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Added 6 mins ago
KV
Director, Private Capital Investments
Kilmer Van Nostrand Co. Limited
Toronto, ON
- Full-time
…Director, Private Capital Investments. In this role, you will lead investments across the full lifecycle, from evaluating opportunities and overseeing due diligence through transaction…
Added 8 mins ago
TA
Technical Project Manager
TerraSense Analytics Ltd
Calgary, AB
- Full-time
Terra Sense Analytics is looking for a Technical Project Manager.
Added 8 mins ago
R
Senior Product Manager
Rentsync
Westmount, QC
- $100,000 to $150,000 CAD / year
This is a role for someone who has already done the job at a senior level: you've owned products through full lifecycles, you make decisions grounded in data, and you're comfortable getting…
Added 19 mins ago
TS
Senior Business Analyst
TD Securities
Toronto, ON
- Full-time
Senior Business Analyst, Trade Finance Operations
Added 19 mins ago
R&
Business Analyst III
Robertson & Company Ltd.
Toronto, ON
- Contract
Continuously align with senior management on the product delivery roadmap, defined Minimum Marketable Features or Minimum Viable Products and release cadence
Added 19 mins ago
T
Full Stack Engineer
TekRek
Vancouver, BC
- $160,000 to $190,000 CAD / year
- Full-time
This is a senior, hands-on Full Stack Engineer role with real technical leadership attached. You’ll lead a team building the customer-facing products that bring in revenue, and you’ll own…
Added 19 mins ago
TC
Delivery Lead
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Assist senior management in enforcing standards and methodologies, ensuring solutions align with the technology roadmap, and mentoring technical team members on a project-by-project basis.
Added 19 mins ago
B
Senior Building Structural Engineer
BPA
Toronto, ON · Greater Toronto Area, Canada
- Full-time
We are seeking a highly motivated and experienced Senior Structural Engineer to join our growing Buildings team in Toronto. In this role, you will lead the structural design of a diverse…
Added 23 mins ago
E
Senior Safety Advisor
Enbridge
London, ON · Sarnia, ON · Markham, ON · Waterloo, ON · Mooretown, ON · Calgary, AB
- Full-time
…excellence and a strong culture of safety. We are seeking a Senior Safety Advisor to join our…
Added 23 mins ago
NF
Lead Project Engineer
New Flyer
Remote, Canada
- Full-time
- Remote
Prepares data and create reports (including SR&ED and funded projects periodic reports - technical and financial) on project status including completed and outstanding work in accordance…
Added 37 mins ago
Bilingual Senior Specialist, ServiceNow ITSM Developer
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Infrastructure and Operations team, in the Bilingual Senior Specialist, ServiceNow ITSM Developer position. We are seeking a highly skilled Senior Specialist, ServiceNow ITSM…
Added 37 mins ago
RG
Director, Expense Allocation & Legal Entity Reporting (open to remote)
Reinsurance Group of America
Toronto, ON
- Full-time
Lead the design, implementation, and re-engineering of allocation processes to meet changing business requirements and regulatory/tax compliance.
Added 37 mins ago
Sr Engagement Manager | Gestionnaire senior de l'engagement, Public Sector Professional Services | Services professionnels du secteur public
Amazon
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to…
Added 49 mins ago
CP
Workforce Planning Analyst
Calgary Police Service
Calgary, AB
- $48.54 to $64.88 CAD / hour
- Temporary
Lead and coordinate data integrity and quality assurance initiatives, including data definitions, data cleansing, source validation, and the development and maintenance of workforce data…
Added 49 mins ago
I
Senior Manager, Information Security & IT
illumin
Toronto, ON
- Full-time
Reporting to the CITO, we are hiring a Senior Manager, Information Security & IT to lead information security across illumin while providing leadership to our corporate IT function. As our…
Added 49 mins ago
TN
Sales representative
TA Networks Inc.
Montreal, QC
- Full-time
Lead development and ongoing account planning taking into consideration the TA Networks marketing strategy.
Added 49 mins ago
TC
Data & Analytics Solutions Architect
Tata Consultancy Services
Toronto, ON
- Full-time
We are hiring a senior Data & Analytics Solutions Architect to lead the design of enterprise data, analytics, and AI platforms using AWS and Databricks. This client-facing role combines…
Added 49 mins ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Lead client and stakeholder management as the primary point of contact for IT clients, providing strategic advice on project provisioning and policy to support informed business decisions.
Added 49 mins ago
TT
Value Stream Owner
Tundra Technical Solutions
Markham, ON
- $90 to $105 CAD / hour
- Contract
Our client is seeking a senior Value Stream Owner to lead the connection between complex business problems, executive priorities and technology execution.
Added 49 mins ago
M
Senior Geotechnical Engineer
McElhanney
Terrace, BC
- Full-time
McElhanney is seeking a Senior Geotechnical Engineer to join our team in Northwest BC.
Added 49 mins ago
TT
Senior Lab Manager
Tetra Tech
Yellowknife, NT
- Full-time
This is an excellent opportunity for an experienced materials-testing professional to lead laboratory operations, support field programs, oversee quality-control activities, and provide…
Added 49 mins ago
BS
Technology Delivery Lead - Adobe AEM PaaS/iPaaS
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Job-Role/Title: Technology Delivery Lead (AEM PaaS, Microservices & APIs for AEM)
Added 49 mins ago
T
Manager, ML/AI Engineer, Data & AI
Toast
Toronto, ON
- $101,000 to $135,000 USD / year
- Full-time
Lead and contribute to client workshops and presentations on AI strategy and implementation
Added 49 mins ago
A
Business Analyst
Affinity
Winnipeg, MB
- Contract
On behalf of our public sector client, Affinity is seeking a Business Analyst to join its IT project teams. You will lead requirements and process work across departments, turning business…
Added 49 mins ago
TC
Senior Operational Technology (OT) Integration Architect
TRC Companies, Inc.
Montreal, QC
- Full-time
The Senior Operational Technology (OT) Integration Architect is the primary functional resource on software implementation & integration projects within the Digital Solutions sector and is…

Closed listing

PheedLoop

Account Specialist

Toronto, ON, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout their event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and performance metrics.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event industry, SaaS sales, startup, or French-language experience is an advantage.

Skills

Written Communication
Verbal Communication
Customer Support
Account Management
Customer Success
Technical Troubleshooting
Client Relationship Building
Customer Onboarding
SaaS Product Expansion
Event Support
Platform Training
Problem-Solving
Team Collaboration
Sales Collaboration
Product Collaboration

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Event Management
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Support
Account Management
Customer Success
Customer Onboarding
Technical Troubleshooting
Client Relationships
Platform Walkthroughs
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Sales
Product Collaboration
Live Event Support
Product Expansion

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