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Jobs in Canada

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Added 5 mins ago
Applicant Experience Representative
Triton Canada
Toronto, ON · Greater Toronto Area, Canada
Full-time
Support SLA adherence by prioritizing assigned calls, tickets, emails, follow-ups, voicemails, and open items according to service timelines, urgency, and Coordinator direction.
Added 5 mins ago
OPERATIONS SITE COORDINATOR
McMaster University
Hamilton, ON
Full-time
…over 1000 staff and 360 full-time faculty. The Operations Site Coordinator is an integral part of the management team and is responsible to provide front line supervision and HR support to…
Added 36 mins ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh USA, Inc.
Montreal, QC
Full-time
Fournir un service de messagerie pour la cueillette et la livraison du courrier et des travaux de copie (sur site et hors site)
Added 36 mins ago
Mental Health Rehabilitation Worker (Mental Health Care Worker Program)
Vancouver Coastal Health
Vancouver, BC
Full-time
Reporting to the Program Coordinator and under the daily direction of the Registered Nurse and/or Registered Psychiatric Nurse, the Mental Health Rehabilitation Worker provides support to…
Added 51 mins ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
North Vancouver, BC
$29.76 to $31.64 CAD / hour
Part-time
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, the Community Care Assistant works under the…
Added 51 mins ago
Scheduling Coordinator - Part Time
Extendicare
Ottawa, ON · ParaMed Admin Office - Champlain (Hunt Club Rd.)
Part-time
As a Scheduling Coordinator, you will act as the primary point of contact for clients and field staff, offering superior customer service skills as you match clients in need of care to…
Added 1 hour ago
Design Coordinator
Ganotec
Oakville, ON
Full-time
Join our team as a Design Coordinator, a pivotal role where you will actively contribute to the successful delivery of complex projects across Canada.
Added 1 hour ago
Design Coordinator
Ganotec
Toronto, ON
Full-time
Join our team as a Design Coordinator, a pivotal role where you will actively contribute to the successful delivery of complex projects across Canada.
Added 1 hour ago
Intermodal Logistics Coordinator
Fuze Logistics Services Inc
Montreal, QC
Full-time
Fuze Logistics Services is seeking an Intermodal Logistics Coordinator to join our team in Montreal. The successful candidate will contribute to and be responsible for supporting the sales…
Added 1 hour ago
Visiting Nurse - Hospital to Home Program
Circle of Care, Sinai Health
Toronto, ON
…communicate effectively to ensure staff are aware of changes in client’s status in a timely manner. The Visiting Nurse enhances coping of patients and families with therapeutic…
Added 1 hour ago
INTERNAL APPLICANTS ONLY - Activity Coach, On-call (12 week contract)
MOSAIC
Surrey, BC
Part-time
Work with the coordinator or manager, as requested, to involve regional/community stakeholders increasing service accessibility for the client group
Added 1 hour ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Vancouver, BC
Full-time
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, the Community Care Assistant works under the…
Added 1 hour ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
Vancouver, BC
Full-time
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, the Community Care Assistant works under the…
Added 1 hour ago
Learning & Engagement Strategic Coordinator
Government of Alberta
AB
Job Title: Learning & Engagement Strategic Coordinator
Added 1 hour ago
Event Coordinator
Canadian Medical Protective Association
Ottawa, ON
Full-time
The Event Coordinator demonstrates strong organizational skills, attention to detail, and a commitment to customer service. The position contributes to continuous improvement efforts by…
Added 1 hour ago
Représentant(e) du service à la clientèle sur le terrain/ Field Representative II, Area Customer Service
Ricoh
Montreal, QC
Full-time
Fournir un service de messagerie pour la cueillette et la livraison du courrier et des travaux de copie (sur site et hors site)
Added 1 hour ago
Mental Health Rehabilitation Worker, Adult Tertiary Rehabilitation - Gibsons, BC (Casual Pool)
Vancouver Coastal Health
Gibsons, BC
$31.64 CAD / hour
Other
Within the context of a client and family-centred recovery model and in accordance with established vision and values of the organization, works as a member of an interdisciplinary tertiary…
Added 1 hour ago
Community Care Assistant (Community Health Worker)
Vancouver Coastal Health
North Vancouver, BC
$29.76 to $31.64 CAD / hour
Part-time
Within the context of a client and family centered care model and in accordance with established vision and values of the organization, the Community Care Assistant works under the…
Added 2 hours ago
Legal Talent Coordinator
Norton Rose Fulbright
Toronto, ON
Full-time
As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness.…
Added 2 hours ago
Mental Health Rehabilitation Worker, Adult Tertiary Rehabilitation - Gibsons, BC (Casual Pool)
Vancouver Coastal Health
Gibsons, BC
Internship
Reporting to the Program Coordinator and under the daily direction of the Registered Nurse and/or Registered Psychiatric Nurse, the Mental Health Rehabilitation Worker provides support to…
Added 2 hours ago
Service Coordinator
North Mechanical Systems Inc
Mississauga, ON
Full-time
Hiring a Commercial HVAC Service Department Coordinator who brings real, practical experience from within the HVAC trade. This person will be counted on to keep the entire technician…
Added 2 hours ago
Culinary Manager
Dexterra
Calgary, AB
Full-time
Assist Culinary Coordinator and Culinary team in menu planning initiatives that balance guest satisfaction, nutritional requirements, operational efficiencies, seasonality, and food cost…
Added 2 hours ago
Health Information Registration Clerk
Winnipeg Regional Health Authority
Winkler, MB
Reporting to the Registration Services Coordinator, the Registration Clerk is responsible for the accurate and concise collection of information during the registration process adhering to…
Added 2 hours ago
Youth Worker, Young Men's Emergency Shelter
Youth Services Bureau of Ottawa
Ottawa, ON
Full-time
Reports to: Coordinator, Young Men’s Emergency Shelter and Transitional Housing
Added 2 hours ago
Opportunities: Senior Gaming Analyst (Engineer 4)
Jobbe
Dartmouth, NS
Full-time
At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and…

PheedLoop

Client Success Coordinator

Toronto, ON, Canada

Job type: Full-time
Apply by: Oct 28, 2026
Posting language: English
Posted: Sep 28, 2026

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Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Perks that hit different

🩺 Enjoy 100% employer-paid health coverage, because your well-being matters.

🚇 Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

🍜 Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

🚀 Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

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More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and guidance, and build trusted client relationships throughout the event lifecycle. Support live event execution, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve customer experience and outcomes.

Requirements

Applicants must be recent or soon-to-be graduates with a bachelor’s degree, strong written and verbal English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event-industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Onboarding
Technical Troubleshooting
Customer Support
Account Management
Sales
SaaS Product Expansion
Written Communication
Verbal Communication
Event Support
Platform Training
Customer Success
Problem-Solving
Cross-Functional Collaboration
English

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Events Industry
Conferences
Trade Shows
Hybrid Events
Virtual Events
Live Events
Customer Success
Customer Support
Account Management
Sales
Customer Onboarding
Technical Troubleshooting
Platform Walkthroughs
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Event Execution
Self-Check-In Hardware
Smart Badges
Email Support
Phone Support
Cross-Functional Collaboration
English
French

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