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Added 19 mins ago
AY
Client Services Coordinator
Avison Young | Canada
Toronto, ON
- Full-time
Located in our Toronto office and reporting to the Managing Director and Senior Operations Manager, this role includes daily real estate administrative support in a fast-paced environment.…
Added 19 mins ago
NH
REGISTERED NURSE (RN), PATIENT CARE COORDINATOR
Northern Health - BC
Prince George, BC
- Full-time
…general supervision of Manager or designate, the Patient Care Coordinator, facilitates the delivery of the admission/discharge and transfer processes at UHNBC. The position requires in…
Added 20 mins ago
OC
Senior Services Coordinator (Out & About Program)
OneSky Community Resources
Penticton 1, BC
- Full-time
Job Title: Senior Services Coordinator (Out & About Program)
Added 48 mins ago
FR
Project Manager
Foresight Recruitment Group
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Project Manager | Project Coordinator (Senior) | Facilities Project Manager | Construction Project Manager | Owner's Representative
Added 1 hour ago
BH
Volunteer Coordinator
Baptist Housing
White Rock, BC
- Part-time
…environment where support for you is prioritized. As the Volunteer Coordinator, you will play a key role in developing, managing, and enhancing our volunteer program across our Evergreen…
Added 1 hour ago
OD
Project Coordinator
Overhead Door Corporation
AB · Edmonton, AB
- Full-time
We have an immediate opening for a Project Coordinator located in the Edmonton Branch. Reporting to the General Manager, this position is responsible for managing contracts for ongoing and…
Added 1 hour ago
CD
Gestionnaire principal(e) des ventes – Spectacles en tournée des Amériques | Senior Sales Manager – Americas Touring Shows
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Cirque du Soleil is looking for a Senior Sales Manager to lead commercial growth across our touring show portfolio in the Americas. Reporting to the Director of Marketing, you will lead a…
Added 2 hours ago
PC
Senior Go to Market Analyst, Ecosystem Integration
Payments Canada
ON · Ontario, Canada
- $88,500 to $147,500 CAD / year
- Full-time
The Senior Go to Market Analyst, Ecosystem Integration is responsible for supporting the operational market readiness, adoption, and scale of the Real-Time Rail infrastructure and ongoing…
Added 2 hours ago
Supply Chain Coordinator (Project Procurement)
BWXT
Cambridge, ON
As our Supply Chain Coordinator, you will oversee procurement activities for small to mid-size proposals and projects. You will serve as the primary link between Supply Management, Project…
Added 3 hours ago
W(
Manager, Community Services
WINS (Women In Need Society)
Calgary, AB
- Full-time
Review portfolio-level service demand, staffing capacity, and program utilization using Coordinator reporting and service data, and recommend or approve adjustments within the Manager’s…
Added 3 hours ago
OD
Project Coordinator
Overhead Door
Edmonton, AB
- Full-time
We have an immediate opening for a Project Coordinator located in the Edmonton Branch. Reporting to the General Manager, this position is responsible for managing contracts for ongoing and…
Added 3 hours ago
AS
Service Coordinator / Administrator
Air Solutions Canada
Hamilton, ON · Waterdown, ON
- Full-time
The Service Coordinator/Administrator is a full-time, on-site role based in Dundas, ON. This position is responsible for scheduling and coordinating service calls, managing technician…
Added 4 hours ago
VC
Senior Temporary Works Inspector H/F
VINCI Construction Grands Projets Hellas S.A.
Toronto, ON · Greater Toronto Area, Canada
- Temporary
Complete checklists and inspection report before temporary works are placed into service.
Added 4 hours ago
F
CX Coordinator, Shipping
Felix
Remote, Canada
- $50,000 to $55,000 USD / year
- Full-time
- Remote
Professional development opportunities, working closely with founders and the senior leadership team
Added 4 hours ago
CC
Associate Coordinator, People & Culture at Assiniboine Park
Compass Canada
Winnipeg, MB
- Part-time
…memorable experiences. From curated retail offerings to warm guest service and thoughtful dining, our team brings the spirit of Assiniboine Park to life in every…
Added 5 hours ago
F
CX Coordinator, Pharmacy
Felix
Remote, Canada
- Full-time
- Remote
Professional development opportunities, working closely with founders and the senior leadership team
Added 5 hours ago
CO
COORDINATOR TRAINING & DEVELOPMENT # 66666
City of Toronto
Toronto, ON
- Full-time
…division in meetings and initiatives with other divisions, service providers, and other orders of…
Added 5 hours ago
LC
Senior Coordinator, Transport
Loblaw Companies Limited
Moncton, NB
- Full-time
Input Vehicle out of service information into Isotrak (Transport Management System)
Added 5 hours ago
Document Controller
Convergint Technologies Ltd
Dartmouth, NS
…documentation control and production under the guidance of senior project managers and technical specialists, with a clear growth path toward becoming a Technical Project Coordinator in the…
Added 5 hours ago
CD
Gestionnaire principal(e) des ventes | Senior Sales Manager
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Cirque du Soleil is looking for a Senior Sales Manager to lead commercial growth across our touring show portfolio in the Americas. Reporting to the Director of Marketing, you will lead a…
Added 5 hours ago
RH
Casual Community Connections Coordinator
Responsive Health Management
Belle River, ON
- Up to $20.43 CAD / hour
The Community Connections Coordinator reports to the Community Connections Manager and participates as a member of the interdisciplinary team creating a sense of belonging for every person…
Added 5 hours ago
MR
Mechanical Project Coordinator - Civil Construction
Maple Reinders
Charlottetown, PE
- $70,000 to $90,000 CAD / year
- Full-time
Mechanical Project Coordinator (Civil Construction)
Added 5 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide…
Added 5 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
Reporting to the Senior Appeals Assistant, the temporary Appeals Assistant (AA) role is the main point of contact on the day of the appeal hearing. The AA is required to provide a wide…
Added 5 hours ago
MR
Mechanical Project Coordinator - Civil Construction
Maple Reinders
Charlottetown, PE
- Full-time
Mechanical Project Coordinator (Civil Construction)

PheedLoop Events

Account Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS, startup, and English-French bilingual experience are additional advantages.

Skills

Customer Support
Account Management
Sales
Customer Onboarding
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Cross-Functional Collaboration
Customer Success
Problem-Solving
English Communication

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Conferences
Trade Shows
Hybrid Events
Virtual Events
Live Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Sales
Customer Success
Customer Onboarding
Technical Troubleshooting
Platform Walkthroughs
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Onboarding Scores
Response Times
Post-Event Debriefs
Mid-Contract Consultations
Cross-Functional Collaboration
English
French

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