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Added 3 mins ago
KC
Director, Funding & Servicing
KV Capital
Toronto, ON
- Full-time
Success in this role will depend on your ability to deliver expert-level client service, consistently fund and administer CMHC-insured transactions, and apply your expertise to create value…
Added 3 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle une expérience à la fois stimulante et…
Added 3 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Calgary, AB
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle une expérience à la fois stimulante et…
Added 3 mins ago
KA
Project Architect
Kasian Architecture Interior Design and Planning
Langley (District), BC · Langley, BC
- Full-time
…improve lives. With offices across Canada, we leverage the experience of our 250+ Kasian team members to deliver innovative and unique design solutions in multiple market sectors:…
Added 3 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle une expérience à la fois stimulante et…
Added 3 mins ago
PC
Senior Technical Support Analyst / Analyste principal(e) du soutien technique
Parkland Corporation
Montreal, QC
- Full-time
…des meilleurs talents et nous nous engageons à faire de votre expérience professionnelle une expérience à la fois stimulante et…
Added 3 mins ago
MR
Brand Ambassador
Match Retail
Toronto, ON
- Part-time
…organizations to drive measurable in-store results, build strong client relationships, and develop high-performing field…
Added 3 mins ago
CE
Senior Financial Controller
CPG Executive Search Inc.
Shelburne, ON
- $120,000 to $160,000 CAD / year
- Full-time
Ownership is seeking a Senior Financial Controller with at least 10 years of relevant experience to lead Finance and Operations Finance across the business portfolio.
Added 4 mins ago
T
Advisor, Analytics Consulting
TransUnion
Burlington, ON
- Full-time
As an Advisor, Analytics Consulting, you will serve as the primary delivery lead for client-contracted analytics consulting engagements focused on credit risk management and business…
Added 4 mins ago
TB
PT Support Associate - Seasonal
Tory Burch
Ottawa, ON
- Part-time
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Added 4 mins ago
TB
PT Sales Associate - Seasonal
Tory Burch
Ottawa, ON
- Part-time
You are passionate about delivering a transformational client experience, building our brand one customer at a time and driving business through sales. You demonstrate a strong commitment…
Added 4 mins ago
T
Sr. Business Systems Analyst - Core Platform
TD
London, ON · Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 4 mins ago
T
Data Scientist III - Financial Crimes Network Analytics (ATH 5556)
TD
Toronto, ON · Markham, ON
- Full-time
…Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States…
Added 4 mins ago
NC
Senior Enterprise Network Architect
NAV CANADA
Ottawa, ON
- Full-time
Bachelor’s degree in the field of Computer Engineering, Computer Science, Telecommunications, or an acceptable combination of education, experience, and training.
Added 4 mins ago
WW
Client Experience Manager
Wealth Without Wallstreet
Remote, Canada
- Full-time
- Remote
Client Account Manager, Wealth Without Wall Street
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Contract and Procurement Specialist
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Red Deer, AB
Lead and support competitive procurement activities, including procurement planning, evaluation management, negotiations, contract award, implementation, debriefing activities, and ensuring…
Added 4 mins ago
B
Analyst, Procurement Delivery
BCI
Victoria, BC · CA Victoria
- Full-time
One or more years of experience for Level 1, or three or more years for Level 2, in procurement, contract administration, vendor coordination, project coordination, client service, or…
Added 4 mins ago
B
Manager, Corporate Finance Operations
BCI
Victoria, BC · CA Victoria
- Full-time
Reporting to the Director, Corporate Accounting, you’ll join BCI’s Finance department and lead a team responsible for key operational and transactional finance functions. You’ll work…
Added 4 mins ago
B
Procurement Delivery Lead
BCI
Victoria, BC · CA Victoria
- Full-time
Procurement experience is welcome, but you don't need to know procurement inside and out. Whether your background is in procurement, account management, client services, program delivery,…
Added 4 mins ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
Lead discussions regarding lifecycle roadmaps, capital planning, risk mitigation strategies, and modernization programs.
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Gestionnaire principal(e) de la qualité des projets/Senior Project Quality Manager
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Montreal, QC · (HE)Office_QC, Saint-Laurent
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Added 19 mins ago
Retail Sales Associate, Sandro, Richmond, McArthurGlen Designer Outlet
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As a Sales Associate, you’ll be at the heart of delivering an exceptional client experience, making every shopping moment memorable. You’ll build strong relationships with customers, curate…
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Retail Keyholder, Sandro, Richmond, McArthurGlen Designer Outlet
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…operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for fashion and your customer service skills to create memorable moments for our…
Added 19 mins ago
VC
Social Worker (BSW) - Primary Care
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Powell River, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Within the context of a client and family centred care model and in accordance with the vision and values of the organization, this position is responsible for providing clinical and…
Added 19 mins ago
VC
Mental Health & Addictions Case Coordinator Nurse (RN/RPN) - Powell River, BC
Vancouver Coastal Health
Powell River, BC
- $41.42 to $55.91 CAD / hour
- Temporary
…concurrent disorders (i.e. addictions) to meet the needs of the client and to provide integration and continuity across the care continuum. Establishes and maintains relationships with, and…

Closed listing

PheedLoop

Account Coordinator

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Identify opportunities to expand product usage, support live event execution, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants should be recent or soon-to-be graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Account Management
Customer Support
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Customer Satisfaction
Problem-Solving
Cross-Functional Collaboration
Sales Support
Time Management

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Onboarding
Account Management
Customer Success
Technical Support
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Platform Walkthroughs
Post-Event Debriefs
Mid-Contract Consultations
Live Event Support
Sales
Product Collaboration
Customer Service
Event Operations

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