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Added 2 mins ago
PH
Medical Technologist Cytogenetics P2A
Provincial Health Services Authority
Vancouver, BC
- Temporary
…Maintains clean and safe working area 13. Notifies Team Lead or Technical Coordinator of any equipment malfunction, patient safety learning occurrence or non-conformance to standard…
Added 17 mins ago
CT
TECHNICAL INTEGRATION & CONVERSION COORDINATOR - RIS / PACS
Chrome Technologies
Montreal, QC
- Full-time
We are looking for a Digital Health-IT Cutover Coordinator to join our team of consultants in our Montreal office on a permanent basis.
Added 1 hour ago
SI
Maintenance Scheduler (Coordinator)
Saputo Inc.
Saskatoon, SK
- Full-time
Work closely with the material coordinator to align strategies for best inventory management of maintenance supplies, tools and equipment.
Added 2 hours ago
LC
Chemistry Lab Technician RPT
Lambton College
Sarnia, ON
- Internship
The role is responsible for performing a variety of specialized technical tasks in our Lambton College labs in addition to demonstrating routine experiments to students.
Added 2 hours ago
KR
People Operations Coordinator
Kassen Recruitment
Toronto, ON
- $60,000 to $65,000 CAD / year
- Full-time
A multi-faceted organization is seeking a People Operations Coordinator to support its centralized Human Resources function. This role is ideal for an experienced HR professional who enjoys…
Added 4 hours ago
SP
Project Coordinator/Senior Project Coordinator (Edmonton)
Synergy Projects Ltd.
AB · Edmonton, AB
- Full-time
Synergy Projects Ltd. is seeking a Project Coordinator/Senior Project Coordinator to work with the project team towards the timely coordination of workflow regarding construction projects,…
Added 5 hours ago
V
Coordonnateur de projet
VINCI
Vancouver, BC
- Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 5 hours ago
NE
Site Health, Safety & Environment Coordinator
NexGen Energy Ltd.
La Loche, SK
- Full-time
Reporting to the Site Manager, Health & Safety, Radiation, and Environment (HSRE), the Health & Safety Coordinator will play a fundamental role in supporting all workers on site, including…
Added 7 hours ago
BC
Project Manager
BELFOR CANADA INC.
Hamilton, ON
- $75,000 CAD / year
- Full-time
…provide data to create estimates. The Project Manager provides technical explanations and feedback to clients, adjusters and consultants. A Project Manager will also be expected to…
Added 7 hours ago
Production Shift Supervisor
Amrize
Saint-Constant, QC · St-Constant, Queb
Provide operational coverage for the Production Manager and Production Coordinator as required.
Added 7 hours ago
SI
Maintenance Scheduler (Coordinator)
Saputo Inc.
Saskatoon, SK
- Full-time
Work closely with the material coordinator to align strategies for best inventory management of maintenance supplies, tools and equipment.
Added 7 hours ago
BE
Production & Operations Coordinator
Boundary Equipment Co. Ltd.
Port Coquitlam, BC
- Full-time
At Bridge Machine, we're looking for a Production & Operations Coordinator who enjoys being at the centre of it all.
Added 8 hours ago
B
Tenant Services Coordinator
BGIS
Toronto, ON
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. They…
Added 8 hours ago
E
Sport Event Management - Account Coordinator
EventConnect
London, ON
- Other
At EventConnect our clients are the focus of our team every day. As an Account Coordinator, you will contribute to the day-to-day tasks and workflows alongside the Operations and Account…
Added 8 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and…
Added 8 hours ago
C
Analyste Produit
CGI
Montreal, QC
- Full-time
Potential backgrounds could include: Product Analyst / Product Owner, Business Systems Analyst, Technical Business Analyst, Application Analyst, Functional Analyst, Business Analyst with…
Added 8 hours ago
SM
GOAPRDJP000001039 – Administrative Assistant – Intermediate
S M Software Solutions Inc
Calgary, AB
- Internship
…maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and…
Added 8 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and…
Added 8 hours ago
SM
GOAPRDJP000001040 – Administrative Assistant – Intermediate
S M Software Solutions Inc
AB · Edmonton, AB
- Internship
…maintain accurate appeal statuses, troubleshoot process and technical issues, and prepare final appeal decisions for publication and…
Added 9 hours ago
GC
Coordinator, MaterialsNew
Glencore Canada
Elkford, BC
- $85,000 to $100,000 CAD / year
- Full-time
Verify availability of service manuals and relevant technical documentation for processing equipment via regular communication with Execution
Added 9 hours ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Service Coordinator is responsible for the efficient scheduling of technical resources and assignments. The Service Coordinator utilizes ticketing, and other systems as tools to…
Added 9 hours ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
The Project Coordinator will manage, coordinate, and execute the project plan. Participate in the delivery of all activities and manage resources for efficiency and project profitability.…
Added 9 hours ago
SF
Coordonnateur de projet
Soletanche Freyssinet
Vancouver, BC
- Full-time
The Project Coordinator supports the implementation of projects by coordinating activities, monitoring work and communicating with stakeholders. He/she contributes to the respect of…
Added 10 hours ago
HE
BIM Coordinator
Hitachi Energy
Montreal, QC · Saint-Laurent, QC
- Full-time
Ready to help shape the future of digital engineering and sustainable energy? Hitachi Energy is looking for a BIM Coordinator to join our Grid & Power Quality Solutions team in Raleigh,…
Added 10 hours ago
NG
Construction Surveyor
New Gold Inc.
Emo, ON
- Full-time
Position Reports To: Construction Technical Supervisor

PheedLoop

Account Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Identify opportunities to expand product usage, support live event execution, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants should be recent or soon-to-be graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. One year of experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Account Management
Customer Support
Technical Troubleshooting
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Customer Satisfaction
Problem-Solving
Cross-Functional Collaboration
Sales Support
Time Management

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Onboarding
Account Management
Customer Success
Technical Support
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Platform Walkthroughs
Post-Event Debriefs
Mid-Contract Consultations
Live Event Support
Sales
Product Collaboration
Customer Service
Event Operations

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