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Added 1 hour ago
AI
Service Coordinator
Ainsworth Inc
Surrey, BC
- Full-time
The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will…
Added 4 hours ago
LC
Concurrency and Parallel Processing Instructor (Sessional Faculty)
LaSalle College Vancouver
Vancouver, BC
- Full-time
Prior teaching, mentoring, or technical training experience
Added 4 hours ago
UO
Social Media and News Coordinator
University of Victoria
Victoria, BC
- Full-time
Reporting to the Manager, Marketing and Communications, the Social Media and News Coordinator plays an integral role in UCAM’s mandate to communicate UVic’s vision and achieve its strategic…
Added 8 hours ago
PE
Account Coordinator
PheedLoop Events
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 9 hours ago
RP
HHC Service Coordinator
Rexall Pharmacy Group LTD
Windsor, ON
- Up to $18.45 CAD / hour
The Home Health Service Coordinator is responsible for coordinating and managing the service technicians. They serve as a crucial liaison between clients, healthcare professionals, and…
Added 10 hours ago
TL
Logistics Coordinator
Transx Ltd
Rosser, MB · Mississauga, ON
- Full-time
The TransX Group of Companies has an exciting opportunity for a Logistics Coordinator to join our Sales & Marketing department in Winnipeg. Reporting directly to the Director of Logistics…
Added 10 hours ago
JB
Jr. Project Manager - Jayman Living Mixed Use
Jayman Built
Calgary, AB
- $80,000 to $90,000 CAD / year
3-5 years in construction as a Project Coordinator, Project Engineer, or similar role.
Added 12 hours ago
EP
Customer Care Coordinator
East Penn Canada: Backup Power Division
Courtice, ON
- Full-time
Industry leading training and development, including inhouse learning opportunities and tuition reimbursement to support continued growth
Added 12 hours ago
R|
Tremplin Program Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…postdoctoral fellows across affiliated research centres through training, networking, and experiential learning opportunities. Reporting to the Tremplin Manager and the Principal…
Added 13 hours ago
MD
Information Desk Coordinator / Customer Service Specialist Intermediate
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…in employees by providing benefits, support resources, and training and development…
Added 14 hours ago
YS
Reproductive Health Manager
Yemen ShortList
Aden
- Full-time
The position requires strong emphasis in training and developing the capacity of national and partner staff; the successful candidate should therefore have experience in capacity building,…
Added 20 hours ago
FH
Coordinator, Workforce Optimization Staffing Services
Fraser Health
Surrey, BC
- Temporary
Fraser Health is looking for an accomplished and passionate Coordinator, Workforce Optimization Staffing Services to join our Staffing Services team. In this role you will be responsible…
Added 22 hours ago
WP
Ticketing Services & Entertainment Coordinator
Westerner Park
Red Deer, AB
- Full-time
Westerner Park is seeking a full-time Ticketing Services & Entertainment Coordinator to join our dynamic team. The Ticketing Services & Entertainment Coordinator is responsible for…
Added 23 hours ago
TU
Research Assistant (VEC)
The University of British Columbia
Vancouver, BC
- $29.82 to $35.16 CAD / hour
- Part-time
Provides technical guidance to other project team members. Is expected to provide training to other research assistants.
Added 23 hours ago
A
HSE Coordinator
ALS
Winnipeg, MB · CAN - MB - Winnipeg (Niakwa Road East)
- Full-time
…prevention, investigation, reporting and follow-up, employee training, HSE record review, and compliance with other components of the safety…
Added 23 hours ago
UO
Research Assistant (VEC)
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Centre for Translational Research (BCCHT)
- $29.82 to $35.16 CAD / hour
- Part-time
Provides technical guidance to other project team members. Is expected to provide training to other research assistants.
Added 23 hours ago
PS
Project Manager
Pier Solutions
Saskatoon, SK
- Full-time
We invest in our team. Pier provides regular training and educational opportunities for all team members. Are you looking to advance your professional practice?
Added 1 day ago
TS
Kettle Coordinator (Full Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Full-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 1 day ago
TS
Kettle Coordinator Assistant (Part-Time)
The Salvation Army Canada and Bermuda Territory
Edmonton, AB · St. Albert, AB
- Part-time
Kettle Coordinator II position is a short-term contract position. The incumbent is responsible for oversight of several Christmas Kettle locations in a given geographical zone area. Zone…
Added 1 day ago
A
Coordonnateur(trice) des ventes et de projets / Sales and Project Coordinator/Estimator
Allegion
Longueuil, QC
- Full-time
College-level technical training (for example, industrial design, architectural technician or other related training)
Added 1 day ago
FH
Senior Project Manager - Redevelopment & Major Projects
Fraser Health Authority
Surrey, BC
- $55.25 to $79.42 CAD / hour
- Full-time
Serves as a Redevelopment site coordinator monitoring all planning and project activities on designated site(s), including those led by other site Redevelopment teams, identifying areas of…
Added 1 day ago
FH
Registered Nurse, Emergency - Specialty Qualified -Mission Memorial Hospital
Fraser Health Authority
Mission, BC
- $41.42 to $59.52 CAD / hour
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 day ago
FH
Registered Nurse - Surgical Services - Surgical Specialty Unit - Burnaby Hospital
Fraser Health Authority
Burnaby, BC
- $41.42 to $59.52 CAD / hour
- Other
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 1 day ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Toronto, ON
- $18 to $36 CAD / hour
- Full-time
…marketing, or communications, combined with well-developed technical and business expertise, and a genuine affinity for technology, customer experience, and value realization. You’re a…
Added 1 day ago
SC
SAP iXp Intern - Solution Adoption Campaign Coordinator
SAP Careers
Vancouver, BC
- $18 to $36 CAD / hour
- Full-time
…marketing, or communications, combined with well-developed technical and business expertise, and a genuine affinity for technology, customer experience, and value realization. You’re a…

PheedLoop Events

Account Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Aug 5, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS, startup, and English-French bilingual experience are additional advantages.

Skills

Customer Support
Account Management
Sales
Customer Onboarding
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Cross-Functional Collaboration
Customer Success
Problem-Solving
English Communication

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Conferences
Trade Shows
Hybrid Events
Virtual Events
Live Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Sales
Customer Success
Customer Onboarding
Technical Troubleshooting
Platform Walkthroughs
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Onboarding Scores
Response Times
Post-Event Debriefs
Mid-Contract Consultations
Cross-Functional Collaboration
English
French

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