Jobs in Canada

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Added 2 mins ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
Participates in meetings and committees as required as a subject matter expert in reporting to support BC Health Workday implementation.
Added 1 hour ago
AL
Compliance and Quality Assurance Manager
Advatix LATAM
Toronto, ON
- Full-time
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 1 hour ago
P
Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 6 hours ago
IC
Vice President, Operations
ivari Canada
Toronto, ON
- Full-time
Thorough knowledge of insurance products and/or Financial Service products with a solid understanding of operations and business process outsourcing (BPO).
Added 6 hours ago
HM
Demand Planning Analyst
Highline Mushrooms
Leamington, ON
- $75,000 to $95,000 CAD / year
- Full-time
…one of North America's leading mushroom growers, our complex operations rely on thoughtful planning, strong partnerships and informed business decisions. We are committed to continuous…
Added 6 hours ago
IF
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Impact Fulfillment Services
Montreal, QC
- Full-time
Ce programme vous permettra d'acquérir une expérience concrète en vente, en développement des affaires, en gestion des opérations, en finances, en ressources humaines et en marketing.
Added 6 hours ago
WS
Inside Sales Representative - B2B
WonderFil Specialty Threads
Calgary, AB
- Full-time
Role Description The Inside Sales Representative – B2B is a full-time, on-site role based in Calgary, AB. This position is responsible for managing and growing relationships with business…
Added 6 hours ago
S
Maintenance Millwright
Shell
Brockville, ON
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Must hold or be able to obtain the 433A Industrial Mechanic Millwright Certificate
Added 7 hours ago
MI
CN - Vendor Managed Inventory Specialist
MSC Industrial Supply Co.
Wawa, ON
- Full-time
…American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across…
Added 7 hours ago
K
Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 8 hours ago
A
Regional Channel Representative - Western Region
ABB
Calgary, AB
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 8 hours ago
A
Regional Channel Representative - Western Region
ABB
Coquitlam, BC
- Full-time
The Smart Building & Smart Power Regional Channel Representative manages the operational and partner-facing side of channel business. This role handles channel operations, inventory…
Added 8 hours ago
M
Enablement Lead, Employee Relations, Compliance & Health and Safety Technology
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…intersection of Human Resources and Technology, translating business needs into technology solutions that drive operational excellence, improve colleague experiences, and support enterprise…
Added 8 hours ago
AI
Compliance and Quality Assurance Manager
Advatix, Inc.
Remote, Canada
- Full-time
- Remote
This position can be based in Detroit, Maple Grove, South Bend, Chicago or within driving distance (50 miles) of one of our locations listed
Added 8 hours ago
SS
Tennis Saskatchewan - Executive Director
Sask Sport
SK · Saskatchewan, Canada
- Full-time
Monitor trends in sport development and recommend innovative approaches to support organizational growth.
Added 9 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Vancouver, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 9 hours ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
In accordance with the BC Criminal Records Review Act, must have ability to provide a clear criminal record check
Added 9 hours ago
CW
Facility Solutions Manager, full time
City Wide Facility Solutions
Burnaby, BC
- $55,000 to $80,000 CAD / year
- Full-time
Must have a proactive approach, be innovative, and strive for continuous process improvement
Added 10 hours ago
Client Service Representative - Calgary Brentwood Village (Part-Time)
ATB
Calgary, AB
…Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver…
Added 10 hours ago
U
Specialty Support Representative III
UKG
Montreal, QC
- Full-time
Le représentant spécialisé de niveau III (Specialty Support Representative III) pour les services de paiement aux employés (Employee Pay Services) fournit un soutien consultatif expert et…
Added 11 hours ago
BW
Consultation Liaison Nurse, Mental Health Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
The Consultation Liaison Nurse (CNL) works collaboratively to support women and birthing people experiencing mental health challenges across acute inpatient and outpatient settings and…
Added 11 hours ago
CO
Linear Infrastructure Services Maintenance Officer
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Must have experience dealing with the general public
Added 11 hours ago
E
Automation Battery Technician
Epiroc
Snow Lake, MB
- Full-time
We succeed in our core business because we are passionate innovators with courage to change. With collaboration and mutual confidence, teams and individuals trust and support each other’s…
Added 11 hours ago
PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Mental Health Unit (SMHU), Correctional Health Services - Surrey, BC
Provincial Health Services Authority
Surrey, BC
- Part-time
As a Direct Care Nurse, you will provide essential care and support to individuals with concurrent psychiatric, substance use, and physical health needs, either independently or as part of…
Added 11 hours ago
LC
Asset Protection Representative
Loblaw Companies Limited
Toronto, ON
- Full-time
Valid Provincial Security Guard License required

PheedLoop

Customer Care Representative

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply on LinkedIn About employer

More about this job

Responsibilities

Onboard customers, provide frontline technical support, lead platform walkthroughs, and advise clients on best practices throughout their event lifecycle. Build client relationships, identify opportunities to expand product usage, support live events, and collaborate with Sales and Product teams to improve customer outcomes.

Requirements

Applicants must be recent or upcoming graduates with a bachelor's degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event-industry, SaaS sales, startup, and English-French bilingual experience are additional advantages.

Skills

Written Communication
Verbal Communication
Customer Support
Customer Onboarding
Technical Troubleshooting
Account Management
SaaS Product Knowledge
Sales
Problem-Solving
Team Collaboration
Independent Work
Event Support
Customer Success
English

Benefits

Employer-Paid Health Coverage
TTC Subway Access
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Success
Account Management
Sales
SaaS
Event Technology
Event Management
Customer Onboarding
Platform Walkthroughs
Technical Troubleshooting
Client Relationships
Product Expansion
Live Events
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Customer Consultations
Cross-Functional Collaboration
English
French

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Work requirements

Jobs in Canada