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Added 6 mins ago
HH
Disability Management Administrative Coordinator
Halton Healthcare
Oakville, ON
- Full-time
Reporting to the Manager, Disability Management, the Disability Management Administrative Coordinator will be responsible for providing support in the, administration and implementation of…
Added 19 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Internship
We are recruiting a clinical research coordinator to contribute to a project evaluating the effectivess of virtual reality exposure therapy for anxiety and related disorders in psychiatric…
Added 19 mins ago
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Electrical Coordinator
Aplin
Cambridge Bay, NU
- Contract
We are seeking an experienced and highly organized Electrical Coordinator to support the planning, execution, and coordination of electrical infrastructure and operations. This role will…
Added 19 mins ago
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Property Manager - Multi-Residential (Contract)
Morguard
Toronto, ON
- Full-time
…and a commitment to exceeding expectations. Through proactive problem-solving, meticulous attention to detail, and strong leadership, this role ensures that residents feel valued,…
Added 19 mins ago
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Production Manager, Live Events
Stagevision
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Sitting at the intersection of Sales and Operations and working hand in hand with our Production Coordinator, you’ll own your assigned events from first quote to final reconciliation:…
Added 51 mins ago
MH
Community Coordinator - Warranty
Mattamy Homes
Oakville, ON · Milton, ON
- Full-time
The Community Coordinator – Warranty provides exceptional customer service to Mattamy homeowners, trade partners and internal staff while performing office administration duties to ensure…
Added 1 hour ago
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Administrative Coordinator
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
We are looking for an Administrative Coordinator to join our satellite systems team at our Montreal office.
Added 2 hours ago
MH
Security Systems Administrator
Manitoba Hydro
Winnipeg, MB
- Full-time
Support the Physical Access Coordinator for the provisioning and revocation of access in multiple applications within appropriate timelines.
Added 2 hours ago
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Field Operations Specialist
BinSentry
Kitchener, ON
- Full-time
…accurate and reliable. As our Operations Quality and Systems Coordinator, you will review fleet performance, investigate discrepancies, validate customer inventory comparisons, and improve…
Added 2 hours ago
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Coordinator, Reception & Guest Experience
OMERS
Toronto, ON · Head Office Toronto
- Full-time
As an integral member of the Guest Experience team and a corporate ambassador for OMERS, the Coordinator, Reception & Guest Experience reports to the Lead, Reception and Meeting Services…
Added 2 hours ago
SC
Resource Coordinator - Complex Special Needs
Service Coordination For Persons With Special Need
Ottawa, ON
- $55,250 to $65,000 CAD / year
- Full-time
Reporting directly to the Supervisor of Complex Special Needs, the Resource Coordinator is responsible for monitoring the provision of services for eligible children. Through a…
Added 2 hours ago
BC
Project Coordinator - Buildings East
Bird Construction
Winnipeg, MB
- Full-time
Project Coordinator - Buildings EastAs a Project Coordinator, you will gain hands on experience supporting daily construction activities while working closely with Superintendents, Project…
Added 3 hours ago
AW
Managed Order Coordinator
All Weather At Home
Edmonton, AB
- Full-time
We’re currently hiring a Managed Order Coordinator to join our Capacity Planning team. This is a maternity leave position for an 18-month term.
Added 3 hours ago
ER
Project Coordinator - Roofing Projects
Empire Roofing
Windsor, ON
- Full-time
Aptitude for identifying issues, analyzing root causes, and developing practical solutions. Strong problem-solving skills enable Production Coordinators to address challenges that arise…
Added 3 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
ON · Simcoe Community Church & Family Services
- Part-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 3 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Burlington, ON
- Full-time
Assist the Christmas Kettle Coordinator with scheduling kettle staff and/or volunteers and responds to emergency absences, etc.
Added 4 hours ago
TS
Christmas Kettle Assistant
The Salvation Army in Canada
Moncton, NB
- Part-time
Assist the Christmas Kettle Coordinator by responding to emergency absences, etc.
Added 4 hours ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Moncton, NB
- Part-time
Assist the Christmas Kettle Coordinator by responding to emergency absences, etc.
Added 4 hours ago
ST
TV Station Coordinator - Canada
Simply TV
Remote, Canada
- Remote
As a Station Coordinator, you will be part of our Ingest team and play an important role in managing information received from broadcasters and content owners, primarily across the US…
Added 5 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 5 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 5 hours ago
BB
Office Administrator - Part-Time
Brunswick Brokers
Saint John, NB
- Part-time
Assist Marketing and Research Coordinator in the maintenance of databases and listing spreadsheets, ensuring data integrity, and organization of shared files.
Added 7 hours ago
SH
Interfacility Transport Coordinator
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 9 hours ago
AG
Warranty & Seasonal Coordinator
Akash Group of Companies
Edmonton, AB
- Full-time
We are seeking a Warranty & Seasonal Coordinator to join our Warranty team in Edmonton, Alberta.
Added 11 hours ago
Interfacility Transport Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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