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Added 5 mins ago
NL
Business Operations & Administrative Coordinator
Northfast Limited
Sudbury, ON · Greater Sudbury, ON
- Full-time
Northfast Limited is looking for a motivated, organized, and dependable individual to join our team as a Business Operations & Administrative Coordinator.
Added 5 mins ago
O
Health & Safety Coordinator
Olymbec
Montreal, QC
- $60,000 to $63,000 CAD / year
- Full-time
The Health and Safety Coordinator is responsible for supporting and promoting a safe and healthy work environment across the organization. This role ensures compliance with occupational…
Added 5 mins ago
LS
Sales Development Representative
L Squared Digital
Toronto, ON · North York, ON
- Full-time
Hands on experience with a CRM platform (HubSpot strongly preferred; Salesforce or similar also considered), including pipeline and activity management
Added 5 mins ago
AC
Project Coordinator
AWD Contractors
Perth, ON
- $60,000 to $70,000 CAD / year
- Full-time
The Project Coordinator is responsible for assisting the Project Manager in planning, coordinating and supervising a wide range of construction projects. The Project Coordinator will manage…
Added 5 mins ago
OB
Professional Development Lawyer
Ontario Bar Association
Toronto, ON
- Full-time
● Guiding and managing the development and delivery of programs in consultation with the volunteers and PD program coordinator, troubleshooting as required to resolve problems and ensure…
Added 20 mins ago
UH
Clinical Research Coordinator III (Nurse - Phase 1)
University Health Network
Toronto, ON
- Full-time
The Clinical Research Coordinator III collaborates with Investigators and the health care team to assume responsibility for the overall patient management and coordination of several…
Added 20 mins ago
UH
Clinical Research Coordinator III (Nurse - Phase 1)
University Health Network
Toronto, ON
- Full-time
The Clinical Research Coordinator collaborates with Investigators and health care team to assume responsibility for the overall patient management and coordination of several clinical…
Added 20 mins ago
CC
Suite Coordinator Full Time
Compass Canada
Ottawa, ON
- Full-time
Responsible for keeping good filling management, and assisting with the file management of the coordinators and managers on the team
Added 20 mins ago
R
Project Coordinator (Temporary Contract-Full Time)
REXEL
Winnipeg, MB
- Full-time
As the Project Coordinator (Temporary Contract-Full Time) based in Winnipeg, you will oversee day-to-day assigned projects providing advice and guidance as required. Reporting to the…
Added 35 mins ago
R|
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…specifically ulcerative colitis and Crohn’s disease. Document and data management is a really essential part of this position. The incumbent will work closely with research team, IBD…
Added 35 mins ago
R|
Clinical Research Coordinator - Regulatory Affairs (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Work experience: Minimum 1 year of experience in ethics and/or regulatory submissions is a definite asset. Knowledge of clinical research.
Added 35 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of Dr. Lucy Gilbert, the clinical research coordinator is responsible to conduct clinic interventions following protocols, procedures and internal SOPs.
Added 35 mins ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the group manager, the clinical research coordinator will be responsible for supporting the successful conduct of clinical research trials in oncology at the Cedars…
Added 35 mins ago
R|
Clinical Research Coordinator – Nurse - CIM - Phase 1 Oncology
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the supervision of the Manager of Oncology Research, Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful…
Added 35 mins ago
R|
Clinical Research Coordinator - Nurse (CIM)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
…Centre for Innovative Medicine (CIM), the Clinical Research Coordinator - Nurse is responsible for supporting the successful conduct of clinical research studies. The incumbent will…
Added 35 mins ago
7
Procurement Coordinator
7-Eleven
Calgary, AB · SEDCC Calgary Central Office
- Full-time
Reporting to the Procurement Manager, the Procurement Coordinator plays a key role in supporting the efficiency and accuracy of procurement operations across the organization. This position…
Added 35 mins ago
TR
Traffic & Transit Coordinator
Trillium Rail Partners
Mississauga, ON
- Full-time
The Traffic Control Construction Coordinator supports the planning, coordination, implementation, and monitoring of traffic management and traffic staging activities associated with major…
Added 35 mins ago
TS
Christmas Kettle Assistant
The Salvation Army Canada and Bermuda Territory
Downtown East Community Church
- Full-time
Assist with the orientation and performance management of kettle worker staff and/or volunteers.
Added 35 mins ago
CH
Inventory Coordinator
Cardinal Health Canada
Mount Pearl, NL
- Full-time
You have held an inventory-related position for at least one year (inventory management experience, an asset)
Added 35 mins ago
CC
Coordinator, Conferences and Events
Canadian College of Health Leaders
Ottawa, ON
- Part-time
Position title: Coordinator, Conferences and Events
Added 35 mins ago
TS
Medical Office Assistant
The ScoliClinic
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
As a Client Coordinator (Receptionist), you’ll be one of the first points of contact for clients and their families. You’ll help guide them through their experience with The ScoliClinic,…
Added 35 mins ago
UO
Program Coordinator, Obstetrics & Gynaecology
University of Calgary
Calgary, AB
- Part-time
Department of the Obstetrics & Gynaecology in the Cumming School of Medicine invites applications for a Program Coordinator. This Fixed Term Recurring Part-time is for approximately 4…
Added 50 mins ago
RH
Sr. Coordinator, Awareness
Rick Hansen Foundation
Richmond, BC
- Full-time
The Sr. Coordinator, Awareness, will provide administrative, project coordination, and communications support to the Sr. Director, Awareness, helping to coordinate priorities, keep projects…
Added 50 mins ago
Coordinator - Construction Engineering & Methods
Pomerleau
Toronto, ON
Coordinator: 0–10 years of relevant experience in civil works and structural design.
Added 50 mins ago
BC
HSE Coordinator
Bird Construction
Regina, SK
- Full-time
HSE CoordinatorThe Safety Coordinator is primarily responsible for overseeing and administering the Bird Safety Program and monitoring safety compliance on the assigned project(s).

PheedLoop

Customer Education Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Experience: At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.
Posting language: English
Posted: Nov 2, 2026

Original job description

About the Role

The Product Education Specialist will help customers and internal teams better understand and use PheedLoop’s products. This person will own product education content, improve our knowledge base, and help build a structured customer certification program.

The role will work closely with both Customer Success and Product to turn complex product information into clear, useful, and engaging learning materials.

Key Responsibilities

Product Education

Create clear product guides, tutorials, videos, and training materials.
Deliver product training sessions for customers and internal teams.
Turn product updates and new features into easy-to-understand educational content.
Identify common areas of confusion and create resources to address them.
Pheedloop Uni + Checklist

Knowledge Base Ownership

Own and regularly update PheedLoop’s customer-facing knowledge base.
Review existing articles for accuracy, clarity, and consistency.
Work with Product and Customer Success to keep content current.
Create a simple process for requesting and approving new content.

Certification Program

Create learning content and materials to support PheedLoop’s customer certification program.
Develop training resources, and supporting educational materials.
Track participation, completion rates, and customer feedback.
Continuously improve the learning content based on customer needs and feedback.

Cross-Functional Support

Partner with Product to understand releases and upcoming changes.
Work with Customer Success to identify customer education gaps.
Support onboarding and ongoing learning for customers.
Maintain a consistent tone and standard across all educational content

What We’re Looking For

Strong written communication and instructional skills.
Ability to explain technical information in simple language.
Strong organization and attention to detail.
Comfortable creating written, visual, and video-based content.
Able to manage projects independently and work across teams.
At least 1 year of experience in customer education, training, knowledge management, Customer Success, or SaaS is an asset.

If you are someone who loves educating, speaking to customers and doing it in a fun manner - this is the place for you! You will get all the bells whistles and support needed to make your work amazing.

Perks that hit different

🩺 100% employer-paid health coverage

🚇 Office directly connected to the TTC subway

🍜 Team lunches, learning sessions, and regular outings

🚀 High-performance culture with real ownership and growth

The Kind of People We’re Looking For

We’re looking for people who like helping others learn and think about how to scale that impact. This role is for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page.

Please note: This role is not an existing vacancy. We do not use artificial intelligence or automated decision-making tools in our hiring process.

Apply About employer

More about this job

Responsibilities

Create and deliver clear product education materials, training sessions, and certification resources for customers and internal teams. Own and maintain the customer knowledge base, coordinate educational content with Product and Customer Success, and improve learning resources using customer feedback.

Requirements

Strong written communication and instructional skills are required, along with the ability to explain technical information simply and create written, visual, and video content. The role calls for organization, attention to detail, independent project management, and cross-team collaboration; at least one year of relevant experience is an asset.

Skills

Written Communication
Instructional Design
Product Education
Customer Training
Knowledge Management
Technical Communication
Content Creation
Video-Based Learning
Project Management
Cross-Functional Collaboration
Customer Success
Organization
Attention to Detail
Customer Onboarding
Learning Program Development
Feedback Analysis

Benefits

Employer-Paid Health Coverage
Team Lunches
Learning Sessions
Team Outings
Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Product Education
Customer Education
Customer Training
Internal Training
Product Guides
Tutorials
Training Materials
Educational Videos
Knowledge Base
Learning Content
Customer Success
Product Releases
Feature Updates
Customer Onboarding
Learning Materials
Content Review
Content Approval Process
Customer Feedback
Events Services
SaaS

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