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Added 3 mins ago
CO
Senior Software Developer
City of Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Coordinator of Data & Applications, the Senior Software Developer leads the conception and development of complicated and more in-depth software solutions that harmonize…
Added 18 mins ago
MR
Assistant Project Coordinator/Co-op Student (Special Projects)
Maple Reinders
Mississauga, ON
- Contract
As an Assistant Project Coordinator, you will have the opportunity to support our Project Managers & Superintendents in the delivery of our exciting Buildings (ICI) projects. The focus of…
Added 19 mins ago
TS
Marketing Specialist
The Sutherland Group of Companies
West Kelowna, BC
- $60,000 to $70,000 CAD / year
- Full-time
Coordinate the design, production, and distribution of branded materials, including signage, decals, print collateral, promotional products, event materials, and employee communications.
Added 33 mins ago
YB
Events & Community Engagement Coordinator
YWCA Banff
Banff, AB
- Full-time
YWCA Banff is seeking a creative, highly organized and self-directed Events & Community Engagement Coordinator to bring people together through meaningful events and community initiatives.
Added 48 mins ago
H
Content & Pursuits Coordinator
Heavy
Calgary, AB
- Full-time
Heavy creates bold, unexpected work in the built world. We’re looking for a Content & Pursuits Coordinator to help tell the stories behind our projects and support the proposals,…
Added 48 mins ago
CD
Thérapeute en santé mentale (clientèle adulte)
Centre de santé communautaire Hamilton/Niagara
Welland, ON
- Contract
Participate in the design and implementation of new programs to meet the clients ‘needs in the community: needs assessment, promotion and client recruitment
Added 48 mins ago
B
Tenant Services Coordinator
BGIS
Surrey, BC
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position…
Added 1 hour ago
M(
Coordinator, Ticketing Communications
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
As a Coordinator, Ticketing Communications, you will be part of a dynamic group supporting MLSE’s Ticketing initiatives through communications channels, primarily email campaigns. Reporting…
Added 1 hour ago
OG
Senior Project Coordinator
Onni Group of Companies
Vancouver, BC
- Full-time
…dynamic Construction team in Vancouver as a Senior Project Coordinator. Take on a pivotal role in our exciting projects and be at the forefront of transforming ideas into reality. With us,…
Added 1 hour ago
IH
Content & Pursuits Coordinator
Inspired HR
Calgary, AB
- Full-time
We’re looking for a Content & Pursuits Coordinator who can help turn that strategy into action. This role is equal parts creative and organized, capturing the stories happening across Heavy…
Added 2 hours ago
Program Coordinator
Government of Alberta
Calgary, AB
Reporting to the Manager, Special Projects, the Program Coordinator is responsible for providing technical assistance, advice, policy and process interpretations to the Branch, and…
Added 2 hours ago
HR
Supply Chain Cooridnator
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Right now we are looking for a Supply Chain Coordinator to work with our Operating Room, Surgical Program.
Added 2 hours ago
CS
Marketing Content Coordinator (Bilingual) | Coordonnateur ou coordonnatrice, contenu marketing (bilingue)
Canadian Ski Instructors' Alliance / Alliance des moniteurs de ski du Canada
Canada
- $47,500 to $59,400 CAD / year
- Full-time
Added 3 hours ago
A
Station Field Coordinator
Amico
Toronto, ON · North York, ON
- Full-time
The Station Field Coordinator will be responsible for overseeing and managing on-site engineering activities related to the construction of transit stations. This role involves ensuring…
Added 3 hours ago
LM
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
Apply current civil, structural, mechanical, piping, and electrical design standards and procedures as well as governmental and regulatory board standards as applicable.
Added 3 hours ago
LG
JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
Laframboise Groupe
Long Sault, ON
- Full-time
Apply current civil, structural, mechanical, piping, and electrical design standards and procedures as well as governmental and regulatory board standards as applicable.
Added 3 hours ago
SM
Architectural Student Corp Space & Real Estate
St. Michael's Hospital
Toronto, ON
- Temporary
…and expanding departments. As part of this, the Architectural Coordinator would assist on numerous projects to help achieve St. Michael's Hospital's goal of being recognized internationally…
Added 3 hours ago
CA
BIM Coordinator
Cumulus Architects
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Cumulus Architects Inc. is a dynamic and innovative interdisciplinary practice grounded in the principles of team-based design and collective intelligence. Simply put, we believe that…
Added 3 hours ago
MR
Assistant Project Coordinator/Co-op Student (Special Projects)
Maple Reinders
Remote, Canada
- Contract
- Remote
As an Assistant Project Coordinator, you will have the opportunity to support our Project Managers & Superintendents in the delivery of our exciting Buildings (ICI) projects. The focus of…
Added 3 hours ago
AU
Manager, Marketing
Algoma University
Sault Ste. Marie, ON
- $91,863 to $114,829 CAD / year
- Full-time
Partner with the Communications team to provide marketing, design, and/or production support for Presidential reports and presentations, and institutional announcements.
Added 3 hours ago
A
Civil Engineering Co-op Student
AtkinsRéalis
Toronto, ON
- Full-time
Review and understand design drawings and specifications.
Added 4 hours ago
MB
After Sales Service Coordinator
Maison Birks
Montreal, QC
- Full-time
Established since 1879, Birks is a luxury jewelry store whose reputation is built on quality, exclusivity, unique design, and excellence in service. We pride ourselves in offering…
Added 4 hours ago
BU
Instructor Half Course ERSC 3P91 Winter D3
Brock University
St. Catharines, ON · Main Campus (Employees)
- Part-time
Added 4 hours ago
B
Tenant Services Coordinator
BGIS
Surrey, BC
- Full-time
The Tenant Services Coordinator supports BGIS clients by coordinating the delivery of small-scale maintenance projects, workspace changes, design services and office services. This position…
Added 4 hours ago
I
Logistics & Inventory Coordinator
Inpho
Ottawa, ON · Kanata, ON
- $75,000 to $90,000 CAD / year
- Full-time
We are seeking a detail-oriented Logistics & Inventory Coordinator to handle the daily movement of our semiconductor products and engineering equipment. This role is responsible for the…

Closed listing

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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