Jobs in Canada

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Added 1 hour ago
PH
Reporting Lead, Digital, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…Information Systems or related field, plus five to seven (5 - 7) year’s recent, related experience focused on enterprise-wide reporting within a large scale system…
Added 2 hours ago
P
Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?
Added 7 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Part-time
1 year experience in acute care nursing is preferred
Added 7 hours ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
1 year experience in acute care nursing is preferred
Added 8 hours ago
D
Wealth Management Advisor
Desjardins
Levis, QC · Caisse Desjardins de la Chaudière
- Full-time
4 weeks of flexible vacation starting in the first year
Added 9 hours ago
K
Technical Support Representative
Kelly
London, ON
- $21.5 CAD / hour
- Full-time
Schedule: Rotating shifts in a 24/7/365 operation; shifts change every two weeks · Pay: $21.50/hour for day shifts, plus shift premiums
Added 11 hours ago
FN
Customer Care Facilitator
First Nations University of Canada
Regina, SK
- Full-time
…disability management or business is required, plus a minimum of one year case management experience. Case Management is defined as being responsible for an assigned client caseload and…
Added 12 hours ago
NS
Health Promoter (Program Officer Admin C) - Health Promotion & Prev - Mental Health & Addictions
Nova Scotia Health Authority
Kentville, NS
- Full-time
Minimum 1 year related experience utilizing health promotion frameworks to inform healthy public policy changes and to develop programs aimed at promoting health, preventing disease, and…
Added 12 hours ago
BW
Consultation Liaison Nurse, Mental Health Programs - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…experience in reproductive psychiatry including triage; and one (1) year's related administrative/supervisory experience or an equivalent combination of education, training and…
Added 12 hours ago
3
Field Service Representative - Calgary, Alberta
3Si
Canada
- Full-time
Join us - and be part of something that matters. The Field Service Representative is the first line of contact to the end user for all 3Si products and will be responsible for installing,…
Added 13 hours ago
S
Treatment Staff - Children's Respite - 2026-3
St.Amant
Winnipeg, MB
- Other
…Employer-Matched Pension Plan. We offer three weeks vacation after your first year of employment, affordable on-site parking, onsite fitness facility with a one-time access fee and much…
Added 14 hours ago
Residence Support Worker, Justice (Surrey)
Connective
Surrey, BC
Graduate with a Diploma or Certificate in relevant field with one year of related experience
Added 14 hours ago
Casual Residence Worker, Mental Health (Amble)
Connective
Coquitlam, BC
Added 14 hours ago
NN
Weekend Part-Time Caregiver/PSW – Home Care (Mississauga)
Nurse Next Door
ON · Mississauga, Ontario
- Part-time
Must live in Mississauga
Added 14 hours ago
IS
Wealth Services Assistant
Island Savings
Victoria, BC
- $49,100 to $66,000 CAD / year
- Full-time
May require completion of CIRE for Investment Representative under CIRO licensed
Added 14 hours ago
SH
Materials Management Technician - Non-Certified
Southern Health-Santé Sud
Portage la Prairie, MB
- Full-time
…our partners within and throughout our diverse region: seven First Nations Communities, Francophone, Métis, Mennonite and Hutterite communities as well as a growing number of immigrants…
Added 14 hours ago
V
Financial Services Representative - Blundell Centre
Vancity
Richmond, BC
- Part-time
As a Financial Services Representative, you’ll be the first point of contact for our members - making it easier to bank with us, earning their trust, and creating a personalized member…
Added 15 hours ago
Recreation Worker
HealthCareersInSask.ca
Coronach, SK
Must be available a minimum of two (2) days per week
Added 15 hours ago
Recreation Worker
HealthCareersInSask.ca
Lampman, SK
Must be available a minimum of two (2) days per week
Added 15 hours ago
H
Office Administrative Assistant
HealthCareersInSask.ca
Swift Current, SK
- Part-time
One (1) year experience in an office environment
Added 15 hours ago
Sales Representative - Uniform
Cintas
Langley (District), BC · Langley, BC
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 15 hours ago
D
Senior Consultant - SAP Tax and Revenue Management (TRM) - R8dius
Deloitte
Saint John, NB
- Full-time
…wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible…
Added 15 hours ago
D
Senior Consultant - SAP Tax and Revenue Management (TRM) - R8dius
Deloitte
Toronto, ON
- Full-time
…wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible…
Added 15 hours ago
TC
Scheduler
Turner Construction | Canada
Toronto, ON
- Full-time
A comprehensive benefits program starting on your first day, including End-of-Year Premium Pay, healthcare and dental coverage, Registered Retirement Savings Plan (RRSP) matching, and more.
Added 15 hours ago
D
Senior Consultant - SAP Tax and Revenue Management (TRM) - R8dius
Deloitte
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible…

PheedLoop

Customer Care Representative

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply on LinkedIn About employer

More about this job

Responsibilities

Onboard customers, provide frontline technical support, lead platform walkthroughs, and advise clients on best practices throughout their event lifecycle. Build client relationships, identify opportunities to expand product usage, support live events, and collaborate with Sales and Product teams to improve customer outcomes.

Requirements

Applicants must be recent or upcoming graduates with a bachelor's degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event-industry, SaaS sales, startup, and English-French bilingual experience are additional advantages.

Skills

Written Communication
Verbal Communication
Customer Support
Customer Onboarding
Technical Troubleshooting
Account Management
SaaS Product Knowledge
Sales
Problem-Solving
Team Collaboration
Independent Work
Event Support
Customer Success
English

Benefits

Employer-Paid Health Coverage
TTC Subway Access
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Success
Account Management
Sales
SaaS
Event Technology
Event Management
Customer Onboarding
Platform Walkthroughs
Technical Troubleshooting
Client Relationships
Product Expansion
Live Events
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Customer Consultations
Cross-Functional Collaboration
English
French

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Work requirements

Jobs in Canada