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Added 8 mins ago
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Intégrateur.trice de développement de produits Cabine / Cabin Integrator of New Development Products
Airbus
Montreal, QC
- Full-time
Vous avez une expérience en tant que ``lead`` ou équivalent;
Added 9 mins ago
Assistant opérateur (bassin de remplacement)
Bunge
Bécancour, QC · Bacancour, Queb
We are passionate, bold and driven. Together, we lead the way to deliver results for our customers, each other and the world.
Added 9 mins ago
CM
Junior Buyer FT 2026-7027
Cambridge Memorial Hospital
Cambridge, ON
- Other
…to the overall department as required to support the daily operations. The Jr. Buyer is responsible for requisitions, contract management, AP exceptions and balancing workload to meet time…
Added 9 mins ago
CM
Junior Buyer FTC 2026-7028
Cambridge Memorial Hospital
Cambridge, ON
- Other
…to the overall department as required to support the daily operations. The Jr. Buyer is responsible for requisitions, contract management, AP exceptions and balancing workload to meet time…
Added 9 mins ago
Logistics Project Manager - Montreal (m/f/d)
Nordex Group
Montreal, QC
…reality for the world. As the Logistics Project Manager, you will lead, coordinate, and oversee logistics and supply chain projects from initiation to completion. This role involves…
Added 9 mins ago
WC
Scale Attendant
Waste Connections of Canada
Elk Point, AB
- Full-time
The Scale Attendant provides administrative support to the operations staff, site administrator and site manager. The successful candidate will quickly develop a working knowledge of the…
Added 9 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 9 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 9 mins ago
FB
Assistant Service Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 9 mins ago
FB
Assistant Deli/Cheese Manager
Farm Boy Inc.
Oakville, ON
- From $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 9 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- From $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 9 mins ago
HO
Food Assistance Support Worker (EFHP)
House of Friendship
Kitchener, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 9 mins ago
HO
Warehouse and Program Helper (EFHP)
House of Friendship
Kitchener, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 9 mins ago
Senior Data Analyst, GTM Operations
7shifts
Saskatoon, SK
…engineers, and analytics engineers, partnering closely with GTM Operations and Finance. Your role is to ensure the teams driving revenue and managing our finances have data they can trust…
Added 9 mins ago
Senior Data Analyst, GTM Operations
7shifts
Toronto, ON
…engineers, and analytics engineers, partnering closely with GTM Operations and Finance. Your role is to ensure the teams driving revenue and managing our finances have data they can trust…
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
St. Catharines, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
DS
Manager of Procurement and Risk Management Services
District School Board of Niagara
ON · Ontario, Canada
- Full-time
Proven ability to lead strategic public sector procurement in compliance with applicable requirements, delivering value for money and advancing the Board's priorities.
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Mississauga, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
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Intégrateur De Systèmes / Systems Integrator
Actalent
Dorval, QC
- $30 to $70 CAD / hour
- Contract
Coordonner la définition technique avec les partenaires, fournisseurs et équipes des opérations, selon les besoins.
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Burlington, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
FB
Assistant Chef Manager
Farm Boy Inc.
Toronto, ON
- $21.5 CAD / hour
- Full-time
You’ll partner with the Department Manager to help lead the delivery of exceptional food and service experiences that reflect Farm Boy’s commitment to the best fresh shopping experience.…
Added 23 mins ago
AG
Analyste FP&A Sénior - Senior FP&A Analyst
Amiel Group
Laval, QC
- Full-time
Relevant du/de la Gestionnaire FP&A, vous travaillerez à la croisée de la finance, des opérations et de l’intelligence d’affaires, dans un environnement où vos analyses, vos recommandations…
Added 23 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Mississauga, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 23 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Toronto, ON
- $55,000 to $60,000 CAD / year
- Full-time
Develop and lead a high-performance team by overseeing recruitment, training, coaching, performance reviews, recognition, and ongoing development while maintaining confidentiality and trust.
Added 23 mins ago
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Mine Superintendent
Hays
Red Lake, ON
- $160,000 to $200,000 CAD / year
- Full-time
…accountable for ensuring safe, efficient, and cost-effective operations while meeting production, development, and business…

PheedLoop

Account Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Identify opportunities to expand product usage, support live event execution, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants should be recent or soon-to-be graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Account Management
Customer Support
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Customer Satisfaction
Problem-Solving
Cross-Functional Collaboration
Sales Support
Time Management

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Onboarding
Account Management
Customer Success
Technical Support
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Platform Walkthroughs
Post-Event Debriefs
Mid-Contract Consultations
Live Event Support
Sales
Product Collaboration
Customer Service
Event Operations

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