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Added 7 mins ago
Wholesaler/Advisor Investment Consultant
Cidel
Toronto, ON
Full-time
Market Expansion: Gradually increase external activities, including travel and face-to-face advisor presentations, as the role evolves toward a senior wholesaling capacity.
Added 7 mins ago
Leak Detection Advisor
SGS
Calgary, AB
Full-time
Streamline Control is seeking a Leak Detection Advisor to support the delivery of computational pipeline monitoring (CPM) advisory services to oil and gas pipeline clients across western…
Added 7 mins ago
Senior Analytics Engineer
Securian Canada
Waterloo, ON
$100,000 to $130,000 CAD / year
Full-time
As a Senior Analytics Engineer, you'll play a key role in building the trusted analytics foundation that helps shape strategic decisions across Securian Canada. Your work will influence how…
Added 7 mins ago
Leak Detection Advisor
SGS
Calgary, AB
Full-time
Streamline Control is seeking a Leak Detection Advisor to support the delivery of computational pipeline monitoring (CPM) advisory services to oil and gas pipeline clients across western…
Added 8 mins ago
Senior security advisor
Desjardins
Montreal, QC
Full-time
As a senior security advisor, you help develop and optimize security measures to align with corporate objectives by planning, implementing and overseeing best practices to strengthen…
Added 8 mins ago
Senior Advisor, Business strategies
Desjardins
Montreal, QC · Complexe Desjardins Montréal
Full-time
As a senior business strategy advisor, you help develop plans and business intelligence; monitor business plans and performance; set targets; identify opportunities to improve service…
Added 8 mins ago
Senior Advisor, Audits, Inspections and internal audits
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
Full-time
As a senior capital markets and treasury advisor, you help carry out financial market, capital market and treasury activities, projects and initiatives. You lead and influence development…
Added 8 mins ago
Senior Advisor, Financial disclosure
Desjardins
Levis, QC
Full-time
As a senior financial disclosure advisor, you help prepare, analyze, disclose and monitor financial statements for Desjardins’s financial, statutory, regulatory and strategic reporting. You…
Added 8 mins ago
Senior Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
Full-time
Partnering with Senior Relationship Managers and developing strong business and personal relationships with key advisor clients
Added 8 mins ago
Analyst/Associate - Wealth Management (Global Client Group)
Dimensional Fund Advisors
Toronto, ON
Full-time
Partnering with Senior Relationship Managers to develop strong business and personal relationships with key advisor clients.
Added 8 mins ago
Senior Manager, Information Security Risk
BMO
Toronto, ON · FCP
Full-time
Serve as a senior risk advisor, providing independent oversight, credible challenge, and actionable advice regarding cybersecurity and related technology risks, controls, strategies, and…
Added 8 mins ago
Digital - Consultant
Hatch
Mississauga, ON
Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology
Added 23 mins ago
Research Director, IT Financial Management
Info-Tech Research Group
Canada
Full-time
This is a senior, client-facing advisory role. While it is not a formal people-management position, you set the standard the wider ITFM analyst team works to, and your judgment shapes how…
Added 23 mins ago
Delivering Deal Value Manager
Pwc Canada
Montreal, QC
Full-time
Experience in providing strategic advice and support to senior management, demonstrating extensive knowledge of Mergers, Acquisitions and Divestitures including pre-deal due diligence,…
Added 37 mins ago
AVP, People Strategy & Experience
Federated Co-operatives Limited
Saskatoon, SK
Full-time
Working alongside senior executives and business leaders, you will serve as a trusted strategic advisor, translating business priorities into forward-looking workforce and talent strategies…
Added 37 mins ago
Senior Analytics Engineer
Securian Canada
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
As a Senior Analytics Engineer, you'll play a key role in building the trusted analytics foundation that helps shape strategic decisions across Securian Canada. Your work will influence how…
Added 38 mins ago
Financial Controller
Dunn Group
Vancouver, BC
Full-time
Act as a key financial resource and strategic advisor to multiple members of the senior leadership team
Added 38 mins ago
Senior Events and Promotions Specialist-Limited Term
ontariotechu
Oshawa, ON
Reporting to the Manager, Integrated Communications & Engagement, the Senior Events and Promotions Specialist leads the planning, coordination, and execution of high-profile, pan-university…
Added 53 mins ago
Senior Consultant, Digital
Hatch
Mississauga, ON
Build and maintain trusted advisor relationships with senior client stakeholders across operations, technology, and executive leadership
Added 1 hour ago
Delivering Deal Value Manager
PwC Canada
Montréal-Ouest, QC
Full-time
Experience in providing strategic advice and support to senior management, demonstrating extensive knowledge of Mergers, Acquisitions and Divestitures including pre-deal due diligence,…
Added 1 hour ago
Client Director
helloDarwin
Montreal, QC
Full-time
We're looking for an Executive Advisor to take ownership of a large client portfolio and the team that serves it, made up of account managers and analysts. This is a strategic advisory role…
Added 1 hour ago
Senior IT Audit Manager
BMO
Toronto, ON · FCP
Full-time
…work provides vital assurance to the Board of Directors and senior management on the quality of internal control systems and reduces the risk of loss and reputational damage to the Company.…
Added 1 hour ago
Senior EHS Manager - Commercial Canada
Medtronic
Brampton, ON · CAN-ON Brampton
Full-time
As a senior leader and subject matter expert, the Senior EHS Manager leads the implementation of EHS strategies, drives regulatory compliance, and advances employee engagement initiatives…
Added 1 hour ago
Deputy City Solicitor, Planning, Development & Real Estate Law
City of Mississauga
Mississauga, ON
…risk-informed legal advice. The Deputy City Solicitor is a trusted advisor who builds strong relationships across the corporation, provides strategic counsel to senior leaders and Council,…
Added 1 hour ago
Financial Services Associate - Full Time - 15 Month Contract
Meridian Credit Union
Hamilton, ON
$60,000 to $64,000 CAD / year
Full-time
As a senior member of the branch sales/leadership team, the primary responsibilities for this position will be to understand the financial needs of our Members and provide the appropriate…

PheedLoop

Account Co-ordinator

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 25, 2026
Posting language: English
Posted: Sep 25, 2026

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Applications open in a new tab.

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

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More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships. Support clients during live events, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a positive work ethic, and the ability to work independently and collaboratively. One year of customer success, customer service, or account management experience is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Account Management
Customer Support
Technical Troubleshooting
SaaS Product Knowledge
Sales
Written Communication
Verbal Communication
Problem-Solving
Event Support
Customer Success
Cross-Functional Collaboration

Benefits

Employer-Paid Health Coverage
TTC Subway-Connected Office
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Conferences
Trade Shows
Hybrid Events
Virtual Events
Live Events
Self-Check-In Hardware
Smart Badges
Customer Onboarding
Account Management
Customer Success
Technical Support
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Onboarding Scores
Response Times
Platform Walkthroughs
Post-Event Debriefs
Mid-Contract Consultations
Sales
Product Collaboration
Event Execution
Customer Service
Startup Environment
English-French Bilingualism

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