Bank of Canada
AB · Edmonton, AB
- Full-time
A career as a Senior Credit Analyst in the Equipment Financing team at National Bank means acting as a credit specialist who supports informed decisions for complex financing needs. This…
Added 2 hours ago
Project Control Specialist
Dentons
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Edmonton, AB · Calgary, AB
Dentons Canada LLP is currently recruiting for a Project Control Specialist who will serve as the central project controls resource, providing governance, visibility, and delivery support…
Added 2 hours ago
K
Specialist, US Corporate Tax
KPMG
Moncton, NB · Ottawa, ON · Oakville, ON · Hamilton, ON
- Full-time
Work closely with leading tax practitioners in their field and have excellent career growth prospects and mentoring opportunities.
Added 3 hours ago
Bilingual Senior Specialist, ServiceNow ITSM Developer
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, ServiceNow ITSM Developer position. We are seeking a highly skilled Senior Specialist, ServiceNow ITSM…
Added 3 hours ago
CR
Coordonnateur(trice) en ressources humaines / Human Resources Coordinator (Montreal, QC)
CAD Railway Industries Ltd.
Montreal, QC
- Full-time
Orientation vers le service à la clientèle et capacité à établir des relations de travail efficaces à tous les niveaux de l’organisation;
Added 3 hours ago
VC
e-Learn Tech Specialist
Vancouver Community College (VCC)
Vancouver, BC
- $32.93 to $38.56 CAD / hour
- Other
The eLearning Technology Specialist provides advanced technical support, training, and system administration for the college’s eLearning systems. In collaboration with IT, this role ensures…
Added 3 hours ago
X
National Sales Support Specialist
Xpera
Markham, ON
- Full-time
We are seeking a National Sales Support Specialist with up to 1 year of experience in sales support, business development, account coordination, marketing, or a related field, including…
Added 3 hours ago
BE
Payroll Benefits Specialist
Bluestar Equity
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
Bluestar Professional Services Inc. is seeking a Payroll & Benefits Specialist. The Payroll & Benefits Specialist is responsible for the accurate and timely administration of payroll,…
Added 3 hours ago
TT
Survey Operations Specialist
Teledyne Technologies Incorporated
Concord, ON · Canada - Concord, ON (TDY)
- Full-time
Floor to Waist lift: Occasionally, up to 28 Kg lifting field service tool kit or participating in a 2 person lift of an control rack; Occasionally, 18 – 23 Kg lifting sensor heads
Added 4 hours ago
A
Human Factors Specialist (Canada)
AtkinsRéalis
Toronto, ON
- Full-time
…and Integration directorate is looking for a Human Factors…
Added 4 hours ago
SP
Senior Automation Specialist
Spark Power ⚡
Mississauga, ON
- Full-time
Spark Power, a trusted partner in power in North America, is looking for a Senior Automation Specialist to join our team in Cambridge or Mississauga. A Senior Automation Specialist is…
Added 4 hours ago
RZ
Crop Specialist: Tomatoes
Rijk Zwaan
Leamington, ON
- Full-time
In the new role as Crop Specialist based or nearby Leamington Ontario you service existing and new tomato-focused greenhouse customers in North America. You provide customer service, and…
Added 4 hours ago
RW
Patrol Roadside North
RAC WA
Pointe au Baril Station, ON
- Full-time
…looking for a role where your technical expertise and customer service skills make a real difference every day, this is the perfect opportunity for you. Join our dynamic team as a Roadside…

Phantom Screens

Business Development Support Specialist

Abbotsford, BC, Canada

Compensation: $50,000–$60,000 per year.

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Job details

Pay: Compensation: $50,000–$60,000 per year.
Posting language: English
Posted: Oct 9, 2026

Original job description

At Phantom, making life better is our mission; for our customers and our employees. We're driven by our vision and values - it's what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we're the top-selling retractable screen, and our products are international.

Summary:

We are seeking a motivated Business Development Specialist to join our sales team in a supportive role focused on supporting small-to-medium accounts and customer service excellence. This position serves as a critical bridge between our customers and internal departments while providing comprehensive sales support. The role offers a clear career progression path to Business Development Representative for high-performing individuals.

Our Values:

To Speak the Truth
To Pursue Excellence
To Serve Each Other
To Practice Stewardship

Position Responsibilities

Sales Process & Account Support

Assist assigned accounts with sales processes, procedures, marketing and product inquiries
Guide partners through company procedures and documentation requirements

Make sure partners are aware of and engaged with Phantom programs and communications

Support pricing requests and quotation processes for designated accounts (Mulligan, Showroom)

Help partners improve in key areas such as:
- Finding and focusing on the right customers in their area
- Closing more sales and improving their sales process
- Running local marketing and generating demand
- Delivering better service and installation experiences
Share what's working well across the partner network
Help partners understand and communicate the value of Phantom Screens products

Track distributor performance metrics and escalate issues as needed
Support distributor training initiatives

Distributor Service & Issue Resolution (Assigned Accounts)

Serve as primary point of contact for distributor inquiries and concerns
Investigate and resolve distributor issues in a timely and professional manner
Coordinate with internal teams to ensure swift problem resolution

Internal Coordination

Direct distributor inquiries to appropriate departments (technical, finance, shipping, etc.)

Work with internal teams to make sure partners get the best possible support
Help develop tools and resources that make partners more effective
Share market and competitor feedback with the wider Phantom team
Contribute ideas to improve how Phantom positions and sells its products

Collaborate with Business Development Reps on account strategies

Administrative Support

Maintain accurate documentation of all distributor interactions
Generate reports on account activity and issue resolution
Assist with sales data analysis and territory planning
Support special projects as assigned

Position Requirements:

Degree in Business, Marketing, Communications, or related field
1-2 years of customer service or sales support experience preferred
Strong written and verbal communication skills
Proficiency in CRM systems and Microsoft Office Suite
Excellent organizational and time management abilities
Problem-solving mindset with attention to detail

Preferred Qualifications

Previous experience in B2B sales or account management
Knowledge of distribution channels and partner management
Experience with sales processes and pipeline management

Key Competencies

Customer-focused approach with strong service orientation
Ability to work collaboratively in a team environment
Adaptability and willingness to learn new processes
Strong interpersonal skills and professional demeanour
Initiative and ability to work independently
Results-driven with focus on continuous improvement

Career Development

This role is designed as a stepping stone to a Business Development Representative position. High-performing specialists will have opportunities to:

Shadow senior Business Development Reps
Gradually take on larger accounts and more complex sales activities
Develop account management skills
Advance to Business Development Rep role based on performance and business needs

If you require additional assistance with your application, please contact hr@phantomscreens.com

So, if you meet the requirements and qualifications posted above, we’d love to hear from you.

Compensation: $50,000–$60,000 per year.

This range reflects our current expectation for the role. If your experience or skills place you outside this range, we still encourage you to apply - we value the right fit above all.

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More about this job

Responsibilities

The Business Development Support Specialist serves as a primary point of contact for distributors, providing sales process support and resolving inquiries. They also coordinate with internal departments to ensure effective partner support and maintain accurate documentation of account activities.

Requirements

Candidates should hold a degree in Business, Marketing, Communications, or a related field. Additionally, 1-2 years of experience in customer service or sales support is preferred, along with proficiency in CRM systems and Microsoft Office.

Skills

Sales support
Customer service
Account management
CRM systems
Microsoft Office Suite
Communication skills
Organizational skills
Time management
Problem-solving
B2B sales
Data analysis
Territory planning
Distributor management
Marketing support
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Sales Support
Customer Service
Account Management
CRM
Microsoft Office
Distributor Relations
B2B Sales
Marketing
Sales Process
Data Analysis
Territory Planning
Communication
Problem Solving
Retractable Screens
Partner Management
Reporting
Training Initiatives
Account Strategies
Administrative Support

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