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Added 13 mins ago
Community Development Manager - Burnaby
Canadian Blood Services
BC
Drawing on your customer service skills, you will seek ways to continuously improve donor experience as well as meet and surpass feedback goals with the leadership team.
Added 13 mins ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
Toronto, ON
- Full-time
1 year of retail, customer service, or professional experience preferred
Added 13 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
Toronto, ON
- Full-time
Build pipeline through prospecting, lead generation and cold calling
Added 13 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
London, ON
- Full-time
Build pipeline through prospecting, lead generation and cold calling
Added 13 mins ago
IR
Business Development Representative – Summer Student (May–August 2027)
Info-Tech Research Group
London, ON
- Full-time
1 year of retail, customer service, or professional experience preferred
Added 13 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
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- Full-time
Build pipeline through prospecting, lead generation and cold calling
Added 13 mins ago
IR
Account Executive, New Business (Associate Commercial Director) – Permanent Full-Time
Info-Tech Research Group
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Added 13 mins ago
GG
Membership and Outreach Team Member
Gold's Gym - British Columbia
Vancouver, BC
- $18.25 CAD / hour
- Part-time
Minimum 1 year of experience in a sales or customer service-focused role.
Added 13 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
London, ON
- Other
Lead, coach, and develop the Virtual Services team, including hiring, onboarding, performance management, and recognition.
Added 13 mins ago
FB
Operations Manager, Virtual Services
Farm Business Consultants
Calgary, AB
- Other
Lead, coach, and develop the Virtual Services team, including hiring, onboarding, performance management, and recognition.
Added 13 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Sault Ste. Marie, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 13 mins ago
Engineering Lead Post Booking Optimization - Toronto, ON
Flight Centre
ON
…day, we give people all around the world the opportunity to experience something really amazing –…
Added 13 mins ago
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Distribution Supervisor II
UPS Supply Chain Solutions
Burlington, ON
- Full-time
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become…
Added 13 mins ago
FB
Assistant Department Manager - Collingwood
Farm Boy Inc.
Collingwood, ON
- From $21.5 CAD / hour
- Full-time
Deliver warm, confident, and engaging customer service that reflects Farm Boy’s commitment to the best fresh shopping experience.
Added 13 mins ago
UI
Inside Sales Specialist
UAP Inc.
Dryden, ON
- $56,100 to $70,100 CAD / year
- Full-time
Two or more years of experience in inside sales, customer service, account support, purchasing, distribution, or a related role; experience supporting a large or complex customer is…
Added 13 mins ago
P
Technical Customer Success Engineer
Procurify
Remote, Canada
- Contract
- Remote
Professional Experience: 2+ years of experience in technical support, implementation engineering, or a similar customer-facing technical role within SaaS.
Added 13 mins ago
LC
SAP Clerk- FT
Loblaw Companies Limited
Dartmouth, NS
- Full-time
…Manager in, you will have an immediate impact on sales and customer…
Added 13 mins ago
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Casual Concierge
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Vancouver, BC · Sunrise of Killarney
- Part-time
As a Concierge, you create the first impression of Sunrise - welcoming residents, families, and visitors while ensuring a warm, safe, and organized community experience.
Added 13 mins ago
Software Development Manager, S3 Index
Amazon
Vancouver, BC
As a Manager on S3 Index Control Plane, you will lead a team of Engineer’s working on services that are central to the success of the overall S3 business. 'S3 Index' serves as the metadata…
Added 13 mins ago
TH
Medical Affairs Specialist
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Toronto, ON · ON
- $60,000 to $70,000 CAD / year
- Full-time
Lead and execute the end-to-end annual recredentialing lifecycle across a multi-disciplinary provider network (spanning Primary Care, Emergency Physicians, Expert Medical Services…
Added 13 mins ago
RB
Branch Manager
Royal Bank of Canada
Montreal, QC
- Full-time
As a Branch Manager, you are a local market leader, motivating and coaching your team to create a memorable experience for clients. Inside and outside the branch, you capitalize on emerging…
Added 13 mins ago
EC
Counter Salesperson
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Surrey, BC
- Full-time
A minimum of 2 years of experience with customer service or counter sales
Added 13 mins ago
GD
DYNAMITE - Team Leader FT - Les Avenues Vaudreuil
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- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 13 mins ago
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CCaaS Solution Architect - Amazon Connect
Accenture
Toronto, ON
- Full-time
Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design;…
Added 13 mins ago
AC
Manager, Data and AI - AI Systems Integrations and Agentic technical owner
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Toronto, ON · Dorval, QC
- Full-time
Lead the AI Systems Integration capability and manage the specialists responsible for moving AI solutions from approved designs into enterprise environments.

Pharmacy.ca

Order Coordinator

Toronto, ON, Canada
North York, ON, Canada

$21 to $25 CAD / hour · Temporary

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Job details

Pay: $21 to $25 CAD / hour
Job type: Temporary
Apply by: Dec 4, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Location: North York, Ontario

Employment Type: Temporary / Contract -Monday to Friday 9-5

Duration: To be determined based on operational requirements

Reports To: Department Team Lead

Position Overview

We are seeking a highly organized, proactive, and customer-service-oriented Temporary Order Coordinator to support our Program team.

The successful candidate will be responsible for managing daily follow-up communications with clients regarding pharmaceutical product orders placed with our suppliers. This role will focus on maintaining regular communication, monitoring outstanding orders, following up on order status, and coordinating with clients and internal stakeholders to ensure timely updates and resolution of outstanding matters.

This is an excellent opportunity for someone with strong administrative, communication, and customer service skills who can work efficiently in a fast-paced healthcare environment.

Key Responsibilities

Conduct daily follow-up communications with clients regarding pharmaceutical product orders submitted to our suppliers.
Contact clients by telephone and email to obtain order updates, confirm outstanding information, and provide status updates.
Monitor and maintain a tracking record of submitted, pending, outstanding, and completed orders.
Follow up with suppliers and relevant internal and external departments regarding order status, delays, and discrepancies.
Proactively identify outstanding orders requiring attention and ensure timely follow-up.
Respond to routine client inquiries and direct complex matters to the appropriate team member.
Maintain accurate records of all client communications and follow-up activities.
Coordinate with the Program team to ensure effective communication and continuity of service.
Escalate unresolved issues, order discrepancies, and delays to management.
Perform other administrative and coordination duties as required.

Qualifications & Requirements

Previous experience in customer service, administrative coordination, order management, or client support.
Fluency in English, with excellent verbal and written communication skills.
Strong telephone and email communication etiquette.
Proficiency in Microsoft Office, particularly Outlook and Excel.
Strong organizational skills and attention to detail.
Ability to manage multiple follow-ups and prioritize daily tasks independently.
Professional, reliable, proactive, and comfortable working in a fast-paced environment.

Preferred Qualifications

Previous experience in the pharmaceutical, pharmacy, healthcare, or medical administration industry.
Experience coordinating product orders, tracking shipments, or communicating with healthcare providers.
Familiarity with specialty pharmacy operations or patient support programs.

Key Competencies

Customer service and relationship management
Follow-up and task management
Organization and time management
Attention to detail
Accountability and initiative
Professional communication

Nature of Employment

This is a temporary position intended to provide immediate operational support to the Program team. The initial duration will be determined based on operational requirements, with the potential for extension or conversion to a permanent position, depending on business needs, performance, and the organization's long-term staffing requirements.

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More about this job

Responsibilities

Manage daily client communications and follow-ups about pharmaceutical product orders, tracking order status and maintaining accurate records. Coordinate with suppliers, clients, and internal teams to resolve delays or discrepancies, provide updates, and escalate unresolved issues.

Requirements

Previous experience in customer service, administrative coordination, order management, or client support is required, along with strong English communication skills and proficiency in Microsoft Office, particularly Outlook and Excel. Candidates should be organized, detail-oriented, proactive, and able to prioritize multiple follow-ups; healthcare or pharmaceutical experience is preferred.

Skills

Customer Service
Client Communication
Order Management
Order Tracking
Follow-Up Coordination
Telephone Communication
Email Communication
Microsoft Outlook
Microsoft Excel
Organization
Time Management
Attention To Detail
Task Prioritization
Recordkeeping
Issue Escalation
Administrative Coordination

Visa sponsorship

Not detected in the job text

Keywords

Pharmaceutical Products
Order Coordination
Order Management
Order Tracking
Client Support
Customer Service
Supplier Follow-Up
Client Communications
Telephone
Email
Microsoft Office
Microsoft Outlook
Microsoft Excel
Administrative Coordination
Healthcare
Pharmacy
Specialty Pharmacy
Patient Support Programs
Shipment Tracking
Order Discrepancies
Escalation
Recordkeeping
Program Team

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