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Added 43 mins ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
…business challenges into working solutions. You will be the senior advisor clients rely on through delivery. You will help Sales scope service engagements, so projects start on solid…
Added 43 mins ago
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Contract Advisor
Adecco
Calgary, AB
- $60 to $77 CAD / hour
- Full-time
Adecco is currently recruiting for a Contracts Advisor on behalf of a leading Oil & Gas client in Calgary, AB. This is a 12-month contract opportunity with potential for extension.
Added 44 mins ago
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Relationship Advisor
OPTrust
Toronto, ON
- Full-time
Reporting directly to the CIO, the Relationship Advisor will oversee various operational and business administration aspects pertaining to all requirements of the CIO’s office. The…
Added 44 mins ago
EH
Business Development Account Manager (AM) FT
Edgewood Health Network Inc
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Serve as a trusted advisor and primary point of contact for assigned clients, ensuring they feel heard, supported and valued.
Added 59 mins ago
YU
Enrolment Services Coordinator
Yorkville University
New Westminster, BC
- Contract
…are hiring an Enrolment Services Coordinator for a 12-month contract. As our new Enrolment Services Coordinator, you will play a key role in supporting the admissions process for Yorkville…
Added 59 mins ago
CH
Pharmacy Operations & Product Advisor - 14 Months Mat Leave Contract-Express Scripts Canada
Cigna Healthcare
Mississauga, ON
- Full-time
The Pharmacy Operations & Product Advisor supports operational continuity and product enablement through the coordination of operational, system, process, and business activities. The role…
Added 1 hour ago
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Relationship Advisor
OPTrust
Toronto, ON
- Contract
Reporting directly to the CIO, the Relationship Advisor will oversee various operational and business administration aspects pertaining to all requirements of the CIO’s office. The…
Added 1 hour ago
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Communications Business Manager, (low voltage comms)
Able Electric 2016 Limited
Dartmouth, NS
- Full-time
Collaborate with the Safety Advisor on hazards, safe work practices, and job‑specific risks.
Added 1 hour ago
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Indigenous Student Success Strategy Implementation Advisor (Contract)
Conestoga College
Kitchener, ON
- Full-time
Temporary full-time Administrative, new contract position (Nov 1, 2026, to June 30, 2027)
Added 1 hour ago
EC
Business Development Account Manager (AM) FT
EHN Canada
Toronto, ON
- $80,000 to $95,000 CAD / year
- Full-time
Serve as a trusted advisor and primary point of contact for assigned clients, ensuring they feel heard, supported and valued.
Added 1 hour ago
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Customer Success Representative
Global Relay
Vancouver, BC
- Full-time
Acts as a trusted advisor: CSRs build strong relationships with customers, understand their needs and goals, and provide strategic guidance to help them achieve success
Added 1 hour ago
Project Manager, Capital Delivery - Various External Projects
Infrastructure Ontario
Toronto, ON
Manage procurement activities, including RFQ and RFP processes, advisor engagements, evaluations, negotiations, and contract execution.
Added 1 hour ago
Financial Services - Business Office
The Jim Pattison Auto Group
Victoria, BC
…personable individual to join our sales team as a Financial Services Advisor. If you strive to achieve excellence in customer satisfaction and relationship building, this opportunity is for…
Added 1 hour ago
Customer Success Representative
Global Relay
Vancouver, BC
Acts as a trusted advisor: CSRs build strong relationships with customers, understand their needs and goals, and provide strategic guidance to help them achieve success
Added 1 hour ago
Vertical Account Manager, Industrial Automation, Automotive
Siemens
Oakville, ON
You will act as a trusted advisor, understanding the unique operational, technological, and strategic requirements of the automotive sector. This role requires a blend of strategic sales…
Added 1 hour ago
Financial Advisor - Brandon, Manitoba (Contract- 14 Months)
Scotiabank
Brandon, MB
Added 1 hour ago
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Construction Manager - Station Area
Arcadis
Toronto, ON
- Full-time
…Subway Extension (YNSE) corridor, as part of the Technical Advisor services and on behalf of Metrolinx. YNSE will feature five planned stations extending from Finch Station to York Region:…
Added 2 hours ago
EG
Vice President, Municipal Engineering
Egis Group
Toronto, ON
- Full-time
Act as a trusted advisor on integrated municipal infrastructure programs, including roadway and underground servicing.
Added 2 hours ago
Engineer, Capital Projects - Referral Eligible
Trans Mountain
Edmonton, AB
Added 3 hours ago
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Senior Legal Counsel
lululemon
Vancouver, BC
- Full-time
…compliance automation processes. Success means becoming the go‑to advisor for our partners, a thought leader in the business, and a culture champion who enables partners to achieve…
Added 3 hours ago
FA
P3 Project Manager, Infrastructure Asset Management
Fengate Asset Management
Brampton, ON
- $100,000 to $115,000 CAD / year
- Full-time
…Contracting Authority, Contractors, Shareholders, Lenders' Technical Advisor, and others through formal and informal…
Added 3 hours ago
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Account Specialist
PheedLoop
Toronto, ON
- Full-time
Build strong client relationships and act as a trusted advisor.
Added 3 hours ago
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Account Manager (Client Success & Growth)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their…
Added 3 hours ago
YI
Client Success Manager - Bilingual (French & English)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…strategic upselling and renewals. You'll serve as a trusted advisor to our clients, ensuring they achieve maximum value from our solutions while identifying opportunities to expand their…
Added 4 hours ago
Manager, Credit Risk Model Validation
BMO
Toronto, ON · FCP
Acts as a trusted advisor to assigned business/group.

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

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More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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