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Added 12 mins ago
D
Advisor, Securities
Desjardins
Montreal, QC
- Full-time
Complete account openings, forms and securities transactions as directed by the advisor(s)
Added 12 mins ago
D
Advisor, Securities
Desjardins
Montreal, QC
- Full-time
Complete account openings, forms and securities transactions as directed by the advisor(s)
Added 12 mins ago
YU
Accessibility and Learning Strategies Specialist
Yorkville University
New Westminster, BC
- Full-time
…expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful…
Added 12 mins ago
C
Sales Agronomist
Co-op
Virden, MB
- Full-time
Develop long-term customer relationships as a trusted agronomic advisor
Added 25 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
Added 27 mins ago
Mobile Client Advisor, Auto Insurance
Acera Insurance Services Ltd.
Kelowna, BC
Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
Added 27 mins ago
BB
Director, Loyalty Solutions - Financials
Bond Brand Loyalty
Canada
- $136,330.4 to $167,217.2 CAD / year
Build and maintain trusted internal and senior client relationships, acting as a strategic advisor on loyalty economics and commercial implications bringing strong financial acumen and…
Added 54 mins ago
P
Account Specialist
PheedLoop
Toronto, ON
- Full-time
Build strong client relationships and act as a trusted advisor.
Added 57 mins ago
YI
Account Manager (Client Success & Growth)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every…
Added 57 mins ago
YI
Client Success Manager - Bilingual (French & English)
YuJa Inc.
Toronto, ON · North York, Ontario
- Full-time
…invest in our employees by fostering career growth, continuous learning, and opportunities for advancement. Our culture is rooted in collaboration, inclusivity, and belonging, where every…
Added 1 hour ago
T
Senior Analyst, Advanced Security Response Team (ASRT), Web Application Security
Thales
Vancouver, BC
- Full-time
Own the technical resolution of complex customer issues, escalations, and critical incidents, acting as a trusted advisor while ensuring timely communication, root cause analysis, and…
Added 1 hour ago
D
Advisor, Securities
Desjardins
Brossard, QC · Cowansville, QC · Gatineau, QC · Laval, QC · Mont-Saint-Hilaire, QC · Montreal, QC · Pointe-Claire, QC · Quebec, QC · Saint-Hyacinthe, QC · Salaberry-de-Valleyfield, QC · Sherbrooke, QC · Thetford Mines, QC · Trois-Rivières, QC · Val-d'Or, QC · Victoriaville, QC
- Full-time
Complete account openings, forms and securities transactions as directed by the advisor(s).
Added 1 hour ago
D
Senior Advisor, Pricing of products and services
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior product and service pricing advisor, you help develop, update and monitor prices for products and services to promote business development and maximize profitability. You lead…
Added 1 hour ago
D
Personal Finance Advisor
Desjardins
Alma, QC · St-Jean, QC · Caisse d'économie Desjardins de la Métallurgie et des Produits forestiers (Saguenay-Lac-Saint-Jean)
- Full-time
As a personal finance advisor, you’re responsible for developing and maintaining lasting and trusting business relationships with members and clients, to ensure they’re satisfied. Your role…
Added 1 hour ago
MH
Human Resources Advisor
Medicine Hat College
Medicine Hat, AB
- Full-time
Reporting to the Manager, Human Resources, the Human Resource Advisor is responsible for providing a range of human resource services to employees and managers within MHC in accordance with…
Added 1 hour ago
S
Financial Advisor - Port Elgin/Owen Sound
Scotiabank
Owen Sound, ON
- Full-time
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 1 hour ago
O
Chief Compliance Officer
Objectway
Toronto, ON
- $180,000 to $200,000 CAD / year
- Full-time
Learning & Development: $1000 L&D stipend to put towards professional development, Lunch & Learn opportunities, continual companywide workshops <span…
Added 1 hour ago
Manager, Credit Risk Model Validation
BMO
Toronto, ON · FCP
Acts as a trusted advisor to assigned business/group.
Added 1 hour ago
Senior Manager, Credit Risk Model Validation
BMO
Toronto, ON · FCP
Provides strategic input into business decisions as a trusted advisor.
Added 1 hour ago
B
Senior Manager-PM Quality Assurance
BMO
Toronto, ON · YNG
- Full-time
Provides strategic input into business decisions as a trusted advisor.
Added 1 hour ago
Financial Advisor - Port Elgin/Owen Sound
Scotiabank
Owen Sound, ON
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 1 hour ago
Financial Advisor - Bayview Village Centre, North York, ON
Scotiabank
Toronto, ON · North York, ON
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 1 hour ago
Financial Advisor - St Marys (37.5 hours/week)
Scotiabank
St. Marys, ON
…and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At Scotiabank – you can make an impact. You help make the futures of…
Added 1 hour ago
Senior Product Manager
Range
Toronto, ON
At Range Group we believe in the power of the professional travel advisor. We represent over $4.5 billion in annual travel sales. All our investments stem from a common thesis, that travel…
Added 1 hour ago
W
Senior Director, Associate Experience & Talent
Walmart
Mississauga, ON
- Full-time
…Walmart Canada's growth agenda. You will serve as a strategic advisor to executive leaders, leveraging workforce insights, talent strategies, and people programs to drive business…

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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