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Added 18 mins ago
TT
Training & Development Coordinator
TTM Technologies
Toronto, ON
- Full-time
…time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring…
Added 33 mins ago
A
Project Coordinator
Ameresco
AB · Canada - Alberta - Edmonton
- Full-time
Ameresco is seeking a technically oriented Project Coordinator to support the delivery of mechanical, electrical, HVAC, and BMS / Controls scopes across Federal Government project sites in…
Added 33 mins ago
Project Coordinator (Fabrication Shop)
Aecon
Sherwood Park, AB
The Project Coordinator provides day-to-day coordination support to fabrication facility projects. This role is a support function within the project team and plays a critical role in…
Added 59 mins ago
W
Traffic & Logistics Coordinator
Webuild
Toronto, ON
- Full-time
Webuild is an international construction company of civil engineering pioneers who have been at the forefront of the construction business for 120 years. With over 92,000 employees…
Added 59 mins ago
PT
Project Coordinator
Paladin Technologies
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 1 hour ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
…reporting to the Interim Dean, Faculty of Applied Science, Engineering, Technology & Trades working up to 24 hours per week at an hourly rate of…
Added 1 hour ago
VC
Senior Health & Safety Coordinator F/H
VINCI Construction Grands Projets Hellas S.A.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…leader, specialized in the design and construction of major civil engineering and building works in Canada is hiring…
Added 1 hour ago
EC
Estimator
Energy Crane Service
Stony Plain, AB
- Full-time
Previous experience as a crane operator, supervisor, coordinator, project manager, or construction professional will be considered.
Added 1 hour ago
TD
Move Coordinator (Term)
Toronto District School Board
Toronto, ON
- $98,343 to $107,249 CAD / year
- Contract
Reporting to the Senior Manager, Capital Revitalization Services, the Move Coordinator is responsible for planning, coordinating, and overseeing the relocation of school operations to new,…
Added 1 hour ago
WI
Coordinator, Executive Leadership Events & Operations
WSP in Canada
Montreal, QC
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.
Added 1 hour ago
CO
Project Coordinator
City of North Vancouver
North Vancouver, BC
- Contract
Title Project Coordinator Job Status Temporary Full Time Position Overview
Added 1 hour ago
Badging and Clearance Coordinator
Kiewit
ON · Darlington, ON
The Badging and Clearance Coordinator is responsible for supporting the security clearance process for all employees assigned to the SMR-X Project as well as, day to day preparation and…
Added 2 hours ago
AB
Shipping & Logistics Coordinator
Applied Biological Materials Inc
Richmond, BC
- $40,000 to $50,000 USD / year
- Contract
Founded in 2004, Applied Biological Materials (abm) Inc. is a global leader in cell biology and cell engineering, leveraging advanced technologies such as CRISPR to support groundbreaking…
Added 2 hours ago
ST
Sr. Construction Coordinator
Scarborough Transit Connect
Toronto, ON · Scarborough, ON
- Full-time
As part of this project, we are currently looking for a Senior Construction Coordinator to join our team.
Added 2 hours ago
Program Coordinator
I M P Group International Inc.
Amherst, NS
…contractual and customer scorecard requirements. The Program Coordinator will provide customers with the order fulfillment status information as required by the customer and in accordance…
Added 2 hours ago
Administrative Assistant
National Research Council Canada
Ottawa, ON
…world-renowned research pushes the boundaries of science and engineering to make the impossible, possible. Every day we explore new ideas through innovative research and help companies…
Added 2 hours ago
A
Student Coordinator, Production Technician (12-mos contract)
Apotex
Toronto, ON · Etobicoke, ON
- $18 to $24.5 CAD / hour
Coordinate with vendors and contractors to execute maintenance engineering project activities.
Added 3 hours ago
RC
Construction Estimator – Site/Civil
Rutherford Contracting Ltd.
ON · Aurora, Ontario
- Full-time
Submit bond/insurance requests to the Tendering/Office Coordinator
Added 3 hours ago
RC
Project Coordinator
Rutherford Contracting Ltd.
ON · Aurora, Ontario
- Full-time
We are currently looking for a Project Coordinator to join our team! Under the direction of the Project Manager, provide construction management assistance in the execution of contracted…
Added 3 hours ago
YG
Quality Control Coordinator
York Group
Edmonton, AB
- Full-time
The Quality Control Coordinator makes sure York Construction projects meet the quality standards set out in the contract documents, specifications, and applicable codes. This role is about…
Added 3 hours ago
A
Cost Control Coordinator
Amico
Toronto, ON · North York, ON
- Full-time
The Cost Control Coordinator is responsible for analyzing and controlling project costs. This role involves monitoring financial data, preparing detailed reports, and providing insights to…
Added 3 hours ago
B
Health, Safety & Environment Coordinator
BGIS
Vancouver, BC
- Full-time
The Health, Safety, and Environment Coordinator coordinates environmental and health program processes and activities to assist the team in maintaining compliance, mitigating and managing…
Added 3 hours ago
Office Coordinator
Wärtsilä
Dartmouth, NS
We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for…
Added 4 hours ago
J(
Project Controls Coordinator III
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Contract
…Industrial Construction experience, and interfaces with the Engineering, Procurement, Contracting, Execution, and Commissioning phases of the project are highly…
Added 4 hours ago
ME
Project Coordinator
March Elevator Limited
Mississauga, ON
- Full-time
March Elevator Limited is seeking a highly organized and customer-focused Service Coordinator to support our service operations team. The Service Coordinator plays a critical role in…

PheedLoop

Account Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Identify opportunities to expand product usage, support live event execution, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants should be recent or soon-to-be graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Account Management
Customer Support
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Customer Satisfaction
Problem-Solving
Cross-Functional Collaboration
Sales Support
Time Management

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Onboarding
Account Management
Customer Success
Technical Support
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Platform Walkthroughs
Post-Event Debriefs
Mid-Contract Consultations
Live Event Support
Sales
Product Collaboration
Customer Service
Event Operations

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