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Added 19 mins ago
LI
Coordonnateur/trice/ de projets - Project Coordinator
LUXIA INC
Montreal, QC
- Full-time
As Project Coordinator, you will be the operational hub between customers, suppliers, and internal teams, ensuring projects move seamlessly from order to delivery. You will coordinate…
Added 34 mins ago
NP
Project & Documentation Coordinator
N2X Process Solutions
Calgary, AB
- Full-time
N2X Process Solutions is on the search for a talented Project & Documentation Coordinator!
Added 49 mins ago
FC
Maintenance Manager
FLEET CANADA INC
Fort Erie, ON
- $70,000 to $90,000 CAD / year
- Full-time
…fulfilling careers in a variety of areas, including production, engineering, quality, methods planning, and…
Added 49 mins ago
FC
Program Coordinator - Aerospace
FLEET CANADA INC
Fort Erie, ON
- Full-time
…fulfilling careers in a variety of areas, including production, engineering, quality, methods planning, and…
Added 1 hour ago
X
Quantum Architecture Scientist
Xanadu
Toronto, ON
- Full-time
MSc or PhD in Physics, Engineering, Computer Science or a related technical field.
Added 1 hour ago
Project Coordinator
CMiC
Toronto, ON
…and cost management systems designed for the Construction and Engineering…
Added 1 hour ago
Payroll and HCM Implementation Consultant
CMiC
Toronto, ON
…between Project Coordinators, Project Managers, HCM Project Coordinator and HCM consultants for both ERP and cloud-based implementations to ensure the order, timely and well communicated…
Added 2 hours ago
S
Project Engineering Coordinator – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
The Project Engineering Coordinator supports the engineering and project management teams in the planning, coordination, and follow-up of technical activities related to transportation and…
Added 3 hours ago
AE
Human Resources Coordinator
Associated Engineering
AB · Edmonton, AB
- Full-time
Associated Environmental Consultants, part of the Associated Engineering Group of companies, is a proudly Canadian, employee-owned organization. We are seeking an experienced and dedicated…
Added 4 hours ago
TN
CNC Machinist
The NARMCO Group
Windsor, ON
- Full-time
Work with CNC coordinator and engineering staff on various projects
Added 4 hours ago
P
Health And Safety Coordinator (Night Shift)
PACT
Mississauga, ON
- Full-time
The Health & Safety Coordinator (night shifts) supports the implementation and administration of health and safety programs across assigned project scopes within the PACT program.
Added 4 hours ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart Specialty Health Network
Mississauga, ON
- Full-time
…financial assistance programs, data management and acts as a coordinator for various projects. You will work closely with the program management team to deliver exceptional client…
Added 9 hours ago
BP
Document Control and Proposal Coordinator
Bunch Projects
Calgary, AB
- Full-time
Reporting to the Sr. VP Engineering, the successful candidate will manage the document control function across engineering, procurement, construction, and commissioning phases. This role…
Added 9 hours ago
KE
RMA Coordinator
Kontron Europe
Boisbriand, QC
- Full-time
Do you want to be at the heart of Operations and Sales? Join Kontron Canada as an RMA Coordinator.
Added 10 hours ago
S
Multidisciplinary BIM Coordinator
SYSTRA
Montreal, QC
- $70,000 to $100,000 CAD / year
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 13 hours ago
MO
Project Coordinator
Municipality of the County of Annapolis
Annapolis Royal, NS
- Full-time
Project Coordinator - Full-Time, Permanent Role
Added 13 hours ago
Conseiller.ère, Environnement /Contrat temporaire de 15 mois (remplacement de congé de maternité).
Logistec
Montreal, QC
Would you like to make a tangible contribution to environmental protection while working at the heart of port operations? Join LOGISTEC as an Environmental Coordinator.
Added 14 hours ago
PA
Maintenance Planner
Porter Airlines Inc.
Ottawa, ON
- Full-time
The Coordinator, Maintenance Planning will assist in the daily planning of maintenance to Porter Airlines Aircraft.
Added 14 hours ago
S
Building Coordinator
SYSTRA
Montreal, QC
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 16 hours ago
AT
Building information modelling (BIM) coordinator
ALSTOM Transport Canada Inc
Toronto, ON
- $98,193 to $105,000 CAD / year
- Full-time
- Hybrid
Added 16 hours ago
GE
Project Coordinator - Burlington
Gerrie Electric Wholesale Ltd.
Burlington, ON
- Full-time
Added 19 hours ago
BG
Production Scheduler/Coordinator
BV GLAZING
Concord, ON
- $55,000 to $65,000 CAD / year
- Full-time
BVGlazing Systems is seeking a Production Scheduler / Coordinator to support the planning and coordination of manufacturing operations in a fast-paced window, glass, and railing production…
Added 19 hours ago
GE
Project Coordinator - Burlington
Gerrie Electric Wholesale LTD
Burlington, ON
- Full-time
Added 20 hours ago
LH
Facilities and Maintenance Coordinator - 18 month Contract
Lifemark Health Group
Toronto, ON
- $55,000 to $75,000 CAD / year
- Temporary
The Facilities & Maintenance Coordinator supports the effective operation, maintenance, and service delivery of facilities, buildings, equipment, and related infrastructure. This role…
Added 22 hours ago
F
Electrical Material Controller
Fluor
Vancouver, BC
- Full-time
Fluor is one of Canada's top employers and is recognized globally as a leader in the Engineering, Procurement, Construction, Fabrication, and Maintenance industry. Our focus on innovation…

Closed listing

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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