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Added 18 mins ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Temporary
Transition Company: Health Shared Services Classification: Senior Consultant Union: Exempt Unit and Program: Clinical Operations Informatics Office Primary Location: AHS Michener Bend…
Added 18 mins ago
AH
Physiotherapist II
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…virtual meetings. You will also be able to collaborate with senior clinicians through shared electronic health records to support the delivery of high quality…
Added 18 mins ago
P
Product Lead
Pontosense
Toronto, ON
- Full-time
Lead the product that home care organizations and partners use to keep older adults safe, at a fast-growing senior care technology company in 24 countries.
Added 19 mins ago
Project Engineering Manager - Brossard
Schneider Electric
Brossard, QC
Grow your skills and career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our…
Added 19 mins ago
AM
IOHUB Design Verification Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The successful candidate will work closely with senior silicon design engineers. The candidate will be highly accurate and detail-oriented, with strong communication and problem-solving…
Added 19 mins ago
K
Senior Consultant – Workday Security and Advisory
KPMG
ON · Toronto, Ontario
- Full-time
Our Technology Risk Consulting services team is growing, and we are looking for Senior Consultant to join our team in Toronto. The Technology Risk Consulting practice provides a variety of…
Added 19 mins ago
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Senior Consultant, Transaction Services
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Calgary, AB · Winnipeg, MB
- Full-time
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Added 19 mins ago
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ON · Toronto, Ontario
- Full-time
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Added 21 mins ago
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FT Organizational Change Management Lead - ERP Modernization
Manitoba Liquor and Lotteries
Winnipeg, MB
- $88,587.2 to $119,475.2 CAD / year
- Full-time
- On-site
…Organizational Change Management Lead is responsible for providing senior-level change management expertise to large, complex, and high-profile corporate initiatives, including…
Added 48 mins ago
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Supply Chain Manager
Pontosense
Toronto, ON
- Full-time
Build the supply chain at a fast-growing senior care technology company shipping hardware to 24 countries.
Added 48 mins ago
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Pharmacy - Pharmacy Assistant, L1
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Cambridge, ON
- $18.5 to $20 USD / hour
- Full-time
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care,…
Added 48 mins ago
P
Manager, Customer Support
Pontosense
Toronto, ON
- Full-time
Run customer support at a fast-growing senior care technology company, for families and care organizations in 24 countries.
Added 49 mins ago
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Fort McMurray, AB
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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WSP in Canada
London, ON
- Full-time
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Added 1 hour ago
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- Full-time
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Added 1 hour ago
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Added 1 hour ago
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Minimum ten (10) years in executive senior management positions in University level or a higher educational institution.
Added 1 hour ago
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Lead Software Engineer
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Toronto, ON
- Full-time
Job Summary: We are seeking a highly skilled Senior Consultant with extensive experience in Oracle technologies. The ideal candidate will possess a deep understanding of Oracle applications…
Added 1 hour ago
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Senior Associate, Building Electrical
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Toronto, ON
- Full-time
Bring your technical expertise, client instincts, and leadership ambition to BPA’s fast-growing Toronto team. As Senior Associate, Electrical Engineering, you will take ownership of complex…
Added 1 hour ago
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Working alongside our Senior Talent Acquisition Specialist and the Director of People, you will fuel and drive the charge on our recruitment engine. You will guide the journey to find…
Added 1 hour ago
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Added 1 hour ago
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Strong sense of teamwork, leadership and ability to work with any functional group of individuals including senior management
Added 1 hour ago
AC
Sr. Manager, Philanthropy
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Calgary, AB
- Full-time
Based in our new, world-class cancer facility, The Arthur Child Comprehensive Cancer Centre, the Senior Manager, Philanthropy is responsible for advancing an integrated, regional major…
Added 1 hour ago
ML
Business Solutions Architect - up to 2 positions
Manitoba Liquor and Lotteries
Winnipeg, MB
- $99,923.2 to $134,950.4 CAD / year
- Full-time
- On-site
…Prepare and present reports, recommendations, or alternatives to senior and executive level management to address existing and potential trouble areas in IT systems and projects across the…

Phantom Screens

Business Development Support Specialist

Abbotsford, BC, Canada

Compensation: $50,000–$60,000 per year.

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Job details

Pay: Compensation: $50,000–$60,000 per year.
Posting language: English
Posted: Oct 9, 2026

Original job description

At Phantom, making life better is our mission; for our customers and our employees. We're driven by our vision and values - it's what sets us apart as a corporation - and what makes Phantom Screens a special place to work. Since our beginning, in 1992, Phantom has excelled, expanded, and stayed laser-focused on our passion: making and installing the highest-quality retractable screens on the market. Now we're the top-selling retractable screen, and our products are international.

Summary:

We are seeking a motivated Business Development Specialist to join our sales team in a supportive role focused on supporting small-to-medium accounts and customer service excellence. This position serves as a critical bridge between our customers and internal departments while providing comprehensive sales support. The role offers a clear career progression path to Business Development Representative for high-performing individuals.

Our Values:

To Speak the Truth
To Pursue Excellence
To Serve Each Other
To Practice Stewardship

Position Responsibilities

Sales Process & Account Support

Assist assigned accounts with sales processes, procedures, marketing and product inquiries
Guide partners through company procedures and documentation requirements

Make sure partners are aware of and engaged with Phantom programs and communications

Support pricing requests and quotation processes for designated accounts (Mulligan, Showroom)

Help partners improve in key areas such as:
- Finding and focusing on the right customers in their area
- Closing more sales and improving their sales process
- Running local marketing and generating demand
- Delivering better service and installation experiences
Share what's working well across the partner network
Help partners understand and communicate the value of Phantom Screens products

Track distributor performance metrics and escalate issues as needed
Support distributor training initiatives

Distributor Service & Issue Resolution (Assigned Accounts)

Serve as primary point of contact for distributor inquiries and concerns
Investigate and resolve distributor issues in a timely and professional manner
Coordinate with internal teams to ensure swift problem resolution

Internal Coordination

Direct distributor inquiries to appropriate departments (technical, finance, shipping, etc.)

Work with internal teams to make sure partners get the best possible support
Help develop tools and resources that make partners more effective
Share market and competitor feedback with the wider Phantom team
Contribute ideas to improve how Phantom positions and sells its products

Collaborate with Business Development Reps on account strategies

Administrative Support

Maintain accurate documentation of all distributor interactions
Generate reports on account activity and issue resolution
Assist with sales data analysis and territory planning
Support special projects as assigned

Position Requirements:

Degree in Business, Marketing, Communications, or related field
1-2 years of customer service or sales support experience preferred
Strong written and verbal communication skills
Proficiency in CRM systems and Microsoft Office Suite
Excellent organizational and time management abilities
Problem-solving mindset with attention to detail

Preferred Qualifications

Previous experience in B2B sales or account management
Knowledge of distribution channels and partner management
Experience with sales processes and pipeline management

Key Competencies

Customer-focused approach with strong service orientation
Ability to work collaboratively in a team environment
Adaptability and willingness to learn new processes
Strong interpersonal skills and professional demeanour
Initiative and ability to work independently
Results-driven with focus on continuous improvement

Career Development

This role is designed as a stepping stone to a Business Development Representative position. High-performing specialists will have opportunities to:

Shadow senior Business Development Reps
Gradually take on larger accounts and more complex sales activities
Develop account management skills
Advance to Business Development Rep role based on performance and business needs

If you require additional assistance with your application, please contact hr@phantomscreens.com

So, if you meet the requirements and qualifications posted above, we’d love to hear from you.

Compensation: $50,000–$60,000 per year.

This range reflects our current expectation for the role. If your experience or skills place you outside this range, we still encourage you to apply - we value the right fit above all.

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More about this job

Responsibilities

The Business Development Support Specialist serves as a primary point of contact for distributors, providing sales process support and resolving inquiries. They also coordinate with internal departments to ensure effective partner support and maintain accurate documentation of account activities.

Requirements

Candidates should hold a degree in Business, Marketing, Communications, or a related field. Additionally, 1-2 years of experience in customer service or sales support is preferred, along with proficiency in CRM systems and Microsoft Office.

Skills

Sales support
Customer service
Account management
CRM systems
Microsoft Office Suite
Communication skills
Organizational skills
Time management
Problem-solving
B2B sales
Data analysis
Territory planning
Distributor management
Marketing support
Interpersonal skills

Visa sponsorship

Not detected in the job text

Keywords

Business Development
Sales Support
Customer Service
Account Management
CRM
Microsoft Office
Distributor Relations
B2B Sales
Marketing
Sales Process
Data Analysis
Territory Planning
Communication
Problem Solving
Retractable Screens
Partner Management
Reporting
Training Initiatives
Account Strategies
Administrative Support

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