Find work in Canada.

515,387 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 mins ago
Workforce Specialist
PCL Construction
Edmonton, AB
…developing skilled craft employees while partnering with HR and operations to meet evolving project and department needs. We are currently hiring a Workforce Specialist for a project-based…
Added 2 mins ago
SC
Experienced Grader Operators - Snow Removal
Sureway Construction Group
Edmonton, AB
- Temporary
CSA approved steel toed boots with 6” ankle support
Added 2 mins ago
Store Manager
Rogers Communications
Edmonton, AB
Manage all aspects of store operations, by providing best-in class service and solutionbased customer experiences to our customers while promoting Rogers & Fido brands including Rogers…
Added 2 mins ago
Production Supervisor, Operations Engineering
L3Harris Technologies
Montreal, QC
Job Title: Production Supervisor, Operations Engineering
Added 2 mins ago
Reliability Engineer
ExxonMobil
Bonnyville, AB
Work with multi-functional engineering, operations, and maintenance teams, both in Canada and overseas, to support our reliability programs.
Added 2 mins ago
W
HSE Advisor
WinSport
Calgary, AB
- Full-time
The HSE Advisor is a trusted advisor; who’s role focuses on providing support & assistance to facilitate work in an efficient and safe manner. Directly supporting WinSport’s operations with…
Added 2 mins ago
W
Senior HSE Advisor
WinSport
Calgary, AB
- Full-time
The Senior HSE Advisor is a trusted advisor; who’s role focuses on providing support & assistance to facilitate work in an efficient and safe manner. Directly supporting WinSport’s HSE and…
Added 2 mins ago
SA
Used Car Sales Manager
Steele Auto Group
Halifax, NS
- Full-time
You are organized, proactive, and comfortable balancing strategic planning with hands-on dealership operations.
Added 2 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
High River, AB
- Full-time
…store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling,…
Added 2 mins ago
JC
Assistant Manager
JYSK Canada
Medicine Hat, AB
- Full-time
Added 2 mins ago
FB
Bakery Department Manager
Farm Boy Inc.
Ottawa, ON
- $52,000 to $57,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 2 mins ago
UH
Administrative Assistant II, General
University Health Network
Toronto, ON
- Full-time
The Administrative Assistant II will work closely within a multidisciplinary team to support patients requiring palliative care. This role will primarily support a team of physicians with…
Added 2 mins ago
S
Assistant Manager
Structube
Ottawa, ON
- Full-time
Ensure day-to-day operations, and delegate effectively to meet daily/weekly deadlines;
Added 2 mins ago
GC
General Help - Part-Time
Group Compass Ltee
Newmarket, ON
- Part-time
Work collaboratively with team members to ensure smooth operations during busy periods.
Added 2 mins ago
FS
Customer Service Representative (CSR) - Hospitality
Fanshawe Student Union
London, ON
- Part-time
…for delivering exceptional customer service and supporting operations across several food service areas. CSRs are cross trained and scheduled in various stations - including cashier, food…
Added 2 mins ago
R(
Fashion Associate (Part time) - Hazeldean mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 mins ago
R(
Temporary Fashion Associate - Reitmans
Reitmans (Canada) Ltée/Ltd
Gander, NL
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 mins ago
R(
Assistant Store Manager - Hazeldean Mall
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Full-time
…impact! As an Assistant Store Manager, you’ll help drive daily operations while motivating your team, fostering collaboration, and contributing to a culture rooted in engagement and…
Added 2 mins ago
R(
Fashion Associate (Part time) - Metral Drive Centre
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 2 mins ago
C
Customer Service Full time
canteen
Fort McMurray, AB
- Full-time
How you will make an impact: You will be responsible for supporting operations by performing administrative tasks, such as data entry and filing.
Added 2 mins ago
CH
Operations Manager
CBI Home Health
Brandon, MB
- Full-time
Are you a dynamic leader with expertise in managing operations, adept at building teams, and driving performance within a care residence? Can you effectively balance client and business…
Added 2 mins ago
K
Media Planning Manager
Klick
Toronto, ON
- Full-time
…healthcare and life sciences brands. The role partners with Media Operations, Analytics, vendors, and client stakeholders to develop media plans, monitor performance, manage budgets, and…
Added 2 mins ago
Area Manager II, YYC4
Amazon
Calgary, AB
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 2 mins ago
AI
Labourer
American Iron and Metal
Quebec, QC
- Full-time
Training provided on recycling equipment and operations;
Added 2 mins ago
Head of Client Experience - North America
Rimes Technologies
Toronto, ON
…intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world’s leading institutional investors, asset managers, and…

PheedLoop

Customer Care Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply About employer

More about this job

Responsibilities

Onboard customers to the PheedLoop platform, provide technical support and best-practice guidance, and build trusted client relationships. Support clients during live events, conduct consultations and debriefs, identify opportunities to expand product usage, and collaborate with Sales and Product teams to improve the customer experience.

Requirements

Applicants should be recent or upcoming graduates with a bachelor’s degree, strong English communication skills, a positive work ethic, and the ability to work independently and collaboratively. One year of customer success, customer service, or account management experience is helpful but not required; event industry, SaaS sales, startup, or English-French bilingual experience is an advantage.

Skills

Customer Support
Account Management
Sales
Customer Onboarding
Technical Troubleshooting
SaaS Product Knowledge
Written Communication
Verbal Communication
Problem-Solving
Event Support
Customer Success
Cross-Functional Collaboration
Independent Work
French Language Proficiency

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

PheedLoop
SaaS
Event Technology
Events Industry
Conferences
Trade Shows
Hybrid Events
Virtual Events
Live Events
Self-Check-In Hardware
Smart Badges
Customer Support
Customer Success
Account Management
Sales
Customer Onboarding
Platform Walkthroughs
Technical Troubleshooting
Client Relationships
Product Expansion
Customer Satisfaction Score
Net Promoter Score
Onboarding Scores
Response Times
Post-Event Debriefs
Mid-Contract Consultations
Cross-Functional Collaboration
Product Team
English
French

Report this job