Jobs in Canada

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Added 11 mins ago
GC
COORDONNATEUR·RICE DE LOCALISATION - CHINOIS TRADITIONNEL/Localization Coordinator, Traditional Chinese
Game Companies
Montreal, QC
- Full-time
Added 56 mins ago
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Customer Care Representative
PheedLoop
Toronto, ON
- Full-time
As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:
Added 1 hour ago
YS
Senior Health Manager
Yemen ShortList
Aden
- Part-time
Under the supervision of the Health Coordinator, the Senior Health Manager provides technical and managerial oversight for IRC Yemen’s health portfolio country wide. The portfolio covers…
Added 6 hours ago
S
BIM Coordinator – HaLRT
SYSTRA
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
The Multidisciplinary BIM Coordinator is responsible for coordinating and consolidating discipline-specific BIM models into a federated model for infrastructure, rail, and transportation…
Added 6 hours ago
CF
Function Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
Ottawa, ON · Canadian Forces Support Group - Ottawa
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 6 hours ago
UO
Administrative Coordinator
University of Waterloo
Waterloo, ON · Mathematics & Computer
- Full-time
Reporting to the Administrative Manager (AM), the Administrative Coordinator (AC) – Women in Mathematics (WiM) is leading WiM’s Directed Reading & Research Program (DRP) by ensuring the…
Added 8 hours ago
CS
Youth Experience Assistant (Calgary)
Circuit Stream
Calgary, AB
- $20 CAD / hour
- Internship
We are looking for 2 enthusiastic Youth Experience Assistants to support our Coordinator, Instructors and students throughout the camp day; from welcoming students and helping with…
Added 8 hours ago
E
Scheduling and Attendance Coordinator (SAC) - Full-Time (FT) - Countryside
Extendicare
Sudbury, ON · Axm - Countryside
- Full-time
Scheduling and Attendance Coordinator – Sudbury, ON
Added 9 hours ago
GC
Lead Environment, Water Compliance
Glencore Canada
Sparwood, BC
- $108,000 to $127,000 CAD / year
- Full-time
…completion. Leadership skills will be vital as you will be providing technical direction, mentorship, and field support for current and emerging water…
Added 9 hours ago
A
Intermediate Salesforce System Coordinator- 5816
Amyantek
Toronto, ON
- Contract
Position title: 5816 - Intermediate Salesforce System Coordinator
Added 9 hours ago
SC
Technical Specifications Coordinator
SYSTRA Canada
Montreal, QC
- Full-time
…infrastructure, rail systems, procurement, and project controls, the Technical Specifications Coordinator will lead the development, coordination, integration, and quality assurance of…
Added 10 hours ago
SP
Steel Structure coordinator
STEELCASE PRO
Toronto, ON
- Full-time
Role Description The Steel Structure Coordinator is a full-time, hybrid role based in Toronto, ON, with a combination of on-site coordination and work-from-home planning and documentation.…
Added 10 hours ago
CS
Youth Experience Assistant (Mississauga)
Circuit Stream
Mississauga, ON
- $20 CAD / hour
- Internship
We are looking for an enthusiastic Youth Experience Assistant to support our Coordinator, Instructors and students throughout the camp day; from welcoming students and helping with…
Added 10 hours ago
G
Project Coordinator - Infrastructure
Graham
AB · Edmonton, AB
- Full-time
Graham is actively recruiting for a Project Coordinator supporting the Industrial and Infrastructure Division, with a focus on integrating AI and digital tools into construction delivery.
Added 10 hours ago
CS
Youth Experience Assistant (Ottawa)
Circuit Stream
Ottawa, ON
- $20 CAD / hour
- Internship
We are looking for an enthusiastic Youth Experience Assistant to support our Coordinator, Instructors and students throughout the camp day; from welcoming students and helping with…
Added 11 hours ago
KH
Customer Relations Coordinator, (Term) Kensington Homes
Kensington Homes
Winnipeg, MB
- Full-time
Reporting to the Marketing Manager, as the Customer Relations Coordinator you are responsible for communicating with clients throughout all stages of the home building process to ensure…
Added 11 hours ago
ME
Field Coordinator Intern - MEC Transportation - Canada (Summer 2027)
Mass. Electric Construction Co.
Toronto, ON
- Internship
Must have a valid Driver’s License
Added 11 hours ago
ME
Field Coordinator Intern - MEC Transportation - Canada (Summer 2027)
Mass. Electric Construction Co.
Ottawa, ON
- Internship
Must have a valid Driver’s License
Added 12 hours ago
IP
Field Service Technician
Integrated Power Services
MB · Manitoba, Canada
- $48 to $55 CAD / hour
- Full-time
Must have a valid Driver’s License and acceptable driving record
Added 12 hours ago
FH
Registered Nurse, Transition Line (Specialty Nursing)
Fraser Health
White Rock, BC
- Part-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 12 hours ago
VS
Strategic Relationship Manager - Alberta
Vertical Staffing Resources
AB · Alberta, Canada
- Full-time
● On-Site Program Design: Architect and sell dedicated on-site coordinator programs for accounts requiring high-volume, on-demand workforce management.
Added 12 hours ago
GG
C-Commissioning Operator-HPU
Grizzlytrek Group
AB
- Contract
Reporting to the Commissioning Coordinator for the HPU, the HPU Commissioning Operator will oversee the initial startup, testing, and stabilization of the HPU, ensuring all equipment is…
Added 12 hours ago
GG
C-Commissioning Permitting & LOTO Operator
Grizzlytrek Group
AB
- Contract
…Day-to-day work direction will come from the CSU Permitting & LOTO…
Added 12 hours ago
FH
Registered Nurse, Emergency - Specialty Qualified - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
…delivery, and collaborating and communicating with the Patient Care Coordinator on issues that will affect the care/discharge…
Added 12 hours ago
F
Project Coordinator
FlatironDragados
AB · Edmonton, AB
- Full-time
…challenges? As an experienced Field Engineer, you will leverage your technical knowledge to oversee critical aspects of our projects, ensuring construction work complies with all…

PheedLoop

Customer Care Representative

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Posting language: English
Posted: Nov 11, 2026

Original job description

Power the Events That Shape Industries

Want to work directly with global brands, run live events, and build real client relationships in your first year out of school?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world.

As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events, including self-check-in hardware, smart badges, and a powerful SaaS platform.

We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

If you're ambitious, love solving problems, and want a role where your work directly impacts clients and revenue, this is for you. This is a 100% in-person role at our Toronto office.

What Will My Impact Be?

As an Account Coordinator; you’ll work at the intersection of Customer Support, Account Management, and Sales. You will:

Onboard customers onto the PheedLoop platform and ensure their events are set up for success.
Build strong client relationships and act as a trusted advisor.
Support customers through technical troubleshooting and best-practice guidance.
Identify opportunities to expand product usage within accounts.
Contribute directly to key metrics including Customer Satisfaction Score Responses, Net Promoter Scores, onboarding scores, and response times.
Play a critical role during live event periods, ensuring smooth execution.

You will own real relationships, solve real problems, and drive measurable impact.

Your Day-to-Day

Provide frontline technical support via email and phone.
Lead onboarding sessions and platform walkthroughs for new customers.
Conduct post-event debriefs and mid-contract consultations.
Develop deep expertise in the PheedLoop platform.
Collaborate with Sales and Product teams to improve the customer experience.
Support clients during key event moments (including occasional evening or weekend support closer to event dates, with advance planning).

Because we power live events, there may be increased activity near major client event dates - but workloads are planned in advance and balanced across the team.

What You’ll Gain

Direct exposure to SaaS operations and client strategy.
Real ownership early in your career.
Experience working with global brands and large-scale events.
Cross-functional collaboration with Sales, Engineering, and Leadership.
A fast-paced environment that accelerates growth.

Many team members begin in this role and grow into the following types of roles:

Senior roles within Customer Success
Account Management and Sales

If you’re ambitious and want to unlock your potential quickly, you’ll thrive here.

What You’ll Need to Succeed

Recently graduated or are graduating soon!
Strong written and verbal communication skills (English).
High work ethic and positive, energetic attitude.
Ability to work independently while collaborating with a team.
Bachelor’s degree.
Good to have but not required- 1 year of experience in customer success, customer service, or account management

What Would Make You an All-Star

Experience in the events industry (conferences, trade shows, etc.).
Experience selling or expanding SaaS products.
Experience working in a startup or small business environment.
Bilingual proficiency (English and French).

Workplace Benefits

100% employer-paid health coverage.
Office directly connected to TTC subway.
Team lunches, learning opportunities, and regular team outings.
An ambitious, high-performance team culture.

Who We’re Looking For

We’re looking for ambitious, hard-working individuals who thrive in environments where they are expected to think critically, move quickly, and take ownership.

You’ll be surrounded by a team that works hard, moves fast, and genuinely enjoys building together.

If you feel you have untapped potential and want to be challenged, supported, and pushed to grow - we want to meet you.

Please note: This is an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

This is a 100% in-person role at our Toronto office.

Apply on LinkedIn About employer

More about this job

Responsibilities

Onboard customers, provide frontline technical support, lead platform walkthroughs, and advise clients on best practices throughout their event lifecycle. Build client relationships, identify opportunities to expand product usage, support live events, and collaborate with Sales and Product teams to improve customer outcomes.

Requirements

Applicants must be recent or upcoming graduates with a bachelor's degree, strong English communication skills, a high work ethic, and the ability to work independently and collaboratively. Experience in customer success, customer service, or account management is helpful but not required; event-industry, SaaS sales, startup, and English-French bilingual experience are additional advantages.

Skills

Written Communication
Verbal Communication
Customer Support
Customer Onboarding
Technical Troubleshooting
Account Management
SaaS Product Knowledge
Sales
Problem-Solving
Team Collaboration
Independent Work
Event Support
Customer Success
English

Benefits

Employer-Paid Health Coverage
TTC Subway Access
Team Lunches
Learning Opportunities
Team Outings

Visa sponsorship

Not detected in the job text

Keywords

Customer Support
Customer Success
Account Management
Sales
SaaS
Event Technology
Event Management
Customer Onboarding
Platform Walkthroughs
Technical Troubleshooting
Client Relationships
Product Expansion
Live Events
Conferences
Trade Shows
Hybrid Events
Virtual Events
Self-Check-In Hardware
Smart Badges
Customer Satisfaction Score
Net Promoter Score
Post-Event Debriefs
Customer Consultations
Cross-Functional Collaboration
English
French

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Work requirements

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