Social Manager

Role summary

A hands-on, execution-focused Manager who supports a Senior Manager and Supervisor by managing day-to-day media planning, campaign delivery, and operational workflows. Focus is on execution, quality assurance, measurement, and stakeholder coordination.

Key Responsibilities

Strategy into Execution

• Assist in converting strategy and annual plans into channel-agnostic, actionable activation roadmaps and schedules.
• Help build tactical media mixes and translate account direction into clear task lists and timelines.
• Surface tactical recommendations and escalation points to the Senior Manager and Supervisor.

Campaign Delivery & Operations

• Own day-to-day campaign planning, trafficking, QA, and optimizations to meet timelines and quality standards.
• Manage daily workflows and tasks with vendors and internal partners to keep activations on track.
• Maintain campaign documentation, intake briefs/change requests, and delivery SLAs.

Quality Assurance & Process

• Apply and maintain QA checklists, briefing standards, and delivery governance to minimize errors.
• Identify operational friction and propose practical fixes.
• Oversee creative/asset handoffs to ensure specs and timelines are met.

Measurement & Optimization

• Execute agreed measurement approaches (A/B tests, attribution, reporting frameworks) and produce concise, actionable performance reports.
• Run in-market optimization and reprioritization recommendations under Senior Manager/Supervisor guidance.
• Produce post-campaign analyses and capture learnings for repeatability.

Client & Stakeholder Coordination

• Act as a primary day-to-day operational contact for clients and internal partners on assigned accounts.
• Prepare agendas, run operational check-ins, capture actions, and maintain risk & issues logs.
• Support client onboarding, status reporting, and operational briefings for calls/presentations.

Vendor, Budget & Administrative Support

• Monitor pacing and budget status, flag risks and variances; support invoicing checkpoints and billing queries.
• Coordinate with DSPs, publishers, data providers, and production to resolve operational issues and meet SLAs.
• Maintain account documentation and support the escalation of high-impact issues.

Innovation & Testing (operational support)

• Run experiments end-to-end (setup, measurement QA, result capture) and produce concise findings tied to KPIs.
• Maintain an “innovation radar” of platforms/formats and operationalize repeatable tests as directed.
• Support pilots and RFPs by preparing execution-ready tactics and evidence of operational readiness.

Scope & Typical Scale

• Accounts: 1-3 small-to-mid accounts or a focused operational role on larger accounts.
• Budget oversight: operational monitoring and pacing across varying campaign budgets.
• People: typically, individual contributor; no direct reports.

Key Skills & Experience

• 2-3 years media/agency experience with hands-on campaign execution and measurement.
• Solid operational media knowledge across digital, social, and programmatic.
• Project management, measurement literacy, clear communicator, detail-oriented and pragmatic.
• Ability to improve delivery through QA, process updates, and cross-team coordination.

Why Join Omnicom Media Canada

At Omnicom Media Canada, careers are designed for growth. We’ve purposefully crafted a transformative talent experience built with accountability in action - focused on community, impact, and opportunity.

Community - We build a culture where our people show up for each other, grow together, and win together.

Impact - Your work creates real outcomes - for clients, for the business, and for the industry.

Opportunity - We give you the runway, resources, and support to keep rising - on your terms and at your pace.

Omnicom Media Canada is dedicated to cultivating a workplace that not only respects but actively champions Inclusion, Diversity, and Equity through Action (IDEA). This commitment ensures our workforce reflects the rich cultural mosaic of Canada, shaping how our teams, leadership, and client relationships thrive.

This is an active vacancy. We are currently hiring for this role and reviewing applications on an ongoing basis.

Expected Salary: $45,000 - $50,000