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Added 7 mins ago
CB
CloudOps Administrator (Canada) - N.A. Service Delivery Group
Canadian Bank Note Company
Ottawa, ON
- $75,000 to $93,000 CAD / year
- Full-time
As a Cloud Operations Administrator in our North American service delivery group,you will be responsible for configuring, monitoring, and managing the cloud instances of CBN solutions for…
Added 7 mins ago
Responsable de projets sénior - Expériences Fever Originals
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Added 7 mins ago
Live Experience Senior Project Manager - Fever Originals
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Lead complex, high-impact projects end to end, from market assessment and venue negotiations through launch and ongoing operations, with full accountability for results.
Added 7 mins ago
Heavy Duty Mechanic (Shop & Field Service)
Infracon Construction Inc.
Merritt, BC
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Added 7 mins ago
TH
Renal Assistant -CVH Renal Dialysis
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ON · ON, Canada
- Full-time
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Added 7 mins ago
PA Support Analyst
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Added 7 mins ago
Pharmacy Assistant (Kroll Data Entry)
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…organization of medication deliveries, while supporting daily operations in accordance with the Pharmacy Standards of…
Added 7 mins ago
Security Guard - Hamilton
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Added 7 mins ago
AME Avionics - Calgary
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Calgary, AB
Technical Training and Career Advancement opportunities allow you to grow your career within our Technical Operations Department
Added 7 mins ago
WestJet - B737 - Pilot - First Officer
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…Airlines integration in 2025, more than 15,000 WestJetters support nearly 200 aircraft and connect guests to our global network of more than 100 destinations across North America, Central…
Added 7 mins ago
Seasonal Retail Experience Lead
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Added 7 mins ago
Customer Experience Lead
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Reports to: Store Manager Department: Operations
Added 7 mins ago
Cashier - Key Holder
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As a Keyholder/MOD, your role is to ensure that store operations run smoothly in the absence of a store manager or assistant manager. Additional duties may include but are not limited to:
Added 7 mins ago
Ramp Attendant
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Support ramp operations in all weather conditions
Added 7 mins ago
Distribution Lead Hand
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…The Distribution Lead Hand provides effective leadership to support the successful operation of distribution activities and works closely with distribution employees in a busy…
Added 7 mins ago
Quality Control Specialist
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Support the execution of quality standards, policies, procedures, and monitoring systems.
Added 7 mins ago
Revenue Management Coordinator
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Added 7 mins ago
FAM Coordinator - Winter 2026/27
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Following Safe Work Procedures for all event operations.
Added 7 mins ago
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…responsible for a variety of administrative or clerical functions in support of the…
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RB
Junior Service Agreement Coordinator
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- Full-time
Reports To: Service Agreement Coordinator / Operations Manager
Added 7 mins ago
W
Senior Structural Engineer - Sarnia
Wood
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- Full-time
Support resolution of technical issues during design, procurement, and construction phases of projects.
Added 7 mins ago
PM
Sales & Operations Planning Analyst
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Richmond Hill, ON
- $75,000 to $80,000 CAD / year
- Full-time
As a member of the Operations team, the S&OP Analyst will gather and analyze numerous data sets and provide analytical support and insight to improve the operational effectiveness. You will…
Added 7 mins ago
RO
Gallery Activation Lead (24-month Contract)
Royal Ontario Museum
Toronto, ON
- $29.76 to $34 CAD / hour
- Part-time
Monitor visitor flow and adjust operations during busy periods to support safe, welcoming, and efficient experiences in galleries and learning spaces
Added 7 mins ago
QH
Sales Associate
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Thunder Bay, ON
- Part-time
Assisting with daily store operations, including opening and closing, restocking, and processing transactions.
Added 7 mins ago
WC
Business Development Representative (2026-397-CP)
WoodGreen Community Services
Toronto, ON
- Contract
Obtain detailed job descriptions and position requirements to support accurate candidate matching.

Pharmaceutical Company

Traffic and Customs Coordinator

Laval, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 26, 2026
Experience: 2-3 years of experience in transportation, logistics, or customs operations.
Posting language: English
Posted: Oct 27, 2026

Original job description

Job Title: Traffic and Customs Coordinator

Location: Laval, Quebec, Canada

Work Arrangement: Onsite, minimum 3 days per week

Contract Type: As applicable

Job Summary

The Traffic and Customs Coordinator is responsible for managing transportation and customs activities to ensure timely, compliant, and efficient product delivery to customers. This role oversees inbound and outbound international shipments, coordinates with customs brokers and transportation providers, resolves shipment delays, and supports quality investigations related to transportation and temperature deviations.

The ideal candidate has 2-3 years of experience in transportation and customs operations, knowledge of Canadian customs procedures, and strong communication skills in both French and English.

Key Responsibilities

Coordinate non-standard transportation activities, including weekly shipments to remote locations, urgent same-day deliveries, and special logistics requests.
Monitor shipment status, follow up on transit delays, and coordinate corrective actions to prevent product loss or delivery disruptions.
Manage seasonal winter shipments by selecting appropriate carriers and implementing risk mitigation strategies to meet critical delivery timelines.
Maintain transportation quality standards and serve as a liaison between transportation providers and Customer Service.
Investigate transportation-related customer complaints, identify root causes, and document corrective and preventive actions in the designated database.
Resolve customs-related issues involving product imports and exports in coordination with customs brokers and global stakeholders.
Prepare and provide transportation and customs documentation required for audits and compliance reviews.
Coordinate the international shipment of materials, specimens, product returns for investigation, and instruments to other countries and affiliated locations.
Collaborate with external stakeholders, including customs brokers, freight forwarders, and transportation companies, as well as internal teams such as Supply Chain Planning, Receiving, distribution hubs, and logistics teams.
Monitor the department's shared email inbox and respond promptly to internal and external inquiries.
Maintain transportation zones in SAP to support customer creation and update customer-specific information in Transportation Management System (TMS) tables as required.
Manage in-transit temperature deviations for inbound shipments, including report generation, case initiation, and preparation of product disposition reports for Quality investigations.
Maintain non-inventory shipment records and supporting systems, including address books, mailroom codes, and carrier user accounts.
Maintain departmental archives in accordance with applicable document retention requirements.
Assist transportation specialists with freight invoice audits and related administrative activities.

Required Qualifications

Diploma of Secondary Education (DES) or equivalent.
2-3 years of experience in transportation, logistics, or customs operations.
Proficiency in both French and English, written and verbal.
Working knowledge of Microsoft Excel.
Strong organizational, analytical, and problem-solving skills.
Ability to manage multiple priorities while maintaining accuracy and attention to detail.
Effective communication and stakeholder management skills.
Ability to work independently and adapt to a dynamic, evolving work environment.

Preferred Qualifications

Certified Customs Coordinator (CCS) certification.
Experience with SAP and transportation management systems.
Knowledge of Canadian customs procedures, including Harmonized System (HS) code classification and tariff determination.
Experience coordinating international shipments, customs documentation, freight forwarding, and transportation-related investigations.
Familiarity with quality management processes, audit documentation, and corrective action tracking.

Key Competencies

Strong problem-solving and decision-making abilities.
Excellent attention to detail and organizational skills.
Ability to analyze information from multiple sources and make informed decisions.
Proactive approach to identifying risks and preventing shipment delays.
Ability to manage competing priorities and resolve complex logistics issues.
Strong customer service orientation and stakeholder collaboration.
Sound business judgment and ability to anticipate the impact of operational decisions.

Work Location and Schedule

This is an onsite position based in Laval, Quebec, Canada. The selected candidate must be available to work from the Laval office at least three days per week and must be proficient in both French and English.

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More about this job

Responsibilities

Coordinate domestic and international transportation and customs activities, including shipment tracking, carrier and broker coordination, documentation, and resolution of delays or customs issues. Investigate transportation complaints and temperature deviations, maintain logistics systems and records, and support audits and freight invoice reviews.

Requirements

Requires a secondary education diploma or equivalent, 2–3 years of experience in transportation, logistics, or customs operations, and written and verbal proficiency in French and English. Candidates should have Excel skills, strong organizational and problem-solving abilities, and the ability to manage competing priorities; customs certification and SAP or transportation management system experience are preferred.

Skills

Transportation Coordination
Customs Operations
International Shipping
Shipment Tracking
Canadian Customs Procedures
Customs Documentation
Freight Forwarding
Carrier Management
Shipment Delay Resolution
Quality Investigations
Corrective and Preventive Actions
SAP
Microsoft Excel
French and English Communication

Visa sponsorship

Not detected in the job text

Keywords

Transportation Coordination
Customs Operations
Canadian Customs Procedures
International Shipments
Customs Brokers
Freight Forwarding
Transportation Providers
Shipment Tracking
Shipment Delay Mitigation
Winter Shipping
HS Code Classification
Tariff Determination
Customs Documentation
SAP
Microsoft Excel
Temperature Deviations
Quality Investigations
Corrective and Preventive Actions
Audit Documentation
Freight Invoice Audits
Certified Customs Specialist
Customer Service
French
English

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