Jobs in Canada

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Added 10 mins ago
Parts Coordinator - Aviva AutoCare Centre
Aviva
Toronto, ON · Oakville, ON · Markham, ON
We are looking for a dedicated Parts Coordinator to be an integral part of the daily operations at our Aviva AutoCare Centre located in Mississauga.
Added 56 mins ago
Driver Coordinator, Toyota Operations - Challenger (Woodstock)
Fastfrate Group
Woodstock, ON
…wide range of industries with safe, reliable, and efficient…
Added 56 mins ago
Driver Coordinator - TLS (Windsor)
Fastfrate Group
Windsor, ON
…wide range of industries with safe, reliable, and efficient…
Added 1 hour ago
MU
Frosh Development Specialist
McGill University
Brown Student Serv.
- Part-time
…goals of creating an inclusive, safe, and sustainable Frosh experience for new students. These goals are part of a larger effort to enhance the new student experience and to facilitate…
Added 1 hour ago
BU
Administrative Coordinator, Co-op Education & Workplace Partnerships
Brock University
St. Catharines, ON · Main Campus (Employees)
- Full-time
Reporting to the Associate Director, Co-op Education & Workplace Partnerships, the Administrative Coordinator is responsible for maintaining the integrity, accuracy, and effective use of…
Added 1 hour ago
Coordinator, Logistics & Administration
Talent Acquisition - Achev
Richmond Hill, ON
The Coordinator, Logistics & Administration, reports to the Manager and will supervise the administrative/reception and assessment staff at York Simcoe Durham locations to ensure smooth…
Added 1 hour ago
Service Coordinator Contract (12 month contract)
Levitt-Safety
Calgary, AB
As the Service Coordinator, you’ll play an important role in supporting our branch and regional operations team through a 12-month contract opportunity. You’ll help coordinate technicians,…
Added 2 hours ago
T
On-Site Event Coordinator
Techo-Bloc
Longueuil, QC · Saint-Hubert, QC
- Contract
As our On-Site Event Coordinator, you lead Techo-Bloc's roadshows, loyalty events and trade shows on the ground across Canada and the U.S. From load-in to load-out, you own the setup, the…
Added 2 hours ago
Asset / Process Reliability, Manufacturing Technology
ArcelorMittal
Hamilton, ON
The successful candidate’s job title (Coordinator, Senior Coordinator, Specialist, or Senior Specialist) will be determined based on qualifications and relevant work experience. You will be…
Added 2 hours ago
OP
Supply Chain Coordinator
ORA Partenaires
London, ON
- Full-time
Relevant experience in major account management, purchasing, inventory management, or supply chain operations.
Added 4 hours ago
P
Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 9 hours ago
S
Youth and Family Counsellor, Mental Health Program - BC Children’s Hospital
Sanya’k̓ula
Vancouver, BC
- Full-time
…parents/caregivers with positive behavioural support skills? Do you have experience facilitating child or adolescent groups? Acting as a youth care worker, BC Children's Hospital is seeking…
Added 9 hours ago
RP
Coordinator, Digital Communications
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Coordinator, Digital Communications - Contract
Added 9 hours ago
TC
Staffing Operations Coordinator (VMS), Public Sector
TECH4SOFT Consulting
Toronto, ON
- Full-time
…someone who can own VMS submissions, compliance, and staffing operations end-to-end. This is not a role for someone who needs hand-holding or works best when things are…
Added 9 hours ago
CF
Function Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON · Canadian Forces Support Group - Ottawa
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 10 hours ago
LH
Care Coordinator - Evenings
Lifemark Health Group
Calgary, AB · Greater Calgary Metropolitan Area
- $17 to $19 CAD / hour
- Full-time
Care Coordinator – Lifemark Physiotherapy Castleridge
Added 10 hours ago
UO
Administrative Manager
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Supports the AD in overseeing administrative operations of the EDI&SE Office and advancing the office’s internal and external relationships
Added 10 hours ago
UO
Instructional Support Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
…courses. The primary responsibility of an Instructional Support Coordinator (ISC) is to lead the various course teams in WatPD. The details of the support and leadership provided by the ISC…
Added 10 hours ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Administrative Manager (AM), the Administrative Coordinator (AC) – Women in Mathematics (WiM) is leading WiM’s Directed Reading & Research Program (DRP) by ensuring the…
Added 10 hours ago
UO
Undergraduate Program Coordinator and Advisor
University of Waterloo
Waterloo, ON
- Full-time
The Undergraduate (UG) Program Coordinator and Advisor enhances the quality of the undergrad student experience, and is a key contributor to student success, ensuring the delivery of…
Added 10 hours ago
NM
Skin Consultant & Front Desk Coordinator
Nexx MD Vancouver
Vancouver, BC
- Full-time
Nexx MD is seeking a personable, organized, and sales-focused Skin Consultant & Front Desk Coordinator to join our Coal Harbour clinic.
Added 10 hours ago
Coordinator - Food Production - RDF
Winnipeg Regional Health Authority
Winnipeg, MB
Must have experience with human resource management including performance appraisals and scheduling · Must have knowledge of beltline assembly, warewashing, transport and use of computers in food service
Added 11 hours ago
CS
Youth Experience Assistant (Calgary)
Circuit Stream
Calgary, AB
- $20 CAD / hour
- Internship
We are looking for 2 enthusiastic Youth Experience Assistants to support our Coordinator, Instructors and students throughout the camp day; from welcoming students and helping with…
Added 11 hours ago
CA
Human Resources Coordinator
Confidate App
Montreal, QC
- Full-time
Role Description The Human Resources Coordinator is a full-time, on-site role based in Montreal, QC. This position supports daily HR operations, including maintaining employee records,…
Added 11 hours ago
RO
Competitions Intern
Rugby Ontario
Toronto, ON
- Internship
Reporting to the Leagues & Competitions Coordinator, the Competitions Intern is a member of the Rugby Operations department. The position will focus on delivering key parts of Rugby…

PheedLoop

Customer Care Representative

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply on LinkedIn About employer

More about this job

Responsibilities

Onboard customers, provide frontline technical support, lead platform walkthroughs, and advise clients on best practices throughout their event lifecycle. Build client relationships, identify opportunities to expand product usage, support live events, and collaborate with Sales and Product teams to improve customer outcomes.

Requirements

Applicants must be recent or upcoming graduates with a bachelor's degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event-industry, SaaS sales, startup, and English-French bilingual experience are additional advantages.

Skills

Written Communication
Verbal Communication
Customer Support
Customer Onboarding
Technical Troubleshooting
Account Management
SaaS Product Knowledge
Sales
Problem-Solving
Team Collaboration
Independent Work
Event Support
Customer Success
English

Benefits

Employer-Paid Health Coverage
TTC Subway Access
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Success
Account Management
Sales
SaaS
Event Technology
Event Management
Customer Onboarding
Platform Walkthroughs
Technical Troubleshooting
Client Relationships
Product Expansion
Live Events
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Customer Consultations
Cross-Functional Collaboration
English
French

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Work requirements

Jobs in Canada